18 years experience in multi channel retailing, including design and development, marketing, and for the last 8 years as an eCommerce professional with a proven track record for growing multichannel shopping in two of the UK's largest retailers. A people and customer focused individual managing teams of 20+ people engaged with customer lead user experience design and development methodologies. In 2013 I invested in Ultimate Adventures Limited, the name behind one of the toughest obstacle races in the UK focusing in the event deliver mechanism. If you a recruitment agency looking to work with Next Retail Limited, please contact the HR department @ the head office in Leicester.

Operations/Sponsorship Director & Co-Owner @ Ultimate Adventures Limited are the team behind the one of the toughest obstacle races in the UK. With thousands of runners attended our events which have a 5km, 10km and 10m course, it is the perfect way for charities to raise funds and corporates to advertise their business to a closed market. Feel free to get in touch to discuss how we can help. Overall responsibility for delivering high quality race experiences. Management of all multiple supplier contracts and relationships. Ensuring delivery of all detailed planning and event documentation. Management of all event logistics, stores and equipment, branding and volunteers. From April 2013 to Present (2 years 8 months) Leicester, United KingdomHead of Online Development @ Full responsibility to develop the customer experience strategy of the UK and international eCommerce websites for desktop, mobile, tablet and apps. Full responsibility to ensure the business continues to grow brand visibility and ROI through organic search. Key focus areas include the continuous improvements to the usability of the platforms as well as customer engagement to ensure development plans are customer lead. From November 2007 to Present (8 years 1 month) Online Content Manager @ From June 2006 to November 2007 (1 year 6 months) Leicester, United KingdomEcommerce Team Leader (Web) @ From February 2005 to June 2006 (1 year 5 months) Leicester, United KingdomSenior Analyst Programmer @ From January 2000 to February 2005 (5 years 2 months) Leicester, United KingdomPC Development Analyst Programmer @ From July 1997 to January 2000 (2 years 7 months) Leicester, United KingdomTechnical Sales Engineer @ From January 1995 to June 1997 (2 years 6 months) Electrical Power Technical Apprentice @ From September 1991 to January 1995 (3 years 5 months)

Higher National Certificate in Electrical Engineering @ Loughborough University From 1993 to 1995 Ordinary National Certificate in Electrical Engineering @ Loughborough College From 1991 to 1992 Richard A Palmer is skilled in: Digital Marketing, SEO, User Experience, User Experience Testing, Event Management, Events Coordination, Event Planning, Mobile Applications, Web Design, E-commerce, Analytics