I am a dynamic and accomplished Human Resources executive who prides herself on connecting employees to the business strategy to drive results, while building high performing, engaged teams. I have a proven and repeatable track record as a business leader at global Fortune 500 public companies across consumer products, retail, supply chain and technology.
As a strategic leader with deep experience across the broad spectrum of Human Resources, including talent management, organizational development, succession planning, compensation, coaching, and diversity & inclusion, I’m drawn to environments that are at the cusp of growth and transformation and value the role a Human Resource team can support and drive success through its people and culture.
These fundamentals of leading in a public company environment have taught me the importance of partnership and linking various facets of organizations together to amplify results. I excel at diagnosing problems, prescribing actions, and driving outcomes to add value to the business and its employees. Finding the “and” between raising performance AND elevating engagement is what motivates me as a business partner and member of a leadership team.
Specialties: talent management, innovation, mergers & acquisitions, culture transformation, board leadership, strategic planning, executive coaching, recruiting, performance management, employee retention, leadership development, succession and workforce planning, total rewards, organizational design and change, legal compliance, employee relations, diversity and inclusion, policy development and employee communications
Chief Human Resources Officer @ Head of HR for Outerwall, the $2.2B public company behind Coinstar, Redbox and ecoATM. Lead a function of 55 people to support 3,000 employees in 4 countries, responsible for HR, payroll, CSR and internal communications. Report to the CEO as part of the executive leadership team during a time of significant company transformation. From 2010 to Present (5 years) VP Human Resources @ Senior global HR leader for worldwide Expedia brand, Corporate Services, Asia Pacific and Canada businesses. Managed international team members. From 2009 to 2010 (1 year) VP Human Resources @ Senior HR business leader for senior executive leadership team at Starbucks’ worldwide headquarters. HR partner and Talent Management support for all global Marketing, Consumer Products, and Business Development functions including international partners. Managed team of 25. From 2007 to 2009 (2 years) VP Human Resources @ Held progressive roles of accountability and authority across the country, culminating in the Head of Human Resources for largest U.S. business with $1.6B in revenue, 5,800 employees, 9 manufacturing plants and 63 warehouses in 13 states. Directly led a team of 35 people From 1996 to 2007 (11 years) HR @ From 1994 to 1996 (2 years)
Master, Industrial Relations @ University of OregonBS, Business, Marketing/Management @ University of Oregon - Charles H. Lundquist College of Business Raquel Karls is skilled in: Talent Management, Succession Planning, Onboarding, Leadership, Human Resources, Strategic Planning, Coaching, Employee Benefits, Performance Management, Employee Engagement