Samuel Frenning's Email Addresses & Phone Numbers

💼 Past Experience

BackgroundSamuel Frenning has worked in various positions within the application and server support fields for 7 years. Frenning has worked in a variety of different circles, with a focus on customer service and technical support. Frenning has worked for State of Minnesota since July 2009, and has experience working with a wide variety of software and application platforms, from Ciscooute Administration to Microsoft Windows. Frenning has also been a service manager for Pod's Complete Automotive, and has experience in Cisco Unified Connection and Cisco Unity Connection.Education and/or Work ExperienceFrenning has a B.S. in Business Administration from the University of St. Thomas in 1998. Frenning has depths of experience in customer service and technical support, having worked in multiple positions across the customer service and technical support industry. Frenning has also attended college with a focus in business administration, graduating with a B.S. in 2018.11 Months as Service Desk Technician at IFG CompaniesSamuel Frenning left IFG Companies in September 2018 to start his own company, IFG Systems. Frenning's company is focused on creating and managing a large, in-house project. Frenning's role is to help in the transition project to an Angular front end, leveraging the existing IFG API while also taking care of every day break/fix tasks. Additionally, Frenning is responsible for Cisco IP phone installations and management, as well as SCCM administration.Cisco VOIP administration, Including the Use of Cisco Unified Connection Manager and Cisco Unity Connection to Provision VoICE Boxes, Phone Lines, Phones, and Jabber ClientsSamuel Frenning has also worked on Cisco VOIP administration, specifically within the context of developing a cloud-based VoIP solution. Frenning's project was responsible for reducing a fleet of 1,100 Cisco Unified Connection printers statewide to 174 shared multifunctional devices. This project included the use of Toshiba MFD's driven by PaperCut's cloud print solution and Toshiba's ReRite OCR.End User Support for Approximately 700 Users and 800 WorkstationsFrenning's next role is as a “end-user support” Supervisor at Midcontinent Communications. This is a position that involves working with approximately 700 users and 800 workstations. Fenning’s primary focus will be on customer service, and he will also work with server administration and troubleshooting in order to support high-level end user issues. Fenning is also responsible for creating, documenting, and maintaining users, groups, and policy objects within the department.Exchange AdministratorFrenning has also been a principal engineer for Exchange. He has worked on Exchange 8.5, Exchange 2013, Exchange 2016 and Exchange 2019. Frenning also has experience as a project manager for Exchange, and has a significant amount of experience in Exchange-related technologies.MSExchange AdministratorFrenning has also been a principal engineer for the Microsoft Exchange Server. He has worked on Exchange 2007, Exchange 2010, Exchange 2013, Exchange 2016 and Exchange 2019. Frenning also has experience as a project manager for

🎓 Education

Samuel Frenning is currently a Computer Network Engineer with over 10 years of experience working in the industry. Samuel Frenning's education and work readiness Background provides him with the skills and knowledge to be successful in his current role.While Samuel Frenning's Current education provides him with the skills and knowledge to be successful in his current position, his education also helped him develop his career goals. For example, Samuel Frenning's Associate's degree in Computer Network Engineering gave him the background to work in the industry as a full-time engineer. This experience and education will help Samuel Frenning to develop his skills and knowledge in areas that will help him be successful in his current role as a Computer Network Engineer.Samuel Frenning is also highly prepared for his current role. His High School Diploma at Forest Lake Senior High allows him to connect with people effectively and provides him with the skills and knowledge to be successful in his current role. This background and education will help him to be successful in his current role as a Computer Network Engineer.

💡 Technical & Interpersonal Skills

Samuel Frenning has over 10 years of experience in customer service, application support, and development. Frenning isalso great at problem solving andwas previously a service manager for Pod's Complete Automotive from July 2009 to January 2013. While working at Pod's Complete Automotive, Frenning developed a software application that manages UPS and FedEx truckloads. Frenning also managed service desk and desktop support for 2,000 customers and 800 workstations. Frenning is also a telecommunications specialist and service desk technician with IFG Companies from June 2016 to September 2018. Frenning is also a service desk specialist with State of Arizona from August 2015 to June 2016. At State of Arizona, Frenning was responsible for end user support for approximately 700 users, 800 workstations, and over 10,000 customer interactions. Frenning is also a representative for Midcontinent Communications and is responsible for all aspects of customer service and IT administration for the department of employment and economic development. In February of 2019, Frenning became the project manager for the development of Baltimor- lung-based cloud printing initiative. The initiative was focused on reducing the number of printers in the state by 1,100. Frenning was successful in this venture and is currently responsible for all aspects of the project including making sure that each vendor is schedule and integrating into the department's Active Directory environment. Frenning is also responsible for all aspects of product documentation, service desk training and end user training.