Experienced programme / project manager with experience in Information Security / Cyber Security, IT infrastructure and transformation programmes within complex IT environments.
My skills include:
• Full project lifecycle programme and project delivery from inception to service transition
• Delivery experience with technical programmes within IT Roadmaps
• IT operations and projects in the telecoms and retail sectors
• Systems implementation and operational management
• People management skills / Matrix management
• Communication and Influencing skills
• Excellent leadership and stakeholder management skills
• Work well as part of a team, contributing leadership and motivation
• Extensive experience in customer facing roles
• Transformation programmes
• Rationalisation and decommissioning projects providing tangible business benefit
• Risk and issue management
• Experience implementing technical infrastructure upgrade projects
• Experience managing network consolidation / segregation / upgrades projects
• Extensive experience datacentre moves / redesigns and transformation projects
• Windows, UNIX, Linux, LAN, WAN, firewalls, virtualisation, databases, storage projects
• SIEM projects (ArcSight, Splunk)
• Supplier and vendor management
• Management of multi-disciplinary and multi-cultural teams
• Management of RFP processes
• CapEx / OpEx budget management, OpEx reduction programmes
• Management of project / programme finances
• Implementation of outsourcing and off-shoring processes and projects
• IT security & vulnerability assessments
• Implementation of vulnerability management processes
• Infrastructure and application penetration testing.
• Prince2 Practitioner certified
• MCSE certified.
Specialties include:
- Information Security programmes
- Senior stakeholder management
• Hardware / Software Migration
Programme Manager - CISO @ • Delivery of information security projects underpinning the Baseline Control Improvement Programme
• Business requirements elicitation
• Functional and Non-Functional requirements elicitation
• Maintenance of Requirements Traceability Matrix
• Use Case Production
• Management of end-to-end RFP processes with Pearson procurement and vendors
• Project planning and delivery
• Integration of new services into Pearson operational support model
Projects included: Firewall Evaluation & Management, Data At Rest Encryption, Secure Configuration Compliance and Vulnerability Management Service Improvement. From June 2015 to Present (7 months) Infrastructure Programme Manager @ Responsible for the end-to-end project lifecycle of the LAN / WiFi and WAN infrastructure upgrade projects at the prestigious Oxford Street store location and 13 remote sites. Part of the team that executed End User Computing (EUC) programme replacing all desktops in the business and migrating users from Lotus Notes to MS Exchange Server.
Reported to Head of Projects and IT Director (CIO).
Activities included:
• Business requirement gathering
• Daily budget management (£3.5m)
• Senior stakeholder presentations
• Management of the RFP tendering process
• Day-to day management of activities on LAN / WiFi and WAN Upgrade projects
• Leading LAN / WiFi and WAN design workshops with external vendors
• Management of new LAN installations and migrations (130 new LAN switches)
• Critical host migrations to new LAN core (split across 2 sites)
• Implementation of new WiFi solution (514 access points across 6 locations)
• Site migration to new MPLS links
• Decommission of old WAN links once site migration occurred
• Transition from internal proxy servers to web based proxy / web filtering solution
• Transition to production support processes for LAN / WiFi and WAN solutions
• Replacement of all end user computers in the business
• Upgrade all PCs in the business from Windows XP to Windows 8.1
• Migration of users mail system from Lotus Notes to MS Exchange Server 2013 From February 2014 to April 2015 (1 year 3 months) Senior Manager @ Management of team of consultants carrying out Information Security projects for global blue-chip clients throughout North America, Brazil, APAC and EMEA. Reported directly to Department Executive Manager and Senior Partner (CIO) at ICTS. Activities included:
• Management of technical consultant team
• Liaising and presenting results / status reports to senior client executives
• Project budget management
• IT risk assessments
• ISO 27001 compliance assessments and implementation of mitigating actions
• Information security gap analysis
• Firewall rulebase analysis
• Implementation of Solarwinds Firewall Security Manager
• SoD assessments and mitigating actions
• SAP ERP security analysis
• Business Continuity Plan and Disaster Recovery analysis
• Implementation and tuning of Intrusion Detection & Prevention (IDS/IPS) systems
• Management of implementation and operational support of client LMS on Moodle platform From January 2013 to January 2014 (1 year 1 month) São Paulo Area, BrazilSenior Manager / Programme Manager @ Delivery IT infrastructure programme and management of 15 project managers in Europe and India carrying out IT infrastructure and security projects. Reported to IT Director and CIO.
