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Sandy Bane

Manager II Operations @ WellPoint Blue Cross Blue Shield

Staff Vice President Commercial Claims

Greater Denver Area

Ranked #893 out of 17,860 for Manager II Operations in United States

Section title

Sandy Bane's Email Addresses & Phone Numbers

Sandy Bane's Work Experience

WellPoint Blue Cross Blue Shield

Manager II Operations

March 2008 to December 2009

Anthem

Director II Commercial Claims Operations

Anthem, Inc.

Staff Vice President Commercial Claims

Greater Denver Area

Sandy Bane's Education

Richmond Senior High School- Richmond Indiana

Sandy Bane's Professional Skills Radar Chart

Based on our findings, Sandy Bane is ...

Modest
Purposeful
Engaging

What's on Sandy Bane's mind?

Based on our findings, Sandy Bane is ...

50% Left Brained
50% Right Brained

Sandy Bane's Estimated Salary Range

About Sandy Bane's Current Company

WellPoint Blue Cross Blue Shield

Manager, Sr. Single Point of Contact - Provider Services

Frequently Asked Questions about Sandy Bane

What company does Sandy Bane work for?

Sandy Bane works for WellPoint Blue Cross Blue Shield


What is Sandy Bane's role at WellPoint Blue Cross Blue Shield?

Sandy Bane is Manager II Operations


What is Sandy Bane's personal email address?

Sandy Bane's personal email address is sa****[email protected]


What is Sandy Bane's business email address?

Sandy Bane's business email address is s****[email protected]


What is Sandy Bane's Phone Number?

Sandy Bane's phone (**) *** *** 384


What industry does Sandy Bane work in?

Sandy Bane works in the Insurance industry.


About Sandy Bane

💼 Past Experience

Manager II Operations at WellPoint Blue Cross Blue ShieldMarch 2008 to December 2009 (1 year 10 months)Manager, Sr. Single Point of Contact - Provider Services.Director II Commercial Claims Operations at AnthemJanuary 2003 to December 2008 (6 years)Direct Daily Operations of West National Business Unit, both Host and Home ProcessingCollaborate with all levels of management to create strategic plans to improve customer satisfactionDevelop short and long term business plans/objectivesInstrumental in improving customer-satisfaction ratings through suggestion, development, and implementation of new processes or system enhancementsIncreased employee knowledge by assisting with development and implementation of initiative changesStrong knowledge of interplan guidelines and correlation with operationsMonitor workflow to ensure compliance and performance are within MTM/Blue Card Index standards and guidelinesWell developed administrative capabilities experience creating operational budgets, reviewing employee performance/ Development plansPoint of contact subject matter expertCross regional focus groups and escalated issuesDirector, Customer Service/Claims Operations at Anthem BCBS from March 2000 to January 2003Direct daily operations of Local Customer Service Division and Claims operations, responsible for providing a broad range of services needed by policyholder/Brokers/Group Administrators and ProvidersResponsible for operations budget consistently managed at 2.0% underageInstrumental in reducing administrative cost by developing the skills of our Associates in lieu of filling open positionsDemonstrated ability to manage and maintain inventory levels at goal development of strong/collaborative relationships with high profile customers, improving customer perception and overall satisfactionManager National Accounts at Blue Card from January 1998 to January 2000Manage daily operations of claims and customer serviceEnsure quality and timeliness and of claims processing and customer service inquiriesThorough knowledge of claims and customer service processes, as well as all Blue Cross Blue Shield productsProven ability to manage and direct a successful and goal driven teams.Supervisor Customer Service at BCBS Colorado/Nevada from October 1994 to January 1998Supervise and direct staff of Customer Service Representatives responsible for providing timely, accurate, and cost effective service to customersDelegate, schedules and control workflow. Operations Manager at CIGNA Information Service from January 1988 to January 1994


