Deskside Support Specialist at Siemens Technologies
Greater Philadelphia Area
Siemens Technologies
Desktop Support Specialist
June 2012 to Present
Siemens Industry
Computer Migration Specialist
November 2011 to Present
Siemens Technologies
Computer Migration Specialist
October 2011 to June 2012
Horizon House, Inc
Information, Services, Technology Supervisor
September 2008 to December 2010
The Enterprise Center
Director of Technology
July 2006 to July 2008
Nexus Business Systems
Chief Information Officer
January 2000 to July 2006
The Salvation Army Corps
Divisional Computer Specialist
January 1995 to December 1999
DeVry University of Philadelphia
Bachelor of Science Computer Science
2011 to 2013
Computer Learning Center of Philadelphia
Associates Computer Programming
1992 to 1994
Community College of Philadelphia
A. S. Applied Science Computer Science
1989 to 1991
Becton Dickinson Migration Project • Specifically chosen from among dozens of other qualified professionals to join the elite Becton Dickinson Desktop Support team within their highly secure compound located in the Franklin Lakes Business District • Solely responsible for all Win 7 desktop and laptop builds and migrations utilizing special scripting software tools o Primary Role as... Becton Dickinson Migration Project • Specifically chosen from among dozens of other qualified professionals to join the elite Becton Dickinson Desktop Support team within their highly secure compound located in the Franklin Lakes Business District • Solely responsible for all Win 7 desktop and laptop builds and migrations utilizing special scripting software tools o Primary Role as Windows 7 Migration Specialist Hard Drive Reimaging Data Migration Lotus Notes installation and configuration Share Point tracking log update • Within first 30 days, given security badge swipe card access to majority of areas containing millions of dollars in computer hardware and peripherals • Within first 30 days, given access to several Domain Servers and Active Directory • Microsoft Lync, Microsoft Outlook, Lotus Notes, used as collaborative tools for interaction between team members • Responsible for documentation in the reporting tool and help desk ticketing software, Remedy. • Assigned Special Project for Legal Department • Elected to Asset Management Oversight Project • Elected to Services Quality Management Oversight Project
What company does Roderick A Kendrick, Sr. work for?
Roderick A Kendrick, Sr. works for Siemens Technologies
What is Roderick A Kendrick, Sr.'s role at Siemens Technologies?
Roderick A Kendrick, Sr. is Desktop Support Specialist
What industry does Roderick A Kendrick, Sr. work in?
Roderick A Kendrick, Sr. works in the Information Technology and Services industry.
📖 Summary
Accomplished, results-driven professional qualified by 15+ years of progressive and diverse experience in IT/IS. Highly proficient in multiple platforms and protocols. Demonstrated ability to develop, analyze, streamline, and troubleshoot operations, processes, and networks. Strong organizatonal, team building, colaboration, and mentoring management. Recognized for producing clear, effective presentations and technical writing under high-pressure deadlines. Outstanding work ethic, integrity, and committment to excellence.Desktop Support Specialist @ Becton Dickinson Migration Project • Specifically chosen from among dozens of other qualified professionals to join the elite Becton Dickinson Desktop Support team within their highly secure compound located in the Franklin Lakes Business District • Solely responsible for all Win 7 desktop and laptop builds and migrations utilizing special scripting software tools o Primary Role as Windows 7 Migration Specialist Hard Drive Reimaging Data Migration Lotus Notes installation and configuration Share Point tracking log update • Within first 30 days, given security badge swipe card access to majority of areas containing millions of dollars in computer hardware and peripherals • Within first 30 days, given access to several Domain Servers and Active Directory • Microsoft Lync, Microsoft Outlook, Lotus Notes, used as collaborative tools for interaction between team members • Responsible for documentation in the reporting tool and help desk ticketing software, Remedy. • Assigned Special Project for Legal Department • Elected to Asset Management Oversight Project • Elected to Services Quality Management Oversight Project From June 2012 to Present (3 years 7 months) Computer Migration Specialist @ • Chosen to lead multiple teams in completing pilot projects and full migrations in Montreal, Quebec, Toronto Canada; Detroit, Denver, San Antonio, Atlanta, Arlington VA, Michigan, Cincinnati, San Diego, White Plains NY, Parsippany NY, Manhattan, and Multiple locations in Latin America, all travel expenses paid by client • Chosen to join a team of Technical Lead Specialist engaged in a World Wide Migration of 14,000 pc’s, from WinXP to Win7 for a leading fortune 100 company • Within the scope of the project, promoted twice within 90 days • Recently flown to a corporate site in Atlanta, chosen from among team leaders to conduct a special migration of the remote site as a pilot leading to the major kick off. • Responsible for documentation in the reporting tool and help desk ticketing software, Clarify, similar in nature to the help desk ticketing software application Remedy. • Responsible for the imaging of laptop workstations using Microsoft’s Scanstate and Loadstate tools accessing sccm server • Responsible for providing users with Post Deployment Support • Responsible for post build software installations using Run Advertised Programs • Responsible for Lotus Notes