Talent Development Program Manager at Emergent Holdings / Writer / Leader / Veteran / Long-Distance Cyclist
Springfield, Massachusetts Metropolitan Area
Associate Director of Information Systems @ MassMutual Associate Director, Information Systems From 2001 to 2005 (4 years) Talent Development Program Manager @ Emergent Holdings Speaking/Publications/Media Arts @ Independent Writer - Speaker at various workshops, conferences and schools with a focus on empowerment for youth and young adults, mentoring, career guidance, and storytelling.- Promoting my new, international-selling novel,...
Associate Director of Information Systems @ MassMutual Associate Director, Information Systems From 2001 to 2005 (4 years) Talent Development Program Manager @ Emergent Holdings Speaking/Publications/Media Arts @ Independent Writer - Speaker at various workshops, conferences and schools with a focus on empowerment for youth and young adults, mentoring, career guidance, and storytelling.- Promoting my new, international-selling novel, Rockit Crew (The Adventures of Teenage Hip-Hop Misfits) with a global digital marketing campaign using social media, videos, and other online initiatives- International-selling author and poet- Written and directed short indie films/music videos- Developer/publisher of original digital media, social media, and blogging with approximately 15,000 interactions for original content HR Talent Management Specialist - New Employee Experience @ MassMutual Leader and contributor to create a world class new employee orientation and on-boarding experience that connects new employees to the company, on all work campuses to enhance efficiency and productivity.Results: Development/implementation of numerous enhancements such as pre/post-hire technology experience, post-offer communications, first day experience, online guidance and content, guidance for working remotely, peer resource mentoring and support, and awareness of company culture. From May 2019 to December 2019 (8 months) IT Learning Consultant / IT Learning & Performance Account Manager @ MassMutual Account manager for Fortune 100 technology organization, working directly with senior leadership, management community and business partners to understand organizational, team and/or individual learning and performance needs. Primary responsibilities included performance consulting, training development and development of learning resources.Achievements:- Supported senior IT leaders and management community to help develop current and future leaders/managers, and to facilitate organizational learning and performance initiatives- Developed and implemented enterprise, organizational and local learning and performance campaigns with a focus on leadership, collaboration, and information technology trends- Designed, co-developed and implemented first online (Microsoft SharePoint) IT learning portal, featuring career learning maps, learning journal, and links to digital learning resources- Developed first enterprise mobile learning app prototype to facilitate on-demand learning, networking and mentoring- Developed and facilitated leadership learning and development blogs From January 2008 to January 2012 (4 years 1 month) Systems Analyst @ MassMutual - Developed and implemented digital sales software distribution to field producers, brokers and third-party distributors- Provided help desk support and guidance for sales software From 1997 to 2001 (4 years) Senior Master Sergeant @ US Air Force Reserve A leader in the Air Force Reserve with a passion for helping people achieve their goals and aspirations- Unit Superintendent/Wing Career Advisor: Award-winning Superintendent, Wing Career Advisor and innovation champion for largest Air Force Reserve base, with a focus on developing and retaining 5,000+ personnel- Digital Communications Process Improvement Leader: Improved communication capability to 5000+ personnel by designing/developing/implementing first mobile app- Administrative Process Improvement Leader: Designed/led initiative to streamline the creation/distribution of the DD Form 214, the most important military documents, decreasing admin time required to complete the form and increasing info accuracy- Customer Service Improvement Leader: Designed/developed/implemented first customer service Intranet site, creating new self-service opportunities, faster customer service and increased capacity - Work Center and Personnel Supervisor- PERSCO Team Leader: Leader/trainer with mission of providing total force accountability, casualty reporting and advising commanders in deployed locations- "Westover Strong" Program Manager – Leader of learning and networking forums with a focus on career development and fitness- Youth Leadership Outreach Program Co-Manager: Leader of largest Air Force Reserve youth outreach initiative for middle school/high school students, providing leadership, teamwork and innovation skills - Career Enlisted Workshop Program Manager: Leader of largest Air Force