Rich Smith's Email Addresses & Phone Numbers

📖 Summary

Strong, experienced front-end web developer with experience building and customizing an assortment of web applications with various deployment stacks. Having worked both in a support role as an IT analyst and as a web developer across the financial, education, pharmaceutical and tech industries, I bring a wide variety of experience to the table. I'm also an avid volunteer with both CodeNow and Movement Exchanges who's passionate about learning, teaching, mentoring and technology as a whole. I'm always trying to figure out creative ways to combine my passions: helping people and coding. I thoroughly enjoy challenges and thrive on fully immersing myself in new technologies. I have a knack for picking up on new concepts quickly and well enough to implement them on my own. I'm very goal-oriented and work just as well with a team (if not better) as I do on my own. My diverse experience also speaks to my analytical nature and ability to be thrown into any situation at a moment's notice and produce great results.Software Engineer @ Building awesome stuff. From January 2015 to Present (1 year) San Francisco Bay AreaUI Developer @ - Worked with various teams of designers & developers across a variety of workflows/environments. Including: daily scrums, variable length sprint cycles, several Git/SVN tools, Java/Node/Ruby back-ends along with front-ends built with HTML5, CSS3, Angular, Backbone and Enyo - Quickly and repeatedly worked with existing JavaScript code bases in order to effectively extend them - Interviewed developer candidates and created original JavaScript and CSS code challenges - Implemented build processes and project automation with Grunt and Gulp - Wrote unit tests with QUnit to assert code integrity - Prototyped visual designs and interaction guides, created web apps and added major features to existing apps with HTML5/CSS3 and various JavaScript frameworks and libraries, such as Angular, Backbone and Enyo - Worked long-term on site and remotely with high profile clients to deliver high-quality web development projects on-time - Contributed to JavaScript libraries by fixing bugs - Advised and contributed to internal projects and initiatives, including travel for recruitment efforts From May 2013 to December 2014 (1 year 8 months) Front-End Web Developer & Designer @ - Developed Wordpress themes and customized backend options - Developed scalable, high quality, standards-based HTML5, CSS3 websites - Implemented JQuery both from scratch and with plug-in integration - Developed content strategy, website architecture and UX design From April 2009 to January 2014 (4 years 10 months) Front-End Web Developer @ - Create landing pages for new products and services (http://www.hunie.co/) From April 2013 to May 2013 (2 months) San Francisco Bay AreaGlobal Service Desk Analyst @ - Provide telephone, email, remote and chat support in a fast-paced environment to the global Macquarie user community of over 15,000 users for software applications and IT services - Log incidents and requests for continued problem resolution and tracking using the Remedy Ticketing System - Maintain one-to-one contact with users throughout the lifecycle of an incident or request, taking ownership of issues and seeing them through to completion - Configure mobile devices using GOOD Technology (iOS and Android), and Blackberry Enterprise Server 6 - Collaborate with global second and third level IT teams for urgent or critical issues/follow-ups - Manage & troubleshoot user accounts in Active Directory, Microsoft Exchange, and other proprietary Macquarie Software From October 2012 to May 2013 (8 months) Greater Philadelphia AreaFront-End Web Developer @ - Developed re-design of Greznet's website - Developed Wordpress theme for one of Greznet's largest clients, 1868 Public Affairs - Developed social media presence and strategy From September 2012 to April 2013 (8 months) Greater Philadelphia AreaIT Helpdesk Analyst @ - Lead on Service Desk Knowledge Base creation, article submission and overall aesthetic design/format - Manage Service Desk requests, incidents and problems by leveraging the ITIL framework - Provide 1st tier support and training to over 400 users via phone, email, walk-in, remote via WebEx and desk side assistance - Configure mobile devices (iPads, iPhones, BlackBerries, Android devices) for Exchange Server and Enterprise Wi-Fi connectivity - Managed company-wide Windows 7 upgrade - Manage & troubleshoot user accounts in Active Directory, Microsoft Exchange and SAP From June 2010 to October 2012 (2 years 5 months) Front End Web Developer & Server Admin @ - Short-term Project for Site Conversion & SEO - Re-coded site from Flash to XHTML & CSS - Administered servers (both Mac & PC), provisioned and deployed computers in a hybrid Mac & PC environment - Built E-commerce site using Shopify - Worked closely with graphic design team, creative lead and project managers From December 2009 to April 2010 (5 months) Build Engineer & Systems Administrator @ - Responsible for imaging and deployment of computers for regional Merrill Lynch locations & satellite offices - Utilized winEMC and Computer Associates Software Delivery to initiate and successfully verify completed builds - Updated and resolve trouble tickets using BMC Remedy - Maintained training curriculum in compliance with Merrill Lynch Core Standards - Conducted BlackBerry provisioning for nationwide BlackBerry orders within the company utilizing Avotus Expense Management software - Coordinated several large projects for various needs, such as summer internships and the Bank of America/Merrill Lynch merger From September 2007 to July 2009 (1 year 11 months) Computer Support Technician Manager @ - Responsible for troubleshooting various PC problems for all professors & other TCNJ faculty, campus-wide. - Worked with the Microsoft Office Suite including Outlook, and other specialized software that required extra training. - Helped increase productivity by suggesting a more competitive environment and challenging co-workers to successfully complete more trouble tickets without requiring a follow-up visit to the client. - Averaged 3-4 successful ticket closures per hour. - Trained staff and clients in computer software application setup and operation as well as preventative measures to ensure optimum PC usage. From August 2006 to September 2007 (1 year 2 months) Rich Smith is skilled in: HTML 5, PHP, Photoshop, jQuery, CSS, WordPress, CSS3, Microsoft Office, iPhone, Responsive Web Design/Development, E-commerce, Ruby on Rails, MVC Architecture, Angular.js, SASS