I enjoy crafting a user's experience from start to... an ongoing, long-term relationship. After all, a company should never want to lose a customer. While a user's interactions with a company have many touch points, I specialize in designing user interfaces and conducting usability studies. What makes me unique? My Computer Science background helps me to make technology work for the user, instead of vice versa, and I really like being part of a software development team. Feel free to start conversations with me at: bushellsara@gmail.com

UX Analyst @ From May 2014 to Present (1 year 8 months) Houston, Texas AreaUser Experience Designer @ Chevron Global Knowledge Management - Presented design concepts and provided detailed specifications for a web-based application that allowed employees to track their technical training. - Designed several intranet sites, strictly adhering to brand standards, for internal stakeholders. - Developed a proof-of-concept e-book course catalog for the iPad showcasing the training available to Chevron’s petrotechs. From October 2013 to May 2014 (8 months) Houston, Texas AreaSenior Technical Consultant @ Interaction Designer Halliburton Cementing • Worked on a large, internal, multi-shore software development team using Agile methodology. • Met with the Product Owners to understand business and user needs. • Produced Axure mock-ups and detailed specifications that defined user interactions. • Presented and participated in UX team design reviews. • Assisted and lead usability testing conducted with technical professionals around the world. • Discussed designs with development to determine technical feasibility, cost, and options. • QA tested code in both the development and testing environments to ensure an excellent user experience and that all specifications were developed properly. From December 2011 to October 2013 (1 year 11 months) Houston, Texas AreaConsultant @ • Sketched multiple design concepts to meet business requirements, user needs, and functional specifications. • Conducted over 30 usability tests with subjects of varying ages and backgrounds. • Assisted in the analysis of testing data and finalization of design recommendations. • Produced iRise mock-ups and helped write user stories in Rally detailing technical specifications for the development team. • Managed the creation and modification of user stories including those capturing requirements for interfacing with SalesForce, TransUnion, and third-party IT systems. • Worked closely with the Data Modeler to ensure data tables and fields were created as needed. • Helped conduct agile planning and determine dependencies. • Participated in discussion with the business owner to provide a recommendation of sprint candidates and confirm user story vision. From February 2011 to December 2011 (11 months) Houston, Texas AreaAdjunct Faculty @ • Taught Developmental Math to classes of approximately 30 students each. From February 2010 to May 2011 (1 year 4 months) IT/Volunteer Coordinator @ • Managed a Ubuntu network used to image hundreds of computers per month. • Maintained a custom Debian package, keeping it compatible with recent software updates and addressing technical issues. • Prepared computers for refurbishment by inspecting hardware and replacing or repairing faulty components. • Provided technical support to children and their families both over the phone and in person. • Supervised the refurbishment process to meet an aggressive schedule and never missed a deadline. • Trained and managed volunteers and interns. • Increased volunteer base through recruitment and a focus on volunteer retention. From July 2010 to March 2011 (9 months) Usability Engineer II @ • Participated in a team responsible for creating a reliable, scalable content management system to save previous outsourcing expenses. • Improved a set of free Flex applications to include premium services, adding to and diversifying the company’s revenue stream. • Integrated dynamic multivariate testing for a marketing webpage. Tests showed that particular page elements increased click-thru rates by up to 55% each. • Established an in-application notification system for Share that directed users to additional online products and features resulting in additional revenue. From July 2008 to January 2010 (1 year 7 months) Quality Rater @ Evaluated web pages based on a scale Google provided on a project-based, part-time basis. From May 2006 to September 2006 (5 months) Webmaster and Assistant to the Director of Information Technology @ Private, parochial high school of 500 students. First school in Houston requiring students to bring laptops to class. • Diagnosed, repaired, and provided hardware and software technical support, allowing students and faculty uninterrupted access to educational software. • Led faculty workshops of about 20 people covering Microsoft FrontPage. Teachers consequently created websites with course notes and resources, leading to better information dissemination. • For 5 years, conducted freshman orientation programs on laptop use, preparing students to complete academic assignments with fewer difficulties. • Designed and maintained the website resulting in up-to-date and enhanced communication to parents. • Added greater functionality and improved the appearance of the site. • Managed a team of web editors and technicians ensuring appropriate resource allocation and the timely completion of repairs. From June 1999 to August 2004 (5 years 3 months)

MS, Computer Science, Human-Computer Interaction @ Stanford University From 2006 to 2008 BA, Computer Science @ Austin College From 2003 to 2006 Episcopal High School From 1997 to 2001 Post Oak School From 1991 to 1997 Sara Bushell is skilled in: User-centered Design, Usability Testing, Leadership