Reserve career development workshops with focus on professional skills, fitness, networking and mentoringNotable Accolades: Air Force Reserve National Mentor of the Year (Such an honor!), Air Force Reserve National Personnel Manager of the Year, Joint Service Achievement Medal (White House), General Horace M. Wade National Innovation Award, Wing Airman of the Year, Air Force Meritorious Service Medal From August 1991 to March 2017 (25 years 8 months) Webmaster/Digital Communications @ White House Communications Agency Webmaster and communications consultant for the White House Communications Agency extranet and White House public website, creating digital media/content and designing web applications. Designed application and managed effort to streamline White House internal communications, resulting in improved accuracy, information search capability and creating additional capacity for communications personnel. Award: Proud recipient of the Joint Service Achievement Medal. From September 2002 to December 2002 (4 months) Washington D.C. Metro AreaIT Early Career Talent Program Manager @ MassMutual Co-founder and leader of award-winning early career technology talent pipeline program, partnering with company leadership, HR business partners, communities, colleges and high schools to recruit, develop and hire diverse, top-tier, early career talent.- Lead/facilitate IT early career talent intern and co-op program for Fortune 100 technology organization with over 1500 employees in Springfield and Boston MA, Enfield CT, Manhattan NY, and Phoenix AZ- Partner with IT and HR leaders to develop internship/hiring opportunities in alignment with organization's strategic workforce planning strategy- Manage and/or work with recruiting team to develop and implement recruiting strategies with a specific goal of increasing diversity in IT- Lead, develop and facilitate comprehensive and innovative learning, networking and mentoring initiatives to provide real-world professional, business, leadership, collaboration and technology skills- Support management community to ensure they are ready to work with early career talent- Partner with company leadership, colleges, high schools, and municipalities to address STEM diversity/skills gap- Manage program budget- Public speaking at high schools and colleges to spark interest in IT careers- Develop and publish web and social media content to inspire interest in the company and ITResults and Achievements:- Recognized by National Academy Foundation (NAF) as "Gold Standard" for increasing diversity in STEM- Program heralded by state and municipal government officials as example for other companies to follow - Awarded Winner's Circle awards for service, service excellence and wellness advocate From 2012 to April 2019 (7 years) Associate Director, Director, Information Systems/Innovation Ambassador @ MassMutual Innovation ambassador for company-wide innovation program; developed and facilitated innovation workshops for company employees with a focus on bringing IT and business professionals together to create innovative solutions.- Managed development and production support of the company’s online producer portal, sales applications and related systems for field producers, brokers, and third-party producers- Developed company's first mobile development strategy to understand business and technical opportunities for smartphones, tablets and other mobile platforms- Developed early search engine optimization strategy to facilitate optimum search rankings for company, subsidiaries and business channels- Managed field model office team to support testing of applications, and systems- Developed and facilitated IT quality, management and governance for IT organization and supported business channels From 2005 to 2008 (3 years)
Associate Director of Information Systems
2001 to 2005
Talent Development Program Manager
HR Talent Management Specialist - New Employee Experience
May 2019 to December 2019
IT Learning Consultant / IT Learning & Performance Account Manager
January 2008 to January 2012
1997 to 2001
US Air Force Reserve
Senior Master Sergeant
August 1991 to March 2017
White House Communications Agency
September 2002 to December 2002
Washington D.C. Metro Area
IT Early Career Talent Program Manager
2012 to April 2019
Associate Director, Director, Information Systems/Innovation Ambassador
2005 to 2008
United States Air Force Professional Military Education
1995 to 2003
Holyoke Community College
Society for Information Management (SIM)
Certificate, Regional Leadership Forum (RLF), Leadership
2015 to 2016
Community College of the Air Force
Air Force Personnel Administration
What company does Shane Robitaille work for?
Shane Robitaille works for MassMutual
What is Shane Robitaille's role at MassMutual?
Shane Robitaille is Associate Director of Information Systems
What industry does Shane Robitaille work in?
Shane Robitaille works in the Writing and Editing industry.
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