Business focused IT professional with extensive SAP implementation and Support experience. Wide knowledge and understanding of SAP, business and operational processes.
Creative approach to problem solving leading to real, operational solutions
Give team the freedom to use their knowledge and expertise to deliver
Set common goals and clear direction in order to deliver results
Business mindset approach to delivering IT services
Listen and understand first
Objective:
Provide IT services that consistently deliver real business benefits
International SAP Support and Delivery Manager @ Responsibility for the ensuring SAP Solution meets the requirements of Twinings global business.
Covers end to end processes across SAP, APO, TPM, SRM and BI
Support and Delivery through International team and 3rd Party Off Shore technical Support From March 2014 to Present (1 year 10 months) Global Lead - SAP Center of Excellence @ Led support organisation for HJ Heinz SAP enabled markets. Set up new team, strategy and processes for the support and optimisation of global template.
Worked in partnership with business leaders to prioritise changes and enhancements required to support business programmes.
Managed Enhancement Pack 6 (EP6) upgrade
Delivered 400+ changes in 12 months
Supported template roll-out into new markets by Regression testing existing BAU markets
Managed team of 38 people with a mix of technical, business process and operational expertise
Responsible for working with an off-shore Application Support team 100+ From July 2012 to March 2014 (1 year 9 months) SAP Deployment lead OTC and TPM @ Responsible for the implementation of Global SAP template into Belgium, Germany and Spain
Working with markets to adopt new processes, identify legal and statutory enhancement to template. Also working through commercial imperatives that required template changes.
Responsible for
Delta Blueprinting
Build and Unit testing
Full Integrated Testing cycles
Training and Change Management
Implementation and Hypercare support From November 2010 to July 2012 (1 year 9 months)
BA Hons, Marketing @ Staffordshire University From 1994 to 1998 Bachelor of Arts (BA), Marketing @ Staffordshire University From 1994 to 1998 Samuel Price is skilled in: SAP R/3, SAP, ERP, Business Process, Business Intelligence, SAP BW, SD, Project Implementation, Change Management, Team Leadership, Process Improvement, SAP BI/BW, FMCG, Team Building, Problem Solving