Raymond Weale's Email & Phone Number

💼 Past Experience

In 2003, I was hired by Infosys to work in the organization's Customer & Service Department. I was responsible for developing and delivering Infosys' customer services strategy andIOR (integrated orange repository) 24/7 access to customer data. I also developed Infosys' global e-commerce website and ignited the company's online presence.In 2007, I was hired by Nestlé to work in the organization's e-commerce and digital innovation departments. I was responsible for developing and delivering Nestlé's e-commerce strategy, global e-commerce site design, and digital presence optimization.In 2014, I was hired by Etihad Airways to work in the organization's Global Loyalty Solutions CTO position. I was responsible for driving the seamless migration from legacy loyalty infrastructure and applications to a hybrid cloud architecture of AWS (Amazon Web Services) cloud, private cloud and Adobe marketing cloud covering campaign management, customer care and engagement.

🎓 Education

Raymond Weale studied at London Business School from 2002-2004. During his time at London Business School, he completed the Nestlé Leadership Development Program. This program focuses on developing leadership skills and promoting successful business practices. He was honored with the prestigious distinction of being a named winner of the program in 2004.

💡 Technical & Interpersonal Skills

Raymond Weale has a total of 10 years of experience as a Senior Manager in the technology industry. Weale's most recent position was as the Head of Information Technology & Innovation at Nestlé Corporate, where he investigated and evaluated trends into future digital technologies and emerging social media solutions that would advance Nestlé's business functions, capabilities, consumer health and wellness. Weale also defined the digital strategy and a clear solutions roadmap that aligned with the overarching corporate objectives. Weale also build and managed relationships with technology vendors and start-ups in the digital and social media space.Through his work experiences, Weale has developed several innovative technologies and products that have helped Nestlé achieve its business objectives. He notably leadership of one of the first internal digital transformation programs that completely reshaped the digital customer experience through social listening and real-time sentiment analysis. Additionally, Weale led the transition to mobile application development for new business applications and successfully merged user-centric design with Agile development techniques. In his role as Head of eBusiness | Information Technology Director, Enterprise Architecture at Nestlé, Weale championed the transformation of the customer experience and functional capabilities of the loyalty systems supporting 20 million employees across 8 international airlines.