Richard Hill ([email protected])

Cantata is the UK’s leading independent CRM specialist consultancy, helping organisations to gain the most from customer and stakeholder management. We are entirely independent of all technology vendors, monitoring over 80 providers of core CRM and related technologies (such as workflow, imaging, document management, knowledge management and CTI). Our work is wide-ranging; from initial strategy and business case development right through to implementation and training. In particular, we specialise in the use of the new breed of commoditised, highly cost-effective CRM solutions and provide extensive collateral and “out of box” tools to reduce project timescales, cost and risk. Our team all have many years of experience in both CRM and our core market sectors, where we have also have industry-specific solutions in a range of verticals. Our clients include some of the UK's best-known names, across financial services, regulatory and membership organisations and the public sector.