🎓 Education

Sandy Bane has a degree in Elementary Education from Richmond Senior High School in Richmond, Indiana. Sandy Bane then studied at Southern Illinois University Carbondale. Sandy Bane's degree in Elementary Education was awarded in 2001. Sandy Bane then worked as a Teachers Assistant from 2001-2002. From 2002-2003, Sandy Bane worked as a substitute teacher in the Virgin Islands. From 2003-2004, Sandy Bane worked as a special education teacher in the City of Carbondale, Illinois. From 2004-2005, Sandy Bane worked as an assistant teacher in the City of Carbondale, Illinois. In 2005-2006, Sandy Bane became a first grade teacher in the City of Carbondale, Illinois. From 2006-2007, Sandy Bane became a full-time teacher in the City of Carbondale, Illinois. In 2007-2008, Sandy Bane became a substitute teacher in the City of Carbondale, Illinois. From 2008-2009, Sandy Bane became a full-time teacher in the City of Carbondale, Illinois. From 2009-2010, Sandy Bane became a substitute teacher in the City of Carbondale, Illinois. From 2010-2011, Sandy Bane became a full-time teacher in the City of Carbondale, Illinois. From 2011-2012, Sandy Bane became a substitute teacher in the City of Carbondale, Illinois. From 2012-2013, Sandy Bane became a substitute teacher in the City of Carbondale, Illinois. From 2013-2014, Sandy Bane became a full-time teacher in the City of Carbondale, Illinois. From 2014-2015, Sandy Bane became a substitute teacher in the City of Carbondale, Illinois. From 2015-2016, Sandy Bane became a full-time teacher in the City of Carbondale, Illinois. From 2016-2017, Sandy Bane became a substitute teacher in the City of Carbondale, Illinois. From 2017-2018, Sandy Bane became a substitute teacher in the City of Carbondale, Illinois. From 2018-2019, Sandy Bane became a full-time teacher in the City of Carbondale, Illinois. From 2019-2020, Sandy Bane will become a substitute teacher in the City of Carbondale, Illinois. Sandy Bane's educational background is based on teaching experience and academic degrees earned from secondary and post-secondary institutions.


💡 Technical & Interpersonal Skills

Sandy Bane has Management experience, experience in claims and customer service, cross-regional focus groups, and supervisory skills. Bane has a degree in Business Administration from the University of Colorado at Boulder. Bane started her career at Blue Cross and Blue Shield in Colorado, working as a Customer Service Representative. From there, she moved to Nevada and started working as a Director II National Accounts at Anthem BCBS. Bane then moved to Greater Denver Area and workflow became more complex, so she developed the skills to manage and direct a successful and goal-driven teams. Bane also became a Staff Vice President Commercial Claims at Anthem BCBS. From there, she became the Director II National Accounts at Anthem BCBS and responsible for developing strategic plans to improve customer satisfaction and intraplan relationships. She also developed short and long term business plans/objectives. Bane's skills in customer service and claims handling resulted in her becoming instrumental in improving customer satisfaction ratings through suggestion, development, and implementation of new processes or system enhancements. Out of this experience, she developed a strong knowledge of interplan guidelines and correlation with operations. Bane also continued to demonstrate strong administrative abilities that were successful in creating operational budgets, reviewing employee performance/developmental plans, creating operational budgets from cross-regional focus groups, and handling increased workloads. Bane is also knowledgeable in claims and customer service processes, including claims and customer service inquiries. Furthermore, as a Supervisor of Customer Service Representatives at Anthem BCBS in Colorado and Nevada, Bane developed successful relationships with highprofile customers and was able to reduce administrative costs. In her final position at CIGNA Information Service, Bane established work priorities and distributed work assignments to ensure that everyone was enjoying their work.


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In a nutshell

Sandy Bane's Personality Type

Extraversion (E), Intuition (N), Feeling (F), Judging (J)

Average Tenure

3 year(s), 8 month(s)

Sandy Bane's Willingness to Change Jobs

Unlikely

Likely

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