ISEB/BCS certified eCommerce Business Analyst with 9 years experience working on eCommerce related projects in Retail, Telecommunication and Digital Agency. Can quickly adapt to a new working environment. Extremely passionate about teamwork and meeting project deadlines.

Senior Business Analyst @ Contracting as a senior business analyst on a high profile business transformation project aimed at increasing Sky's customer base From April 2014 to Present (1 year 9 months) London, United KingdomeCommerce Business Analyst @ -Clearing backlog of project initiation documents (PIDs) that are due for approval -Interviewing key stakeholders to scope PIDs -Walking project sponsor through PID prior to presentation to project approval board -Formal handover of PID to delivery business analyst and project manager -Gathering requirements for the creation of a request for proposal (RFP) required to select a third party supplier for a content project -Writing BDD style user stories -Resolving requirement conflicts From January 2014 to April 2014 (4 months) Portsmouth, United KingdomBusiness Analyst @ -Extracting high level functional and non-functional requirements from identified business needs -Translating extracted requirements to user stories, scenarios, use case diagrams and user journey maps -Negotiating and prioritising conflicting requirements -Working with the UX team to deliver high quality user-centric front end designs -Organising Wireframe walkthrough meetings with project stakeholders -Working with enterprise architect to evaluate requirements feasibility -Supporting project manager with the delivery of scope document -Supporting delivery manager with feature and change requests -Working with testers to create test scenarios and scripts -Travelling to Prague to liaise with the development team From August 2013 to January 2014 (6 months) London, United KingdomeCommerce Business Analyst @ -Assigned on a project for wagworld.co.uk as an eCommerce business analyst mainly responsible for eliciting, documenting and analysing requirements for scalable eCommerce platforms -Developing technical documentation using use case diagrams, user journey maps and entity relationship diagrams -Creating product hierarchy for complex E commerce stores -Defining criteria for the integration of payment gateways. Ensuring the website is PCI Compliant -Working synergistically with stakeholders to develop the requirements for future updates prior to development and conducting feasibility studies to ensure the updates are feasible -Supporting project manager in the tracking of project requirements to ensure they are delivered correctly -Providing test scenarios and scripts to the testing team -Carrying out root cause analysis to identify defects on change projects -Capturing proposed solutions identified through workshops and meetings with stakeholders -Providing technical support and training to non-technical staff and customers From July 2012 to August 2013 (1 year 2 months) Technical Business Analyst @ -Involved in gathering requirements for the design and development of T-Mobile’s new EE eCommerce website -Worked within a team to map out customer journey experience for the payment process -Worked within team to create a business process map for the order fulfillment process -Worked within a team to elicit requirements for the mobile version of the website -Delivered a complete wireframe for the M-commerce product page and created functional specification for its development and implementation From January 2012 to July 2012 (7 months) Business Process Analyst @ -Documented business requirements during stakeholder meetings -Assigned to carry out detailed investigation one of the suggested CMS systems -Worked with the UX team to capture proposed user experience with user journey map, clearly identifying potential decision gateways -Worked with developers to analyse requirements for technical feasibility -Worked with other business analysts to develop a new ‘to be’ process for ASOS’s customer service team -Delivered integration document for new customer service software -Worked with testers to perform regression testing -Gave a presentation on the benefits realised from the integration of new customer service software -Created functional specification documents for the developers From November 2009 to January 2012 (2 years 3 months) London, United KingdomWebsite Developer @ -Proposed innovative Content Management Systems (CMS) that will be most efficient in delivering individual client project requests -Studied and understood client brief. Developed project scope based on brief -Developed Open Source Content Management System (CMS) Joomla and Wordpress based Websites for marketing purposes and according to client requirements -Configured Magento based eCommerce websites -Designed website layout in Adobe InDesign, Photoshop and Illustrator -Created wireframes in order to ensure usability and accessibility for website development projects -Defined the criteria for outsourcing projects -Managed and led offshore team members to ensure successful project delivery -Planned and managed resources, budgets and expenditures for current and upcoming projects -Implemented contingency plans and recommended the best course of action on project issues -Tested and debugged client websites -Trained customers on the use of Google analytics From May 2005 to November 2009 (4 years 7 months) London, United Kingdom

Bachelor of Science (BS), Computing & Business Information Systems, 2:1 @ University of East London Sanmi Lajuwomi is skilled in: Business Analysis, Requirements Analysis, Requirements Gathering, User Experience Design, UML Tools, Visio, Content Management, CRM databases, CRM Integration, Requirement Specifications, Digital Strategy, Joomla, WordPress, Microsoft Office, Project Management