Rob is passionate about working with clients to deliver transformed outcomes, whether that be leading strategic sales, developing innovative business propositions, managing change, improving services or reducing costs. Strategic sales leadership, proposition development, bid management, business transformation, shared services, business process and IT services, technology (Mobility, Cloud, Big Data), strategic partnerships.
Strategic Sales Director - Transformation, Business Process / Shared Services @ Sales lead for strategic customer sales for the Sopra-Steria Joint Venture with UK Cabinet Office, SSCL. Qualifying and developing sales opportunities, working with customers to develop business propositions that deliver improved outcomes. Specialised in business process and shared services enabled by technology to help customers improve services and reduce costs. From July 2014 to Present (1 year 6 months) London, United KingdomStrategic Sales Lead - Cloud, Big Data, Mobility, Security, Business Services, Transformation @ Sales lead role for strategic new logo sales opportunities from business development through to contract award across HP Enterprise Services UK Public Sector business including Police, Justice, Local Government & Central Government. Undertaking Business Development activities to create and develop sales opportunities applying best practice sales methods throughout. Opportunity qualification. Creating and managing Strategic Partnerships with industry providers. Creating innovative and compelling business propositions that transform outcomes for the client; enabled by technology; Big Data and Information Analytics, Cloud, Security, Mobility, IT Outsourcing and Business Process Outsourcing. From February 2012 to June 2014 (2 years 5 months) Partnership Director / Police Business Lead - Customer Relationship and P&L Owner, Leadership @ Accountable to the Chief Constable and Authority Chairman for delivery of the Steria transformational outsource contract and development of the partnership. Transfer and leadership of 500 staff delivering outsourced services (Business Process Outsourcing for Control Room, Criminal Justice, Front Desk, Back Office Shared Services), IT services, and a programme of technology enabled business change designed to improve service outcomes across a number of Force business areas. Staff leadership, management, development and recruitment. P&L ownership of the Steria Police outsource business. From July 2010 to February 2012 (1 year 8 months) Business Development Director - Sales Lead, IT and Business Services, Public Sector, Utilities @ Senior sales role to develop and lead strategic / complex sales opportunities for the Public Sector customers including Local Government, Police, Utilities and Northern Ireland. Undertaking Business Development activities to create and develop sales opportunities applying best practice sales methods throughout. Opportunity Qualification. Creating and managing partnerships with industry providers. Creating compelling and innovative business propositions that transform outcomes for the client; IT applications, digital processes, IT Outsourcing, Business Process Outsourcing and Shared Services. From March 2008 to February 2012 (4 years) Hemel Hempstead, United KingdomBid Director - Team Management, Qualification, Public Sector, Proposition Development @ Member of the sector management team responsible for pre-sales operations, staff and the pre-sales bid budget. Staff management, development and recruitment. Working with the sector director, profit centre managers and sales teams to ensure opportunities are well qualified, have the right focus of resources, and to improve the win rate and size of transactions. Developing partnerships with external providers and specialists to improve the quality of bids. From March 2006 to March 2008 (2 years 1 month) Bid / Services Sales Lead - Bid Management, Engagement Lead, Qualification, Improvement @ Sales advisory and engagement lead role for large IT Managed Services and Outsource Opportunities across Dell's UK Public Sector business - Health, Education, Police, Central & Local Government. Member of extended Public Sector management team providing input, information and management of services sales pipeline, working with sales teams to improve win rates. Engagement lead on large framework and partner opportunities incl. NHSNpfIT, Catalist, Desktop frameworks, succesful bids and re-competes From March 2003 to March 2006 (3 years 1 month) Senior Bid / Project Manager - Public Sector, Business Consulting, Technology, Services @ Project management and bid management working with Public Sector clients seeking to transform services through technology based projects including CRM, Web enablement, and ERP and bespoke application development. Led the implementation of the Planning Portal project, the transformation of a paper based government service for the general public into an Internet based service. Worked with clients in Defence, Education, Local Government, Central Government. Sponsored by IBM in 2000 to undertake a global MBA. From September 1994 to March 2003 (8 years 7 months) Product Manager - Team Management, Application Development, Financial Services @ Team manager for an IBM software asset developed specifically to allow mainframe application developers for banking and insurance clients to be able to use a PC / LAN based environment to improve speed. Staff management, development and recruitment. Developed asset, created Customer instances, packaged product to sell, implemented product for German based customer. From September 1994 to January 1998 (3 years 5 months)
MBA, Global Consortium @ Henley Management College From 2000 to 2002 Beng (Hons), Computer Engineering @ University of Teesside From 1990 to 1994 Rob Dale is skilled in: Governance, Public Sector, Outsourcing, Business Transformation, Shared Services, Contract Negotiation, Sales Management, Project Delivery, Management, Strategic Partnerships, IT Strategy, Management Consulting, Complex Sales, Cloud Computing, Management of Change