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Rodrigo Fernández

Technical Applications Support @ Adstream

Technical Applications Support at Adstream

London, United Kingdom

Ranked #1,113 out of 22,260 for Technical Applications Support in United States

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Rodrigo Fernández's Email Addresses & Phone Numbers

Rodrigo Fernández's Work Experience

Adstream

Technical Applications Support

June 2015 to Present

London, United Kingdom

Adaptris

Applications Support Analyst

March 2015 to May 2015

London, United Kingdom

CSC

IBM Lotus Notes and Domino Systems Administrator

January 2012 to December 2014

Avilés Area, Spain

Rodrigo Fernández's Education

Universidad de Oviedo / Högskolan i Halmstad

Master of Science (MSc) in Computer Engineering

Universidad de Oviedo

Bachelor of Science (BSc) in Computer Engineering Management & Artificial Intelligence

Rodrigo Fernández's Professional Skills Radar Chart

Based on our findings, Rodrigo Fernández is ...

Purposeful
Troubleshooter
Cause-and-effect oriented

What's on Rodrigo Fernández's mind?

Based on our findings, Rodrigo Fernández is ...

56% Left Brained
44% Right Brained

Rodrigo Fernández's Estimated Salary Range

About Rodrigo Fernández's Current Company

Adstream

- 2nd Line support by e-mail, phone, remote access and on-call - UNIX/Linux, Windows, Microsoft SQL Server, MongoDB, XML, JavaScript, FTP - Monitoring of the applications and systems performance - Ticketing Systems (ManageEngine and Zendesk) - Incident/Change Request Management - Liaising with other internal technical specialists and third party organisations when required - Troubleshooting and resolving within...

Frequently Asked Questions about Rodrigo Fernández

What company does Rodrigo Fernández work for?

Rodrigo Fernández works for Adstream


What is Rodrigo Fernández's role at Adstream?

Rodrigo Fernández is Technical Applications Support


What is Rodrigo Fernández's personal email address?

Rodrigo Fernández's personal email address is r****[email protected]


What is Rodrigo Fernández's business email address?

Rodrigo Fernández's business email addresses are not available


What is Rodrigo Fernández's Phone Number?

Rodrigo Fernández's phone +44 ** **** *254


What industry does Rodrigo Fernández work in?

Rodrigo Fernández works in the Information Technology and Services industry.


Who are Rodrigo Fernández's colleagues?

Rodrigo Fernández's colleagues are Roberto Sousa, Suchita Thorat, Geoff Hoffmann, Denis Zhmachenkov, Anton Karpov, Sergey Fadeev, Vitalii Dmyterko, Sergey Bezverkhy, Florian Meisinger, and Igor Malyk


