Shehzad Sheikh's Email Addresses & Phone Numbers

📖 Summary

I am the head of business unit at Logo Designerz, working on preparing complete business strategy including marketing/advertising, client coordination/handling, sales and customer support trainings and I am also responsible for making SOPs for all departments and make sure they are followed. In my 10+ Years experience I have had the honor of serving many reputable names such as FIDO Canada, Bell Canada, Rogers Canada, ADT Security Systems, Logo Design Guru, and from these established organizations I learned how to live and survive in the professional world and how client satisfaction is the most important pillar in building an organization's reputation in today's competitive market. I have worked with clients all around the globe and have gained a lot of knowledge and experience about different mindsets of clients/consumers in different parts of the world and I also received trainings for better managing clients and building a stronger and a client base that the organization will benefit from not only in short term but in long run too.Recruitment Advisor @ Working with the higher management to plan the launch of two project: 1. yapjobs.com a recruitment portal for UK. 2. securitycareers.in another recruitment portal specifically for the security industry in UK. Responsible for market research, competitor analysis and populating both the platforms with employers and job seekers. From February 2015 to Present (11 months) Chief Executive Officer @ Developing plans for branding & Marketing, making sure that the plans designed are tested and implemented. Defining Standard Operations Procedures for all departments. Defining Job Description for All Department Heads and Employees. Designing plans for expansion. From June 2013 to Present (2 years 7 months) Greater New York City AreaCustomer Support Executive @ Key Responsibilities were to handle customer queries, provide them with sufficient and accurate product knowledge to satisfy all their curiosities before putting them in touch with the licensed Insurance Agents. From 2012 to 2013 (1 year) Senior Customer Support Executive @ I worked as a senior customer support rep for a very well known Crowd Sourcing Firm Logo Design Guru from there I learned more about Graphic Design and Web Development Industry and as Graphic Designing is a hobby of my own so it was a very interesting job for me. From June 2011 to June 2012 (1 year 1 month) Business Consultant @ I worked as a freelance business consultant in the service (BPO) Industry for more than 3 years, in this time I consulted people in opening up call centers and other online businesses. I learned a lot about how the industry actually works in this time duration and also learned a lot about client and business management. From July 2007 to December 2011 (4 years 6 months) Offshore Communications Executive @ Dealing with Customer queries, providing them with complete customer support via phone, email and live chats. Also responsible for a sales target and a team target of the assigned project. From 2007 to 2009 (2 years) Sales and Marketing Executive @ I worked as a Sales and Marketing executive for a Cell Phone Service providing organization named FIDO in Canada, we marketed and sold our product in all regions of Canada. I worked with FIDO for almost an year before I shifted from FIDO to a more dynamic service providing organization Bell Canada From July 2003 to October 2007 (4 years 4 months) Flight Operation Officers, Aviation @ Shaheen Airport Services From 2011 to 2012 Intermediate, ARTS, D @ Private Student From 2006 to 2007 Shehzad Sheikh is skilled in: Business Development, Graphic Design, SEO, Web Development, Web Design, Customer Service, Social Media Marketing, Online Marketing, Brochures, Customer Satisfaction, New Business Development, Website Development, PPC, Illustration, Business Cards