installation and configuration • Responsible for installation and configuration of Outlook 2010 and configuration of .pst archive files • Responsible for running an Active Directory modification tool which prepares computer and user objects in AD • Responsible for the management of subordinate technicians assisting with the migration of various sites • Responsible for wiping data and disposal of legacy systems using special linux based tools From November 2011 to Present (4 years 2 months) Computer Migration Specialist @ Towers Perrin / Wyatt Watson Merger • Chosen to lead multiple teams in completing pilot projects and full migrations in Montreal, Quebec, Toronto Canada; Detroit, Denver, San Antonio, Atlanta, Michigan, White Plains NY, Parsippany NY, Manhattan, and Multiple locations in Latin America, all travel expenses paid by client • Chosen to join a team of Technical Lead Specialist engaged in a World Wide Migration of 14,000 pc’s, from WinXP to Win7 for a leading fortune 100 company • Within the scope of the project, promoted twice within 90 days • Recently flown to a corporate site in Atlanta, chosen from among team leaders to conduct a special migration of the remote site as a pilot leading to the major kick off. • Responsible for documentation in the reporting tool and help desk ticketing software, Clarify, similar in nature to the help desk ticketing software application Remedy. • Responsible for the imaging of laptop workstations using Microsoft’s Scanstate and Loadstate tools accessing sccm server • Responsible for providing users with Post Deployment Support • Responsible for post build software installations using Run Advertised Programs • Responsible for Lotus Notes installation and configuration • Responsible for installation and configuration of Outlook 2010 and configuration of .pst archive files • Responsible for running an Active Directory modification tool which prepares computer and user objects in AD • Responsible for the management of subordinate technicians assisting with the migration of various sites • Responsible for wiping data and disposal of legacy systems using special linux based tools From October 2011 to June 2012 (9 months) Information, Services, Technology Supervisor @ Responsible for leading team of other high level technical professionals charged with revamping and revitalizing the corporate Information, Services, & Technology Division. This position reports directly to the Technology Departmental Director, and Indirectly to the Technology Divisional Director. A team of Technical Support Specialist and a Database Administrator, are under the direct care and supervision of this position. Strategic Planning Sessions are held three times a week with the Technology Departmental Director for the purpose of updates and to facilitate cohesion regarding organizational technological strategy and direction. From September 2008 to December 2010 (2 years 4 months) Director of Technology @ • Managing (6) Microsoft data Servers running 2000 NOS • Managing (2) Microsoft data Servers running 2003 NOS • Managing (1) Mail Server running Exchange 2003 NOS • Managing daily backup of approximately 2.2 million files • Management of all user accounts, • Management of printing queues, all switches and routers • Management of corporate relational database • Replacement of physical hardware components; • Managing remote users via Virtual Private Network • Management of all wireless networks • Management of all technology labs • Managing all security swipe card access points • Managing climate control system technical interface • Creation of all technology audits, purchasing, and reporting • Report to and immediately supervised by President From July 2006 to July 2008 (2 years 1 month) Chief Information Officer @ • Network administrative services for a Novell 5.x system • Managing user accounts, printing queues • Managing Proxy & File Servers, hubs, switches, routers • Replacement of physical hardware components • Managed data backup system; • Month-end reporting via Group Practice Medical System • Transitioned from GPMS to Provision • Implementation of Wide Area Network • Creation of a Virtual Private Network (VPN) • Corporate hq - Media, 2 locations in Huntingdon Valley • Migration from Novell to Server 2000 Server • Migration to Exchange 2000 Server • Novell and Windows run as simultaneous platforms • Schedules approved by administration prior to initiation From January 2000 to July 2006 (6 years 7 months) Divisional Computer Specialist @ • Maintained primary network and peripheral systems • Systems diagnostics of pc's, hubs, & patch panels • Conversion of Token Ring to Ethernet system • Data transfer between windows network & remote AS400 • Designed, coded, implemented, UTAP application software • Configured & maintained Raiser's Edge fund raising server • Raisers database contained over 192,000 records From January 1995 to December 1999 (5 years) Bachelor of Science, Computer Science @ DeVry University of Philadelphia From 2011 to 2013 Associates, Computer Programming @ Computer Learning Center of Philadelphia From 1992 to 1994 A. S. Applied Science, Computer Science @ Community College of Philadelphia From 1989 to 1991 Roderick A Kendrick, Sr. is skilled in: Windows 7, XP, Network Administration, VPN, SharePoint, Microsoft Exchange, Active Directory, Servers, Troubleshooting, Microsoft SQL Server, Project Management, Software Documentation, System Administration, Software Installation, Hardware
Introversion (I), Sensing (S), Thinking (T), Perceiving (P)
3 year(s), 6 month(s)
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Likely
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