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Shane Stevens

VP: Sr. Director OmniChannel Platform Strategy and Experience

EVP - Head of Treasury and Merchant Services at TowneBank

Norfolk, Virginia Area

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Shane Stevens's Email Addresses & Phone Numbers

Shane Stevens's Work Experience

BB&T

VP: Sr. Director OmniChannel Platform Strategy and Experience

April 2014 to Present

Charlotte, North Carolina Area

Bank of America

Sr. Director; Global eChannel Product Management

October 2008 to Present

Bank of America

Director; Platform & Emerging Technologies

October 2008 to March 2010

Greater Chicago Area

Shane Stevens's Education

National Louis University

MBA International Business Management

2006 to 2008

University of Wisconsin-Madison - School of Business

BA Business Management

1990 to 1995

Shane Stevens's Professional Skills Radar Chart

Based on our findings, Shane Stevens is ...

Goal-oriented
Outspoken
Visionary

What's on Shane Stevens's mind?

Based on our findings, Shane Stevens is ...

57% Left Brained
43% Right Brained

Shane Stevens's Estimated Salary Range

About Shane Stevens's Current Company

BB&T

Drive the redesign and develop the next Omni-channel business platform for all generations. Through the creation of effective channel methodologies, qualitative research and quantitative reports, we will understand the client-centric buying, utilization, behavior, and needs to establish a roadmap for the future solution. Work to enlighten and inspire an organization that can drive product and services based...

Frequently Asked Questions about Shane Stevens

What company does Shane Stevens work for?

Shane Stevens works for BB&T


What is Shane Stevens's role at BB&T?

Shane Stevens is VP: Sr. Director OmniChannel Platform Strategy and Experience


What is Shane Stevens's personal email address?

Shane Stevens's personal email address is s****[email protected]


What is Shane Stevens's business email address?

Shane Stevens's business email addresses are not available


What is Shane Stevens's Phone Number?

Shane Stevens's phone (703) ***-*231


What industry does Shane Stevens work in?

Shane Stevens works in the Banking industry.


Who are Shane Stevens's colleagues?

Shane Stevens's colleagues are Ryan MBA, Robert Meeker, Meredith Elliott, Matt Benson, Kim Ritter, Denys Diaz, Jonathan Hitch, Ashlee Smith, and John Matson


About Shane Stevens

📖 Summary

VP: Sr. Director OmniChannel Platform Strategy and Experience @ Drive the redesign and develop the next Omni-channel business platform for all generations. Through the creation of effective channel methodologies, qualitative research and quantitative reports, we will understand the client-centric buying, utilization, behavior, and needs to establish a roadmap for the future solution. Work to enlighten and inspire an organization that can drive product and services based on an Omni-Channel vision that unifies the siloes strength within the organization, Look to address untapped client needs opportunities and collaborate to comprehensively build stronger communication and governance processes. Establish a multi-generational strategy and a optimal security framework that will deliver the structured plan to drive the perfect client experience across all client accessed channels. Develop standards to measure success through established KPI and KRI along with other metrics. Collaborate with technology to formulate a standardize integration strategy for servicing/support to establish an increased value to all clients and decrease in expenses to the bank. From April 2014 to Present (1 year 9 months) Charlotte, North Carolina AreaSr. Director; Global eChannel Product Management @ Identify and developed innovating ecommerce, mobile and product strategies and tactical plans based on customer needs and industry trends for portal and mobile solutions . Maintain financial responsibility for each product which includes P&L accountability for revenue, profit margins and ROI. Acts as an individual contributor leading a multiple of teams in influencing product strategy along with driving product delivery for Treasury Solutions. Provides comprehensive solutions to complex problems for client as well as back office servicing needs. Grows, retains and transfers extensive technical, functional and user experience knowledge for optimal success. Establishes goals, multi-generation plans, intergration and user experience design, mobile develoepment, testing execution and product lifecycle dashboards. Overall continue to monitor and assess the successfulness of the channels and integrated products to meet the global needs. Maintain deep lines of communication to drive continuity and clarity for increased productivity and reductions in costs and ineffectiveness. From October 2008 to Present (7 years 3 months) Director; Platform & Emerging Technologies @ Identifies administration, security and emerging technology strategies and tactical plans based on client needs, market demands and industry trends. Maintains financial responsibility for products which included P&L accountability for revenue, profit margins, etc. Acts as an individual contributor and leads a smaller team in developing and/or influencing product strategy and developing and driving products in cash management and treasury payment and reporting portal and mobile solutions. Provides comprehensive solutions to address complex needs. Retains and transfers extensive technical or functional knowledge of products that I managed for optimal success From October 2008 to March 2010 (1 year 6 months) Greater Chicago AreaSr. Product Manager @ Developed, created, and launched first retail and corporate online portal along with six new and holistic offerings of customer-oriented product marketing programs. Created effective channel methodologies through qualitative research and quantitative reports based on customer-centric buying behavior data. Instituted the use of segmentation practices while analyzed, communicated and drove strategies that persuaded buying behavior equating 205 million in sales revenue. Established, organized and reported program metrics to understand behavior and our customers experience. Managed and motivated a team to achieve goals and exceed expectation From September 2005 to June 2008 (2 years 10 months) Senior Product Analyst @ Structured and performed data analysis, developed process workflows and tactical program methodologies for corporate and travel negotiations. Results were utilized by the company to increase market share and quality of revenue for United and Alliance partners. • Successfully built, edited, and administered value added contracts for corporations • Acquired and used complete systematic understanding of tools, process and interfaces to analytically formulate the best program a scenarios, including risk assessment • Restructured and instituted best practices to achieve optimal performance and assist in compliance • Increased sales and channel competency regarding the negotiation and implementation of contracts. • Developed methodologies to increase efficiencies in the sales pipeline. • Key team member for the development of new sales products and communication procedures. From October 2004 to September 2005 (1 year) Regional Account Executive @ Employed valued selling techniques, negotiated strategies and followed a stringent sales plan to uncover client’s needs that aligned with United’s partnership strategy which has led to incremental revenue, high yield goals and overall market share increase in a six state territory as well as managed, motivated, and mentored two inside sales support staff associates. • Stimulated $150+ million in revenue for United • Received awards of excellence for outstanding work in the field. • Established an aggressive territory sales goal, developed individuals sales plans to achieve corporate sales and distribution objectives • Consulted, negotiated and implemented Corporate Sales Agreements • Monitored, analyzed and interpreted accounts performance and share reports to translate opportunities into rewards and revenues • Consistently communicated all programs goals and objectives related to customers needs to all levels of leadership. From July 2000 to September 2004 (4 years 3 months) MBA, International Business Management @ National Louis University From 2006 to 2008 BA, Business Management @ University of Wisconsin-Madison - School of Business From 1990 to 1995 Shane Stevens is skilled in: Leadership, Competitive Analysis, Business Analysis, Vendor Management, Strategic Partnerships, Pricing Strategy, Analytics, Strategy, Process Improvement, Pricing, Executive Management, Segmentation, Product Management, Product Development, Product Design


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In a nutshell

Shane Stevens's Personality Type

Extraversion (E), Intuition (N), Thinking (T), Judging (J)

Average Tenure

3 year(s), 1 month(s)

Shane Stevens's Willingness to Change Jobs

Unlikely

Likely

Open to opportunity?

There's 72% chance that Shane Stevens is seeking for new opportunities

Shane Stevens's Social Media Links

www.bankof... www.shanem...
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