Software Engineer with over 5 years of experience in developing data-driven solutions based on Customer and Security data including - Big Data solutions development using COSMOS, a MapReduce implementation by Microsoft, and SCOPE, the programming interface of COSMOS. - Business Intelligence solutions development with data integration and reporting tools on the security data of Office 365. - Modern Web UI development using MVVM framework for an enterprise-level application in Office 365. - Consulting experience in various projects ranging from ASP.Net to SQL and SQL BI.

Software Engineer 2 @ Customer Engagement Analytics (Exchange Online) ---------------------------------------------------------------------- Develop Big Data solutions using Microsoft's internal big data technology stack to mine, analyze and visualize the trends of the customer's engagement levels in Exchange Online service. - Developed an end-to-end pipeline, from generating instrumentation data to visualizing it, for measuring the data quality of the existing data streams in COSMOS. - Integrating the data quality pipeline with the alerting system for firing paging alerts based on the measured and thresholds defined. - Developed a multidimensional OLAP cube to mine and report Office 365 commerce data as part of the process of tracking the engagement levels of the customer in the service. From September 2014 to Present (1 year 2 months) Redmond, WASoftware Development Engineer @ Office 365 - Service Management Team ------------------------------------------------------ - Developed an always-available Azure monitoring service for auto-posting service incident and announcement messages to Office 365 Service Health Dashboard and engage on-call engineers. - Conceptualized and designed a highly-scalable live monitoring and reporting web application, based on Azure table-storage, showing the availability and trends of various services hosted on Azure and owned by Office 365 Customer Connection organization. Office 365 - Diagnostics Team ----------------------------------------- - Help shipped Office 15 by building the new official Office 365 support portal with the ticket creation experience. - Help integrate self-service resolution technology in to the default ticket creation experience in Office 365 support portal. Office 365 - Security Team ------------------------------------- - Developed an end-to-end solution for integrating, reporting and analyzing the security data of Office 365 data-center forests. - Analyze the security breaches and existing vulnerabilities using the self-designed data mining tools. From January 2011 to August 2014 (3 years 8 months) Redmond, WASoftware Consultant for IT Services @ Project development and strategy building for Microsoft Online Services. Platform development and support in agile environment. Internal customer interface and relationship expert. From June 2010 to January 2011 (8 months) Redmond, WASoftware Consultant for Verizon Business @ This consultation, second with Verizon Communications, Inc, was with Verizon Business organization. It involved planning, designing and implementing new business processes that would help facilitate to lower the operational costs of maintaining support infrastructure and cost per support call. - Design and create new components for ASK database application to sales specialists find contextual help based on their customer profile and product they are transacting for. - Analyze and rectify the bottlenecks stifling the responsiveness and reliability needed from OST - a critical internal online sales tracking system used by Verizon sales specialists to track the daily sales. - Migrate Coach's aid - an application to guide coaches of sales specialists, to new Microsoft platform for leveraging improved performance and security, - Create data integration systems to extract, transform and load the data from different platforms for use by custom KPI reports providing insights in to sales trends and numbers for upper management. From December 2009 to June 2010 (7 months) Irving, TXSoftware Consultant for Verizon Wireless @ This consultation with Verizon Communications, Inc involved providing technical analysis, feedback and support to a new platform designed for its future customers to on-board to its products and services - SPOT. - Mediate with the back-end system developers and administrators of partner systems to strategise a plan for integrating the common modules with SPOT. - Design and develop SPOT integrated services component to connect to external service end points for customer credit authentication and service payment authorization. - Collaborate and coordinate with members of other teams to devise a plan to manage, maintain and adopt the use of build and branching strategy of the new source control deployment. From January 2009 to December 2009 (1 year) Irving, TX

Master of Science (M.S.), Computer Science @ University of North Texas From 2007 to 2008 Bachelor of Technology (B.Tech.), Computer Science @ Jawaharlal Nehru Technological University From 2003 to 2007 Shashank Vuppala is skilled in: Software Development, C#, .NET, ASP.NET, Web Services, Visual Studio, SharePoint, Agile Methodologies, Big Data Analytics, Big Data, WCF, MapReduce, CRM, IIS, Microsoft SQL Server, SQL, Scrum, Windows Server, Cloud Computing, Microsoft Technologies, Architecture, Silverlight, XML, LINQ, Software Project..., ASP.NET MVC, COSMOS