Activities included:
• Planning and delivery of IT infrastructure roadmap projects
• Departmental budget management
• Stakeholder management
• Technical engineering resource management
• Issue and risk management
• Technical issue resolution
• Management of project managers across different countries
• Management of suppliers and partners.
Projects:
• Datacentre Move / Transformation - Re-structured 3 datacentres (UK and Holland), including implementing new networks, SAN fabrics and virtual server clusters allowing the consolidation / removal of 600 physical servers leading to a reduction in power costs.
• Datacentre Network Redesign - Managed the re-engineering of networks in UK datacentres which provided increased application uptime through the elimination of single points of failure and improved network performance through backup network traffic segregation.
• Cloud Platform Implementation - Part of team implementation of the cloud computing platform using VCE technologies which allowed both Colt and its customers (e.g. Fidelity Investments) to virtualise server capacity and applications at will, avoiding further CAPEX expenditure.
• UNIX Server Virtualisation - Managed project to virtualise UNIX server estate (HP-UX and Sun Solaris) running mission critical applications, decommissioned obsolete servers allowing the conversion of space for external customer usage, reducing power costs and enabling Colt to increase revenue.
• Internal Security Review - Worked closely with internal audit team to carry out a review of IT general controls in place for IT infrastructure components (systems and network including application, databases, and the patch management systems), gap analysis and mitigation. From January 2005 to June 2012 (7 years 6 months) London, United KingdomSenior Consultant @ Managed technical work fronts within ICTS / Accenture joint venture projects for Brazilian blue-chip clients. Reported to department manager and client senior stakeholders. Activities included:
• Network security analysis
• Risk identification and mitigation
• Technical vulnerability assessments and mitigation
• Management of infrastructure penetration tests
• Management of application penetration tests
• SAP ERP SoD analysis and mitigation
• Internal audit process review
• Management of external 3rd parties From June 2002 to July 2004 (2 years 2 months) Senior Technical Consultant / Team Leader @ Consultancy and implementation of server infrastructure, network and security technical solutions for clients in the UK, Spain, Portugal and France.
Activities included:
• Day-to-day management of customer helpdesk
• Designed and implemented MS Windows Server solutions
• Designed and implemented resilient MS Exchange Server solutions
• Designed and implemented resilient MS SQL Server solutions
• Implementations of Cisco firewalls
• Implementations of Checkpoint firewalls on Nokia Secure Appliances
• Development of Business Continuity and Disaster Recovery Plans (BCP/DRP). From June 1999 to February 2002 (2 years 9 months) London, United KingdomIT Manager @ • Advised on and engaged with external 3rd party to implement Checkpoint firewall.
• Management of all IT aspects of network distributed across 2 locations. From August 1997 to June 1999 (1 year 11 months) London, United KingdomTechnical Consultant @ • Provided technical engineering and consultancy services to clients utilizing Microsoft technologies.
• Architecture and implementation of Windows NT domains and Microsoft Exchange email servers. From March 1996 to August 1997 (1 year 6 months) Business Analyst @ • Carried out research into the car industry in the UK, Italy, Spain and Portugal.
• Published European car industry market intelligence reports From March 1993 to March 1996 (3 years 1 month) London, United Kingdom
European Business School From 1988 to 1992 International School of London From 1986 to 1988 Rod Andrade is skilled in: Data Center, Virtualization, Cross-functional Team Leadership, Cloud Computing, ITIL, Telecommunications, Planning, Windows, Team Leadership, IT Service Management, Service Delivery, Service Management, Managed Services, Project Planning, Management