General Manager Branch and Third Party Banking (1500+ FTE) @
Masters of Management with Distinction @
Deputy Head of Retail Distribution @ Heading a transformational program for VIB, a 20% owned bank in Vietnam. I am on a 2-3 year attachment to help transform the bank's branch and physical network. The program consists of sales and service leadership, location selection, format design, process and productivity improvement and better integration between the businesses and
Deputy Head of Retail Distribution @ Heading a transformational program for VIB, a 20% owned bank in Vietnam. I am on a 2-3 year attachment to help transform the bank's branch and physical network. The program consists of sales and service leadership, location selection, format design, process and productivity improvement and better integration between the businesses and channels of VIB. From November 2014 to Present (1 year 2 months) GM - Product and Strategy for Retail and Business Banking @ Ownership of all the retail banking products (Home/Consumer/SME Loans, Transaction and Savings Accounts, Term Deposits, Credit Card Issuing). Also, responsibility for the facilitation and formulation of Retail and Business Banking's channel, segment and customer strategy, together with Business Planning. From May 2012 to Present (3 years 8 months) General Manager - Cards Transactions & Payments @ Responsible for:
1. The Cards Issuing and Cards Acquiring businesses
2. Product ownnership of all transactional accounts (retail through to corporate)
3. Payment mechanisms including cash, chqs, EFTPOS, SDCP
4. Payment Industry representation From October 2009 to May 2012 (2 years 8 months) General Manager Branch and Third Party Banking @ Branch and 3rd Party Banking
Responsible for the branch network's performance (140 branches) and 3rd Party (Mortgage Broking) Business. Total staff of 1,480.
Total portfolio of $23.2 billion advances and $20.8 billion deposits. From December 2006 to October 2009 (2 years 11 months) Chief Manager Branch Banking @ Responsible for profitability, staffing, and sales and service levels of all of the ASB Bank branch network of 122 branches (1,550 staff).
Total portfolio of $18 billion assets and $13.5 billion liabilities.
Profitability of division in Financial Year 2005 of $373 million before tax .
Recognised as best large bank service in Auckland University Survey (7 surveys in a row). Recognised as best branch service (AC Nielsen survey Q2 2004)
Achieved staff engagement levels at 93rd percentile of Gallup world wide survey (4.44) in 2005.
Reduced staff turnover from 22% to 13% in three years.
Created and implemented a Key Leadership Programme across the division called "MPWR'd Leadership". This was rolled out to 125 Branch Managers and senior staff, resulting in increased external business development and profile in local communities, staff development and customer service. From January 2003 to June 2005 (2 years 6 months) Regional Manager @ Responsibilities
Responsible for the sales and service for Personal Banking division within Central North Island and leadership of 9 branches across a large geographic region (100 staff) and a balance sheet of $1.5 billion.
Achieved number 1 regional status 3 quarters out of 4 (out of 9 regions) in sales and service rankings in 2002 year.
Increased staff engagement within the region to highest of regions surveyed.
Increased customer service scores within the region to highest of regions surveyed.
Achieved maximum personal incentive for growth, cost to income ratio and sales achievement in 2002 year. From January 2001 to January 2003 (2 years 1 month) Branch Manager @ Responsibilities
Management of 17 staff and a balance sheet of $300 million.
Generated the most lending business across all ASB branches.
Number 1 customer service branch (out of 120).
Achieved maximum personal incentive bonus in all areas for 1999 and 2000 years.
Grew Manners Street branch from a ranking of 50 out of 120 branches to a top 20 branch in size in less than 4 years. From January 1997 to January 2001 (4 years 1 month) Branch Manager @ Blenheim
Responsible for the establishment and success of ASB Bank's national expansion programme in Marlborough.
One of three managers recognised as the "best of the best" in 1997.
Grew the balance sheet in Marlborough from $0 to $50 million in 3 years (against budget of $25 million From January 1994 to January 1997 (3 years 1 month) Commercial Banking Manager @ & Key Achievements
Responsible for growing the commercial lending portfolio.
Preparation of application for limits (up to $2 million, together with ongoing management of these accounts. From January 1993 to January 1994 (1 year 1 month) Branch Manager @ Richmond
Responsible for the opening and development of Richmond Branch.
Grew lending portfolio to $25 million.
Youngest Branch Manager ever at appointment age of 22 years.
Exceeded all budgets and targets set for the first year of operation. From January 1992 to January 1993 (1 year 1 month) Lending Officer (2 IC) @ Responsibilities & Key Achievements
One of three staff that opened Nelson branch.
Responsible, in conjunction with the manager, for the credit quality of the branch. From January 1991 to January 1992 (1 year 1 month) Branch supervisor Greymouth branch @ From January 1986 to January 1990 (4 years 1 month)
Masters of Management with Distinction, Banking Management @ Massey University From 1998 to 2002 Associate of; Diploma, Finance @ Senior Fellow of the Australasian Institute of Banking From 2000 to 2000 Post Graduate Diploma, Banking; distinction @ Massey University From 1998 to 1999 Certificate, Banking @ Open Polytechnic From 1988 to 1990 Shaun Drylie is skilled in: Large People Leadership (1500+), Sales force leadership, Payments and Cards, Payment Strategy, Product Management, Distribution strategy, Direct Sales, Large project ownership, Coaching, Business Strategy, Profit and Loss ownership, Public Speaking, Stakeholder Management, Board of Director experience, Shareholder Representative
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