Proven success in supporting a product through all phases of product lifecycle. Comprehensive background in enterprise storage and server technology. Specialist in product evangelism, technical writing, hands-on testing, complex architectural design and troubleshooting. Excellent customer and presentation skills as well as technical mentor. Highly adaptable and able to work in fast-paced dynamic environment.
Senior Technical Marketing/Partner and Product Engineer responsible for developing and delivering technical solution collateral that is necessary to facilitate solution sales and ensure successful product launch. Generate enthusiasm for products both internally and with customers and partners by identifying the value proposition and technical differentiation. Explain technical concepts in an easy to understand format.
Specialties: software-defined-storage, cloud storage, scale-out storage, storage efficiency, Infinite Volume, solutions architecture, technical writing, presenting, troubleshooting, hands-on testing, windows, linux, hpux, storage, server, san, microsoft exchange, sas, siebel, performance
Senior Technical Marketing Engineer - Cloud Solutions @ Responsible for identifying and developing technical collateral to enable the field and promote sales. Drive product direction and prioritization within the product team to proactively address the field and customer needs. Evangelize my solutions with the field and customers as well as amongst other organizations. Manage complex cross-functional projects. Identify, plan and execute projects that showcase complete solution offerings including third-party application integration.
Field Enablement:
• Assume responsibility as subject matter expert for Seagate Storage Cloud and Seagate Scale-Out Storage with Scality
• Create technical training presentations for the field to understand the cloud technologies and value behind the solutions
• Create recorded demos and guides
• Configure lab environment and create lab guides for the field to do demos
• Author technical white papers including best practice recommendations
• Develop and deliver comprehensive technical presentations for conferences, customer deep dive technical presentations and training classes
• Develop and deliver high level product presentations for business audiences in EBC
• Assist field in large pre-sales opportunities. Examples would be assisting with solution architectures, meeting with customers to answer any product questions or concerns as well as developing and delivering presentations to CIO & IT managers
Product Team Collaboration
• Develop and execute detailed test plans to determine product performance and solution mapping as well as identifying ‘sweet spots’
• Help determine proper positioning and mapping of products to solutions
• Predict and prioritize field and customer requirements to ensure they are addressed during product development
• Provide product feedback to engineering to help identify and prioritize improvements based on prior experience and research as well as customer feedback and solution needs
• Provide leadership and direction for go-to-market strategies From February 2015 to Present (11 months) San Francisco Bay AreaSenior Technical Marketing Engineer/Senior Product and Partner Engineer @ Responsible for working cross-functionally to create technical collateral to enable the field and promote sales. Provide technical leadership, direction and implementation of solution strategies. Increase solution awareness with the field and customers as well as amongst other organizations. Manage complex cross-functional projects. Develop technical whitepapers\tools\training for the field consultants to enable them to architect current and future solutions.
• Assume responsibility as subject matter expert for on transitioning from 7-Mode to clustered Data ONTAP, Infinite Volume and storage efficiency products.
• Author deployment and implementation guides including best practice recommendations.
• Develop and deliver comprehensive technical presentations for conferences and training classes.
• Develop and deliver high level product presentations for business audiences in EBC.
• Develop and execute detailed test plans to determine product performance and solution mapping as well as identifying ‘sweet spots’.
• Identify and evangelize solution differentiators.
• Provide product feedback to engineering to help identify and prioritize improvements based on customer feedback and solution needs.
• Work cross-functionally to improve solution evangelizing and incorporation into other solution deliverables.
• Assist field in large pre-sales opportunities. Examples would be assisting with solution architectures, meeting with customers to answer any product questions or concerns as well as developing and delivering presentations to CIO & IT managers.
• Work with various engineering teams to ensure proper integration between products. From August 2009 to February 2015 (5 years 7 months) Senior Solution/Systems Engineer / Performance Specialist / Technical Marketing Engineer @ Responsible for identifying and developing technical collateral to facilitate all sales with the partners’ solution including solution whitepapers and high-water benchmarks that are necessary. Create material that includes value-add by identifying additional components to solution to provide up sale solution possibilities such as HA and virtualization. Provide technical leadership for HP with partners such as Siebel, SAS and Microsoft Exchange. Identify, plan and execute projects that showcase HP’s complete solution offerings with the partner’s application and differentiate HP from the competition. Architect and execute end-to-end testing on Windows/Linux/HP-UX with partner. Develop technical information\tools\training for the field consultants to enable them to architect current and future HP solutions based on the testing results.
