Salim is an innovative, delivery focused self-starter, who is experienced in delivering end-to-end web and mobile products designed to delight people with sheer simplicity. Exceptionally organised, Salim is a pragmatic and a lateral thinker with an inquisitive mind that's driven to implement change for the better, and most importantly, put customers first.
Experienced working in ecommerce environments, planning and motivating cross-functional teams, to develop customer experiences that answer user problems. Willing to challenge the status quo, Salim is passionate about lean startup approaches to product innovation, utilising analytics and data-driven insights to drive product decisions that truly impact customer engagement and directly impacts the bottom line.
Product Manager @ Working in partnership with global brands, BCSG connects small businesses with cloud services they need to succeed.
Managing a cross-functional agile development team encompassing UX, design and engineering, Salim is the SCRUM product owner for;
- MasterCard Business Network (mastercardbusinessnetwork.com)
- MasterCard Business Owner Toolbox (mastercardbusinessownertoolbox.ca)
- EE Business Apps (businessapps.ee.co.uk)
Responsible for defining and managing the delivery and performance of a hypothesis-driven product roadmap. Utilising a lean startup approach to product development, developing a learning roadmap through the build, measure, learn feedback loops and making data-driven decisions through insights from user research and A/B testing.
♦ Launched mastercardbusinessnetwork aimed at improving efficiency and productivity among 15 million small and medium-sized business customers in the U.S.
♦ Implemented agile product management methodologies, with a focus on Scrum and disciplined agile delivery
♦ Drove multiple and continuous features and user journey improvements to EE and MasterCard sites.
♦ Championed the voice of the customer through the implementation of a “Know your customers” initiative for the product team
♦ Created a real-time analytics dashboard tracking key SaaS metrics such as conversion funnel, churn, engagement and performance. From September 2014 to Present (1 year 2 months) Old Street, LondonScrum Master / Proxy Product Owner @ OpenBet is the market leader in software development for the betting and online gaming industry.
Managing two scrum development teams, Salim was responsible for the delivery of the Trading product roadmap. Working closely with Business Analyst and Product Management to create clear and meaningful user stories and acceptance criterias whilst contributing towards UX decisions. Salim took on responsibility as the servant leader who harnesses agile methodologies to ensure scrum teams deliver at a consistent and sustainable pace.
Working across mobile and desktop SaaS products, key customers include William Hill, Sky, Bet365, Coral, Betfair, Ladbrokes and Paddy Power.
♦ Scrum Master and Agile coached two scrum teams to maturity
♦ Drastically improved sprint pass rate
♦ Reduced support turn around and increased customer satisfaction through closer technical ownership via the introduction of customer liaison officers
♦ Researched, presented and rolled out a division wide resource management tool
♦ Key contributor in shaping the company-wide Project Management Methodology (PMM)
♦ Formulated and implemented company-wide Project Initiation Process
♦ Performing ad hoc user acceptance testing ensuring high quality standards for product releases From September 2012 to September 2014 (2 years 1 month) ChiswickProject Manager @ Intellego is an eLearning company specialising in productivity improvement, compliance and process change by creating bespoke online and mobile training solutions.
Client facing project manager within a startup environment, managing and prioritising multiple projects. Salim supported sales and marketing by identifying price points for new products based on goals, forecasting and product profitability. Utilising Waterfall and PRINCE2 methodologies, Salim was responsible for the entire product lifecycle.
Working across mobile and web development products, key customers included; Boots, Network Rail, B&Q, NATS, Diageo, Pearson, Novartis, ROCHE and Karcher.
♦ Tirelessly managed key stakeholders, applied information architecture principles and created wireframes to produce the best UX possible for the company website, subsequently developing a great interest in usability and analytics.
♦ Successfully secured investment in an online project management tool, the adoption provided real-time transparent business intelligence, enabling enhanced decision-making.
♦ Boosted average gross margin on projects from 34% to 72%
♦ Consistently achieved a gross margin variance of less than 5% between scoping and execution through robust scope and change management disciplines.
♦ Created a unique pre-sales tool which positively contributed to the go-to-market strategy
♦ Developed a transparent change management strategy ensuring the right change control disciplines are adhered to throughout the project life cycle.
♦ Produced a suite of project documentation to manage expectations and reduce risk of ambiguity on any scope of work. This in turn safeguards the businesses gross margins. From July 2010 to September 2012 (2 years 3 months) Green ParkSupply Chain Planner @ Alliance Healthcare is a leading distributor and wholesaler of pharmaceutical, medical and healthcare products to dispensing points across the UK.
♦ Forecast, planning and management of over 3000 SKUS
♦ Monitoring of stock levels on a daily/weekly basis in order to meet business and personal targets, whilst working in conjunction with suppliers to improve service levels to customers.
♦ Designed and implemented a new best practice process reducing cost/inefficiencies. From June 2008 to September 2009 (1 year 4 months) Tele-Marketer @ Synovate studies consumers` behaviour and motivations to build segmentations and open new market opportunities for clients.
Conducting market research to the public and businesses, following the codes and conducts of the Market Research Society, achieving targets on a weekly basis. From September 2007 to June 2008 (10 months)
BA (Hons), Business Management @ Kingston University From 2006 to 2010 Salim Shariff is skilled in: Project Delivery, Project Management, Stakeholder Management, Project Planning, Management, Change Management, Strategy, Risk Management, Resource Management, Project Coordination, PMO, Business Intelligence, People Skills, Negotiation, Budgets, Business Development, Program Management, Team Leadership, Team Management, Leadership, Scrum, MS Project, Resource Allocation, Project Portfolio..., Analysis, Project Finance, Risk Assessment, PRINCE2, Budgeting, Integrity, Self Driven, Meeting Deadlines, Training Delivery, Business Strategy, Software Documentation, Requirements Gathering, Offshore Project..., Product Management, Product Development, Lean Startup, User Experience, Information Architecture, Problem Solving, Analytics, Product Lifecycle..., Continuous Improvement, Entrepreneurship, Agile Methodologies, Agile Web Development, Lean Thinking