• Highly motivated, results-oriented leader. Exceptional written and oral communication skills. Experience in managing offices through major organizational changes such as mergers and software upgrades. Understanding of people’s needs when going through difficult changes in the internal working environment. Analytical and creative thinker looking to work with companies going through various organizational changes. Have a vast network of contacts throughout institutions of higher learning and in companies that supply technological solutions to these institutions. Specialties:Office Management, training, change management, researching, classroom scheduling, sound mixing small scale shows.

Registrar @ Manage the Office of the Registrar Functional Lead for the CUNYfirst (PeopleSoft) implementation. From April 2012 to Present (3 years 5 months) Brooklyn, NYREGISTRAR @ • Managed the Central Registrar’s Office consisting of seven full-time employees at a multi-campus, multi-state institution. • Managed the office through a major organizational change resulting from a PeopleSoft software upgrade. • Made all final decisions on the upgrade of PeopleSoft Registrar module from version 8.9 to 9.0. • Created strategies to disseminate new duties to staff properly matching each associate to their job responsibility resulting from the system upgrade. • Created training documentation and conducted training and cross training initiatives. • Dedicated time to meeting with my staff to discuss the status of the system upgrades and its affect on the office and each individual office associate. • Managed the transition of the Registrar’s Office from a non-traditional office to a traditional Registrar’s Office. This included creating strategies for bringing in Registrar functions residing in other departments to the Registrar’s Office, with limited technological and human resources. From September 2010 to August 2011 (1 year) New York, NYREGISTRAR @ • Managed the Office of the Registrar consisting of four full-time employees and one part-time employee. • Managed the office through the institution’s PeopleSoft software upgrade. • Made all final decisions on the upgrade of PeopleSoft Registrar module from version 7.6 to 9.0. • Collaborated with the consultants from Cedar Crestone on decisions for the PeopleSoft upgrade and conducted the training of the lower level staff. • Managed the Registrar’s Office staff through the initial stages of the affiliation with New York University (NYU). • Understanding the need for communication and transparency, I routinely met with my staff to discuss how the Registrar’s Office would be affected by the affiliation and eventual merger with NYU. • Facilitated the organizational change in the Registrar’s Office as the office moved to a One-Stop Shop structure. This included labor relations with the local union. • Conducted cross-training initiatives with other departments involved in the One-Stop Shop initiative. • Supervised and coordinated university registration, including but not limited to, the new process of on-line registration for all new students which I implemented as Associate Registrar • Trained all staff on the functionality of the on-line registration system. • Trained all new employees on various systems ranging from PeopleSoft to R25 Room Scheduling software. From March 2007 to July 2010 (3 years 5 months) Brooklyn, NYASSOCIATE REGISTRAR @ • • Regularly collaborated with the IT Department to implement the institution’s on-line registration system. • Supervised the implementation of Schedule25 and Resource25 Room Scheduling Software. • Revamped the entire course database to allow for ease of Resource25 implementation. • Created entire class schedule for all semesters, including On-Line Class Database, scheduled all departmental exams, and scheduled all rooms for classes and on campus events. • Conducted internal audits. From July 2002 to March 2007 (4 years 9 months) Brooklyn, NYASSOCIATE REGISTRAR @ • Acted as liaison between the School of Health Science Administration and Registrar’s Office. Helped develop procedures to allow for an easier registration processes. • Helped develop an entirely new procedure for administering the Touro Israel Option program. The original procedure for operating this program was causing Touro to decertify Financial Aid for many students, thus costing the institution money. The procedure that I helped develop helped to limit these losses and allowed the administration of the program to be done with greater ease. • Supervised College Work-Studies and designated their responsibilities as needed. • Handled initial graduation audit of student records for Professional programs, making sure that that there were no major gaps on individual student records. If gaps were found, I researched the problems and solved them. From September 2000 to July 2002 (1 year 11 months) New York, NYASSISTANT REGISTRAR @ From August 1996 to August 2000 (4 years 1 month) New York, NYASSISTANT TO THE REGISTRAR @ From August 1995 to July 1996 (1 year) New York, NY

MBA, Digital Media @ Polytechnic Institute of NYU From 2008 to 2011 Master of Science, Organizational Behavior @ Polytechnic University From 2005 to 2007 Bachelor of Arts, Sociology @ State University of New York at Stony Brook From 1991 to 1995 Richard Feltman is skilled in: Research, Training, Office Management, Change Management, Higher Education, Student Affairs, Teaching, Admissions, Public Speaking, Non-profits, Enrollment Management, Event Planning, Microsoft Office, Social Media, PowerPoint, Resume Writing, Academic Administration, Data Analysis, Microsoft Word, Leadership Development, PeopleSoft, Strategic Planning, Nonprofits, Leadership, Staff Development, System Administration, Human Resources, Administration, Career Counseling, Social Networking, Program Management, Academic Advising, Community Outreach, Organizational...