Rick Rivera's Email & Phone Number
Contact Center Leader and Champion of Efficiency, Improvements, and the Customer Experience.
Rick Rivera Email Addresses
Rick Rivera's Work Experience
Sr. Director - Contact Center and Workforce Planning - Multi-tenant Sales
November 2014 to May 2018
The Home Depot
Workforce Manager - Customer Care
December 2011 to November 2014
Director - Workforce Management, Multi-tenant, Multi-channel Sales & Svc
April 2007 to June 2009
Senior Process Design Engineer - National Helpline
April 2003 to May 2005
Workforce Manager - Customer Service & Support
April 1999 to April 2003
Carlson Wagonlit Travel
Global Workforce Manager (PwC Account) - Travel Reservation Centers
August 1997 to April 1999
Workforce Manager (UPS account) - Package Delivery & Claims Contact Centers
June 1995 to August 1997
Workforce Management Analyst –Telesales & Customer Care Center
July 1992 to June 1995
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Rick Rivera's Education
Greenville Technical College
January 2006 to January 2006
Drake College of Business - New York
January 1987 to January 1988
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Frequently Asked Questions about Rick Rivera
What company does Rick Rivera work for?
Rick Rivera works for EarthLink Internet
What is Rick Rivera's role at EarthLink Internet?
Rick Rivera is Senior Manager Business Analytics
What is Rick Rivera's personal email address?
Rick Rivera's personal email address is r****[email protected]
What is Rick Rivera's business email address?
Rick Rivera's business email address is rick.rivera@***.***
What is Rick Rivera's Phone Number?
Rick Rivera's phone (404) ***-*276
What industry does Rick Rivera work in?
Rick Rivera works in the Retail industry.
Rick Rivera's Professional Skills Radar Chart
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What's on Rick Rivera's mind?
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Rick Rivera's Estimated Salary Range
Rick Rivera Email Addresses
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Rick Rivera's Ranking
Ranked #296 out of 5,922 for Senior Manager Business Analytics in Georgia
Rick Rivera's Personality Type
Extraversion (E), Sensing (S), Feeling (F), Judging (J)
Average Tenure
2 year(s), 0 month(s)
Rick Rivera's Willingness to Change Jobs
Unlikely
Likely
Open to opportunity?
There's 86% chance that Rick Rivera is seeking for new opportunities
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Rick Rivera's Social Media Links
/in/rickrivera70 /company/qology-direct