Change Management Consultant @ ► Global Coatings and Specialty Chemicals Manufacturer ♦ Expense Management solution implementation [4/’12 – 8/’14]
Rob was responsible for the complete Change Management approach of the Expense Management Solution implementation. In a small team together with two wave leads and one overall workstream Lead, Rob has implemented an expense management tool globally, covering 23 countries (across most continents), and around 44.000 employees.
✔ Skills: Change Management, Project Management, Stakeholder Management, Facilitating local Business Impact Assessments, Communication & Training, Managing local Change Networks.
► Major Insurance Company ♦ Designing, developing, and deploying training and performance support materials [8/’11 – 3/’12]
Rob was responsible for the development of E-learning modules and classroom trainings. The aim of the trainings was to prepare sales and back office employees for working with new insurance products and SAP modules.
✔ Skills: Learning Design and Development, Training Execution, Change Management, SAP Claims Management.
► Dutch High-Tech Multinational ♦ Analysis of Discrepancies in Organizational Processes [4/’11 – 8/’11]
Rob was responsible for analyzing discrepancies in organizational processes. Preparing and conducting extended data analyses and calculations to improve efficiency and effectiveness in the relationship between the client and its suppliers.
✔ Skills: Data Analysis, Managing Client Relationships, SAP MM. From April 2011 to Present (4 years 9 months) Amsterdam Area, NetherlandsHR intern @ Focus: Evaluation of the Philips Performance Review Process From September 2010 to December 2010 (4 months) Student Assistant @ Team member of a research project regarding quality assurance for the Education and Exams Office From July 2010 to August 2010 (2 months) Student Consultant @ Project conducted for AMI Consultancy, Maastricht and The Hague, the Netherlands
Project title: ''Exploring AMI's DNA''
Assignment: Develop a first version of the AMI change model/theoretical framework From April 2010 to June 2010 (3 months)
MSc, Management of Learning @ Maastricht University From 2009 to 2010 BSc, International Business @ Maastricht University From 2005 to 2009 BSc (sememster abroad, Finland), Economics and Business Administration @ Jyväskylän yliopisto From 2008 to 2008 Rob Van Der Hagen is skilled in: Human Resources, English, Sourcing, Dutch, Management Consulting, Change Management, Stakeholder Management, Learning & Development Solutions, Expense Management