* Architect and execute high-water application benchmarks in time critical environment to provide a marketing proof point for hp that is superior to our competitors
* Design and perform sizing benchmarks and provide the field with multi- tier (web, application, db) sizing architectures.
* Plan and perform end-to-end complex testing to create differentiation material utilizing hp products such as servers, storage, SAN, Virtual Server Environment (VSE) (including vPARs, wGLM, NPAR, TiCAP), HA, hp virtual machines, hyperV and backup, PolyServe, remote management
* Author technical tuning guides for both partner documentation and HP solution guides.
* Author reference architecture papers for both partner and HP publishing.
* Partner in differentiation project planning and other activities designed to further influence and increase Hewlett Packard visibility within the partners’ server market.
* Develop and deliver technical presentations for conferences and training classes
* Work with various hp divisions on improving hp solutions
* Assist in the porting and optimization of the partners’ solution on HP-UX. From 2002 to July 2009 (7 years) Worldwide Senior Performance Engineer Specializing in MS Exchange @ Provide technical leadership and direction for HP’s MS Exchange solution strategies. Provide marketing differentiation for hp in MS Exchange solutions. Develop technical information\tools\training for the field consultants (internal and external) to enable them to architect current and future Exchange solutions. Identify and partner with various third party companies to enhance hp’s solution offerings.
* Perform high-water benchmarks in time critical environment to provide a superior marketing proof point for hp
* Design and perform sizing benchmarks and provide the field hardware sizing architectures
* Author technical installation and tuning guides for HP solution consultants including various clustering solutions, hardware tuning and configurations, backup solution recommendations, storage architecture
* Partner with Microsoft and various third parties in differentiation project planning and other activities designed to further influence and increase Hewlett Packard visibility within the MS Exchange marketplace.
* Specify and design strategic solutions for Microsoft Exchange Server technology on HP products and provide technical leadership, project management, and content delivery of said solution architectures.
* Develop and deliver comprehensive solution training as well as regular updates to field consultants.
* Assist field in large pre-sales opportunities.
* Lead product divisions in roadmap discussions to determine proper mapping of products to solutions.
* Assume responsibility as subject matter expert for Microsoft Exchange solutions and technologies.
* Provide technical leadership and direction for HP go-to-market strategies.
* Partner with Microsoft, HP Marketing and other R&D divisions in differentiation project planning and other activities designed to further influence and increase Hewlett Packard visibility within the Exchange Server market. From 2000 to 2002 (2 years) Worldwide Pre-Sales Specialist on Enterprise Deals @ Provided the highest-level technical support to HP’s top pre-sales deals in the world around my specialty. Assisted HP consultants on small to mid size deals and took ownership of large deals ($2 million US or greater).
* Identified technical requirements to win a deal and removed all technical obstacles. Examples included testing and certifying beta or third party products, identifying and resolving performance issues, etc…
* Ran performance benchmarks in various situations including vendor shootouts, proof-of-concept testing, custom and high-water benchmarks on Lotus Domino and Microsoft Exchange.
* Authored technical whitepapers, training and presentation material. Delivered presentations to Fortune 500 company CIO & IT managers, certification training for third party technical consultants, future technology training for HP worldwide technical consultants.
* Architected messaging solutions including sizing and implementation planning.
* Provided product improvement requests and customer feedback to R&D in HP & ISV From 1996 to 2000 (4 years)
EET, Electronics Engineering @ Radio College of Canada Sandra Moulton is skilled in: Storage, Virtualization, SAN, Enterprise Software, High Availability, Cloud Computing, Storage Virtualization, Storage Area Networks, Troubleshooting, Windows, Linux, Servers, Strategy, Technical Presentations, Technical Writing