Shantel Aryee's Email

Patient Advocate/ Insurance Coordinator @ Insurance verification for 10 clinicians, notify patients of office visit and in office procedure benefits, calculate visit cost estimates, and notify patients of pre-collection amount due. New patient registration, scan documents. Collect payments over the phone, answer benefits, and insurance questions. Interpret EOBs, Provide straightforward, truthful, and kind customer service. Use of Availity, One Health Port, and other online resources to obtain benefits, research claims, search referral and prior auth status. Knowledge of Medicare, and Medicaid guidlines. From April 2014 to Present (1 year 5 months) NW PortlandFinancial Counselor @ Started as medical reception, promoted to Patient Services Representative, then to Financial Counselor in 01/2011 From October 2008 to July 2012 (3 years 10 months) Portland Area, OregonLicensed Tax Preparer @ Prepared individual, and small business tax returns. Intepreted financial documentation. Simultaneously received phone calls and scheduled appointments for clients. Provided excellent customer service. From September 2007 to April 2008 (8 months) Portland Area, OregonWildland Firefighter @ Hand Crew From June 2004 to August 2004 (3 months)

Diploma, Medical Insurance, Billing, and Coding @ Everest Institute-Portland From 2008 to 2008 Applied Anthropology @ Oregon State University From 2003 to 2007 Diploma @ Milwaukie High School From 1999 to 2003 Shantel Aryee is skilled in: Health Insurance, HIPAA, Medical Terminology, EMR, ICD-9, Customer Service, Accounts Receivable, Microsoft Excel, Outlook, Microsoft Office