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Richard Barham

Chief Customer Officer

Chief Customer Officer

Cambridge, United Kingdom

Section title

Richard Barham's Email Addresses & Phone Numbers

Richard Barham's Work Experience


Chief Customer Officer

March 2012 to December 2015

Cambridge, United Kingdom

Agfa Graphics NV

Vice President Inkjet

November 1986 to March 2012

Agfa Graphics NV

Vice President Research & Development

April 2007 to February 2008

Richard Barham's Education

Chartered Institute of Marketing

DIPM Marketing

1985 to 1986

City University (GB)

Physics with Applied Electronics

1981 to 1983

Cheltenham College

1974 to 1979

Richard Barham's Professional Skills Radar Chart

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Strong sense of self

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Richard Barham's Estimated Salary Range

About Richard Barham's Current Company


PLC Board member reporting to the CEO, responsible for sales and marketing globally. Drove sales growth from £68.7m in 2011 to a peak of £134m. Lead the sales in the core markets to over 70% global market share and maintained it for over 3 years through strong marketing and deep customer integration. Re-established a highly performant sales...

Frequently Asked Questions about Richard Barham

What company does Richard Barham work for?

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Richard Barham's business email address is r****[email protected]

What is Richard Barham's Phone Number?

Richard Barham's phone +44 ** **** *196

What industry does Richard Barham work in?

Richard Barham works in the Electrical/Electronic Manufacturing industry.

About Richard Barham

📖 Summary

A rounded, commercially astute Director with 10 years experience in public companies at executive and plc board level. A broad base of international experience in sales and marketing, research and development and general management from bases in the UK and overseas, with over 25 years experience in industrial, digital and inkjet markets.Chief Customer Officer @ PLC Board member reporting to the CEO, responsible for sales and marketing globally. Drove sales growth from £68.7m in 2011 to a peak of £134m. Lead the sales in the core markets to over 70% global market share and maintained it for over 3 years through strong marketing and deep customer integration. Re-established a highly performant sales and engineering team in Hong Kong, appointed new sales management in Europe and the Americas as part of a global up-skilling program. Rolled out a CRM and led pricing programs that increased pricing on legacy products by 90%. From March 2012 to December 2015 (3 years 10 months) Cambridge, United KingdomVice President Inkjet @ Apointed to turn around the inkjet division and drive growth in this critical segment for Agfa’s future. Drove TO from €34.7M in 2008 to €113M in 2010. Improved bottom line performance by €35M from 2007 to 2010. In 2009/10 led the acquisition and integration of Gandi Innovations Inc, a Canadian inkjet company, for $41M from CCAA. Consolidated Gandi operations in 2 sites and rebuilt the R&D operation in Canada with 42% new staff in only 6 months. From November 1986 to March 2012 (25 years 5 months) Vice President Research & Development @ Responsible for all Research and Development SW, Systems and Plates for Agfa Pre-Press including the intellectual property department, a total of 400 plus staff. Set up analytical testing service as an external service to generate additional income. Initiated aggressive patent defense strategy, generating significant IP income in 2009/10. From April 2007 to February 2008 (11 months) Vice President Global Marketing & Product Development @ Responsible for the marketing and product development of Agfa Graphics Pre-Press business (TO €1.7 Bn) including the R&D of software (150 FTE in 5 sites). Established annual marketing plans and introduced product roadmap planning across the different product segments. Consolidated SW development in 3 sites and made the Apogee pre-press SW product profitable. Closed the sub scale Agfa Computer to Plate factory in Wilmington Mass and outsourced production to Japan. Introduced application specific plate development to replace technology track development. From April 2005 to April 2007 (2 years 1 month) Vice President Commercial Printing @ Managed the global Agfa Graphics commercial printing business during the transition to a new organizational structure. From September 2004 to March 2005 (7 months) General Manager Graphic Systems Europe @ Responsible for the management of Agfa’s European Graphics business and central specialist marketing and sales team. Led the European sales effort at the quadrennial DRUPA trade fair achieving sales of €35.7Million From March 2003 to September 2004 (1 year 7 months) Strategic Project Manager @ Joined an internal consulting team, initially mentored by McKinsey Group, to reorganize Agfa Graphics subsidiaries. Lead the reorganization of Agfa Nordics, Agfa Italy and Agfa UK. Participated in the reorganization of Agfa DACH and Agfa USA. Improved performance of Italian organization from 2% contribution in 2001 to 16% in 2003. From July 2001 to March 2003 (1 year 9 months) Business Segment Manager Pre-Press and Printing @ Responsible for the establishment of a European business leadership for the commercial printing segment of Agfa in Europe. Responsibilities included centralizing country based functions and establishing a European team for pricing, marketing tools, forecasting and pan-national sales. Selected for Agfa Future Leaders group and attended HQ sessions with Agfa Group CEO. From August 2000 to July 2001 (1 year) Business Segment Manager Digital Printing @ Responsible for European digital press business, sales marketing and service. Following review of the business, lead the sale and transfer of the global Agfa digital printing business to Man Roland/Xeikon. From July 1999 to August 2000 (1 year 2 months) Sales and Marketing Manager @ Took responsibility for Agfa’s digital press business, Chromapress, in the UK from first public exhibition to a team of 20 including sales, marketing and service staff. Lead team to highest performing country in the global Agfa organization in 2008. From November 1994 to June 1999 (4 years 8 months) Business Development Manager @ Responsibilities broadened to include setting up VAR channel for digital film recorders and the integration of the Matrix Camera organization. From January 1993 to November 1994 (1 year 11 months) OEM Sales Manager @ Responsible for sales of Agfa digital film recorders to OEM customers in UK and Scandinavia. Achieved equivalent unit sales to the entire UK direct sales team. From September 1991 to December 1992 (1 year 4 months) European Sales Manager @ Seconded to Agfa HQ in Belgium to lead European sales of presentation graphics systems. Following in depth review of the business, lead sale of the business to US development team. From September 1990 to September 1991 (1 year 1 month) Field Sales Manager @ From December 1988 to August 1990 (1 year 9 months) Sales Executive @ From November 1986 to November 1988 (2 years 1 month) Dealer Sales Manager @ From September 1985 to September 1986 (1 year 1 month) Sales Executive @ From August 1984 to September 1985 (1 year 2 months) Pilot Officer @ From January 1983 to July 1984 (1 year 7 months) DIPM, Marketing @ Chartered Institute of Marketing From 1985 to 1986 Physics with Applied Electronics @ City University (GB) From 1981 to 1983 Cheltenham College From 1974 to 1979 Richard Barham is skilled in: Digital Printing, Inkjet, Strategy, Graphics, Variable Data Printing, Offset Printing, Wide Format Printing, Printers, Print, Color Management, Direct Sales, B2B, Ink, Digital Imaging, Product Management

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In a nutshell

Richard Barham's Personality Type

Extraversion (E), Intuition (N), Feeling (F), Judging (J)

Average Tenure

3 year(s), 0 month(s)

Richard Barham's Willingness to Change Jobs



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