A capable & experienced Technology Solution Consultant professional in the role of Workplace Management providing complete Solution Design and ownership to infrastructure assessments for current & future mode of operations to meet global Customer needs.
Cloud Computing Consultant @ From August 2015 to Present (5 months) Solution Consultant @ Transformation of new and existing Customer environments for complete Workplace Management and application life-cycle under Physical / Virtual and mobile envirements.
Successful World-wide Software management solutions including the following roles and responsibilities:
• Consultant-level project sales, conceptualisation, customisation and system implementation according to Customer specifications
• Solution based Standardisation of processes and Procedures
• Customisation of existing internal customer systems
• Customer specific Creation and deployment of software packages
• Development and improvement Design and solution
• Documentation and Standardization tasks under ITIL compliance
• Training / mentoring and support for Internal and External Members From September 2013 to July 2015 (1 year 11 months) GermanySoftware Distribution Architect (Expert) @ Transition and Transformation of new and existing Customer environments for complete management of OS, Patch, Usage and application life-cycle under Workplace Services at HP-Galway.
Successful World-wide Software management solutions including the following roles and responsibilities:
(On and Off Site)
• Solution Design and Implementation
• Standardization of processes and Procedures based on overall Solution
• Development and improvement Design and solution
• Process and Design Pier review
• Bring roles and responsibilities in line with Design at both WPS and Customer levels
• Progressive responsibility for the Software Management Infrastructure
• Complete Knowledge Transfer and Handover to On-going Deliveries
• Ensure stable and compliant processes for Software management services
• Lead Administration activities required to rollout infrastructure to customer end-user communities
• Design, test and implement changes to the infrastructure in line with Change Management processes
• Conduct Incident and Problem Management for incidents raised to the WPS team
• Day-to-day operational 1st, 2nd and 3rd level support of the environments
• Documentation and Standardization tasks under ITIL compliance
• Training / mentoring and support for Teams / Members From May 2007 to September 2013 (6 years 5 months) IrelandIT Consultant @ Project Management and control for the Complete PC Life-Cycle, from automatic OS (i.e. XP/W2K/NT Client and Server based) Installation and configuration to User Migration and Complete Software Management; HP CAE Management Suite and Matrix42 Empirum Suite, Marketing and Training experience; Windows Based Security Consultation and Network Diagnosis with Web-based administration and Configuration with Average German Language knowledge From February 2002 to May 2007 (5 years 4 months) IT Consultant @ Project Management and control for Windows Based Environment, for automatic and Controlled Software Distribution in an NT / 2000 Environment; HP CAE Model Configuration and Tailoring, HP CAE Packaging and Troubleshooting, HP CAE Support and diagnostics, inclusive of Domain Modeling, Project Management, from the initial resource control to the Conclusion and After Support; Documentation with HTML / ASP integration From November 2000 to February 2002 (1 year 4 months) IT Manager @ Management of the IT Department and Supervision of staff; inclusive of Novel Netware Network, Hardware and software ownership and control, Department control of Hardware and software issues; Software Licensing control and total ownership of the IT Support and Control at Wrekin Windows From May 2000 to November 2000 (7 months) Help Desk Controller/Hardware Support @ First Line Support and Hardware diagnosis to Clients and Servers, NT Network Administration and support, MS SMS planning, installation and Administration, Software diagnosis and day to day control of Epson's Help Desk and training for users From January 1998 to May 2000 (2 years 5 months) Technical Engineer/Help Desk Support @ Technical Hardware and Software Support, Manager of all incoming and outgoing Stock, inclusive of Returns; Construction of Custom Built PCs and Peripherals and Field repairs.
Responsible for the construction, with Sales, stock Control and Field Service experience From January 1996 to January 1998 (2 years 1 month) Systems Engineer @ Responsible for the operation and maintenance of a wide range of Communications equipment and vehicles. From January 1991 to January 1996 (5 years 1 month) Assembly operative @ Producing printed circuit boards, including quality control From January 1990 to January 1991 (1 year 1 month)
Shrewsbury College of Arts and Technology From 1986 to 1988 Meole Brace Secondary From 1983 to 1986 Sean Kenneth Brown is skilled in: Troubleshooting, Operating Systems, Software Documentation, SCCM, Windows 7, VBScript, Training, Testing, Software Distribution, Patch Management, Windows Server, Teamwork, Development Tools, Batch Programming, Web Development