Successful, motivated, and personable business professional with a Masters in Business Administration from Roosevelt University. A proven track record in management and sales. High level talent for building and maintaining strong relationships with clients. Quickly masters tasks and technology. Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential records.
Private Wealth Advisor @ From November 2015 to Present (2 months) Private Banker @ Responsible for credit and deposit relationships for high net worth individuals and business owners. Responsible for reviewing, revising, structuring, and enhancing existing and potential credit relationships.
Manage a loan and deposit portfolio with target of 0% Past Due reviews and renewals
Work collaboratively across all lines of business as well as developing a network of Center of Influence From January 2012 to Present (4 years) Commercial Portfolio Manager @ Managed a $60,000,000 commercial loan portfolio and provided direction for portfolio’s assigned relationship managers and customer relation’s representatives. Analyzed financial statements, taxes and industry trends of existing and prospective clients to develop pro forma statements, cash flow projections and business creditworthiness determination. Lead weekly pipeline meeting with client teams to review lending needs; collaborated with team to oversee client relationships end-to-end.
• Managed 100+ clients with $2MM to $50MM revenue per client across diverse industries (e.g. NFP, healthcare, machining)
• Served as a trusted advisor for clients; provide best-in-class service and exceed objectives on a consistent basis
• Nurtured strong client relationships by attending existing client sales meetings and participating in new client sales calls From November 2010 to January 2012 (1 year 3 months) Relationship Manager/ AVP @ Build and manage a portfolio of commercial clients totaling over $10,000,000 in deposits and loans balances.
Attend client calls and networking events leading to new money loans and deposits.
Responsible for credit analysis of new money loans over $500,000. Perform annual reviews and renewals for existing commercial loans.
Analyze financial statements, tax returns, and industry trends of existing and prospective clients to develop pro-forma statements and cash-flow projections. From June 2009 to November 2010 (1 year 6 months) Credit Associate/Relationship Manager @ Successfully balanced hybrid role of relationship manager and credit analyst delivering top performance in both positions. Built and managed a $15MM commercial client portfolio with an average $2MM-$25MM client and achieved 100% on company’s #1 initiative, client retention. Participated in community events, networking and client calls which led to new money loans and deposits.
Managed $15,000,000 commercial loan portfolio that included medical professionals, restaurants, automotive, and small businesses.
Analyzed new business loans over $500,000 including annual reviews, existing loan reviews, pro forma analysis.
Quickly adapted on a regular basis to the shifting demands and priorities of this hybrid role. From June 2008 to June 2009 (1 year 1 month) Banking Development Program Sponsored Trainee/ AVP @ Recruited for, promoted to, and successfully completed Harris Bank's prestigious Business Banking Development Program.
Completed advanced courses in Intermediate Accounting, Credit Analysis, and Tax Analysis.
Completed sales training rotations in Glencoe and Winnetka seeking prospects while calling on existing client base to expand relationships.
Completed commercial underwriting training rotations in Glencoe and Roselle. From August 2007 to June 2008 (11 months) Bank Manager/AVP @ Achieved sales goals, revenue growth, and consumer deposit and loan growth.
Built new client relationships and actively maintained existing client base.
Responsible for the hiring, training, and coaching of bank personnel in sales and customer service.
Managed risk associated with account opening and ensured regulatory compliance.
Facilitated weekly sales meetings with sales staff, Teller Manager, and other lines of business.
Promoted bank presence by organizing community and bank events. From October 2005 to August 2007 (1 year 11 months) Senior Personal Banker @ Responsible for creating and developing business relationships to increasing loan volume and deposits.
Exceeded sales goals earning national recognition for being in the top 10% of the sales force.
2004 "California Dreamin" Sales Contest Winner; 2005 "Sale to Success" Sales Contest Winner-; Assumed management responsibilities when Branch Manager was absent. From July 2004 to September 2005 (1 year 3 months) Personal Banker @ Met and exceeded monthly sales goals.
Assisted customers in the opening and closing of accounts.
Processed applications and closed consumer loans.
Maintained relationships with customers. From June 2003 to June 2004 (1 year 1 month) 5th Grade Bilingual Teacher @ Taught bilingual Spanish/English From August 2002 to June 2003 (11 months) 5th grade Dual Language Teacher @ Taught the 5th grade Spanish component of a Dual Language Program. From July 2001 to June 2002 (1 year) Inside Sales @ Built relationships with clients in the Western United States via telephone.
Processed purchase orders.
Problem solved and created solutions. From April 2000 to October 2000 (7 months) Domestic Sales Coordinator @ I worked for the Fluid Products Group.
Processed puchase orders for applicators, coolants, and lubricants.
Processed credits and returns.
Responsible for handling the relationship of their 2 largest clients. From June 1999 to March 2000 (10 months) Coordinator @ Coordinated medical treatment for Spanish speaking customers traveling to the United States.
Worked with the emergency medical team on site for medical updates and case management.
Arranged air ambulances and remains repatriations for clients. From July 1998 to March 1999 (9 months)
M.B.A., Concentration: Real Estate @ Roosevelt University From 2005 to 2007 Bachelor of Arts, Major: Spanish | Minor: HIstory & Philosophy @ Ohio University From 1993 to 1998 Maine East Rian Spencer is skilled in: Client Relationship Building, Client Retention, Client Development, Client Interfacing, Client Engagement, Manufacturing, Corporate Finance, Insurance, New Business Development, Small Business, Portfolio Management, Account Management, Key Account Management, High Net Worth Individuals, Business Networking