About Rodrigo Fernández

📖 Summary

Within the IT sector since 2008 Computer Engineering: - Bachelor of Science - Master of Science Languages: - Spanish - English IT Support: - 3 years of experience in the Financial Services/Insurance industry - EMEA region (approx. 40000 users) infrastructure administration for Zurich Insurance Group - Troubleshooting with an analytical and accurate attitude - Liaising with internal and external support teams - 1st/2nd/3rd Line support ranging from e-mail, remote access, phone to on-call - Incident/Change Request Management - Ticketing Systems such as Remedy, Touchpaper, ServiceNow, Autotask, ManageEngine and Zendesk - Configuration, monitoring and maintenance of the infrastructure - Ability to write technical documentation - Mail/Messaging, SMTP - IBM Lotus Notes/Domino - UNIX/Linux, Microsoft Windows, Microsoft Office Software Development: - Dreamweaver, Apache, HTML, CSS, JavaScript, PHP, MySQL - FTP, CVS, SVN, XAMPP - OpenCMS, GanttProject R+D+i Research: - Prototype Building - Health/Intelligent Environments I consider myself an enthusiastic professional full of proactiveness and able to work either with autonomy and minimal supervision as well as being part of a work team. The fact of having been involved in several IT disciplines undertaking a wide variety of tasks has allowed me to develop a series of abilities ranging from verbal/written communication, planning and organisation to adaptability to different working environments. Career Objective: I am looking for a role in which I can improve my knowledge, use my skills and get involved in the company structure so that I have the opportunity to prove my commitment to achieving targets.Technical Applications Support @ - 2nd Line support by e-mail, phone, remote access and on-call - UNIX/Linux, Windows, Microsoft SQL Server, MongoDB, XML, JavaScript, FTP - Monitoring of the applications and systems performance - Ticketing Systems (ManageEngine and Zendesk) - Incident/Change Request Management - Liaising with other internal technical specialists and third party organisations when required - Troubleshooting and resolving within SLA in a timely/accurate manner - Documenting updates and resolutions within the knowledge base From June 2015 to Present (5 months) London, United KingdomApplications Support Analyst @ - 1st/2nd Line support by e-mail, phone and remote access - UNIX/Linux, Windows, MySQL, XML, CVS, FTP, XAMPP - Monitoring of the applications and systems performance - Ticketing Systems (Autotask and ManageEngine) - Incident/Change Request Management - Liaising with other internal technical specialists and third party organisations when required - Troubleshooting and resolving within SLA in a timely/accurate manner - Documenting updates and resolutions within the knowledge base From March 2015 to May 2015 (3 months) London, United KingdomIBM Lotus Notes and Domino Systems Administrator @ EMEA region (approx. 40000 users) mail and messaging infrastructure administration and support for Zurich Insurance Group: - 2nd/3rd Line support by e-mail, remote access, phone and on-call - Troubleshooting and resolving infrastructure issues within SLA in a timely/accurate manner - Liaising with other internal technical specialists and third party organisations when required - Documenting infrastructure updates and resolutions within the knowledge base - Configuration, monitoring and maintenance of the mail and messaging infrastructure - Administering systems recovery in the event of any level of disaster - Incident/Change Request Management - Ticketing Systems such as Remedy, Touchpaper and ServiceNow - Lotus Notes Client, Designer and Administrator - Quickr/QuickPlace/Traveler/BES/BAS, IronPort/IronMail and MIMESweeper/MailMeter - Domino mail and messaging infrastructure running on Windows and AS/400 environments From January 2012 to December 2014 (3 years) Avilés Area, SpainBusiness Intelligence Developer @ - Development with Oracle Business Intelligence Enterprise Edition From July 2011 to December 2011 (6 months) Oviedo Area, SpainC# Developer @ - Development within the .NET framework From April 2011 to July 2011 (4 months) Asturias, SpainR+D+i Researcher @ - Research and prototype building within the fields of Health and Intelligent Environments From January 2011 to March 2011 (3 months) Gijón Area, SpainProject Technician @ Innovation Plan for Freelancers within the IT field: - Project spreading by attending events - Website technical evaluation according to the W3C - User Acceptance Testing for the applications distributed by the project - Resolution of technological queries - Newsletter building and design - Maintenance of the project's website From November 2009 to December 2010 (1 year 2 months) Gijón Area, SpainOnline Banking Department Technician @ - Maintenance of the company’s website - Resolution of online banking queries From January 2009 to June 2009 (6 months) Oviedo Area, SpainWeb Developer @ Development and maintenance of the company’s website: - Dreamweaver, Apache, FTP, HTML, CSS, JavaScript, PHP, MySQL From March 2008 to August 2008 (6 months) Gijón Area, SpainMaster of Science (MSc) in Computer Engineering @ Universidad de Oviedo / Högskolan i HalmstadBachelor of Science (BSc) in Computer Engineering, Management & Artificial Intelligence @ Universidad de Oviedo Rodrigo Fernández is skilled in: IT Support, Systems Administration, Troubleshooting, Servers, Applications,..., Configuration,..., 1st/2nd/3rd Line, Incident/Change Request..., Documentation, Ticketing Systems, Remote, On-Call, UNIX/Linux, Microsoft Windows, Microsoft Office, Mail, Messaging, SMTP, IBM Lotus Notes/Domino, BSc/MSc Computer..., Spanish, English, Dreamweaver, Apache, HTML, CSS, JavaScript,..., FTP, CVS, SVN, XAMPP, OpenCMS, GanttProject, Attention to Detail, Autonomy, Teamwork, Commitment, Adaptability, Planning and..., Proactiveness, Verbal/Written..., Analysis, R+D+i Research, Financial...


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In a nutshell

Rodrigo Fernández's Personality Type

Introversion (I), Intuition (N), Thinking (T), Judging (J)

Average Tenure

0 year(s), 9 month(s)

Rodrigo Fernández's Willingness to Change Jobs

Unlikely

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