Member, Technical Staff @ Silicon Graphics From 1993 to 1996 (3 years) VP of Software Engineering @ EdCast Responsible for Edcast engineering globally for development, QA and DevOps teams (~100 members). Edcast LxP (Learning Experience Platform) is a multi-tenant SaaS solution hosted on AWS and GCP supporting over a million users and many tenants. We use an...
Member, Technical Staff @ Silicon Graphics From 1993 to 1996 (3 years) VP of Software Engineering @ EdCast Responsible for Edcast engineering globally for development, QA and DevOps teams (~100 members). Edcast LxP (Learning Experience Platform) is a multi-tenant SaaS solution hosted on AWS and GCP supporting over a million users and many tenants. We use an agile-based SDLC, doing roles every 3 weeks to update the platform features. We leverage Terraform scripts with Docker/Kubernetes for pure cloud-based software infrastructure and deployment. As part of the executive leadership team, I lead the company’s Demand-to-Production stream (engineering + product) to shorten the sales cycle, get customers onboard faster and then increase usage and adoption for customer success! Champion ideas and initiatives with customers to contribute and align to the product roadmap.Partner with the various cross-functional teams (ie product management, UX, customer success and support) to develop and deliver on roadmaps. Work closely with customer success to improve outcomes. Mountain View CADirector of Enterprise (Corporate Services, Architecture and R&D Labs) @ E*TRADE Directed revamping of technologies for the stockplan trading site, developed core central frameworks for the technology stacks and led innovation for cloud-hosting and chatbots. - Oversaw domestic, Indian and East European offshore engineering teams. - Shipped multiple major and many minor customer releases. Gathered clear requirements, forecasting capacity, hiring, and relentless focus on execution to deliver on customer commitments. - Delivered a fully responsive site supporting 1+ million users with several thousand transactions per hour, in 17 translated languages (including Right-to-Left Hebrew), with WAVI compliance and mobile web view support, all via a single code base. - Defined, sourced, negotiated, managed and participated in technology, DevOps, Security and Datacenter infrastructure installations. Managed relationships with meya.ai, Google’s DialogFlow, SDL and GitHub. Process definition with Atlassian bitbucket, and blue-green deployments. - Increased operational efficiency by significantly reducing the time for triaging of customer issues from days to literally minutes. All logs are streamed via FileBeat to Kafka and indexed in Elasticsearch. Developed chrome debugger and Zipkin web UI to provide live dashboards to visualize microservices in operation real-time. - Led the evaluation of E*TRADE technology stack deployment to on-prem cloud model using Docker and Kubernetes with fully functional features and operational parity to our internal datacenter deployment. - Led the innovations labs initiative to deliver chatbots to our customers. - Managed the corporate translation budget. From August 2015 to March 2018 (2 years 8 months) Menlo Park, CASr. Director of Engineering @ Oracle Led the transformation of a centralized team to develop the platform for publishing to Oracle’s largest web asset http://docs.oracle.com. - Led a centralized team of 50 engineers, QA, program management and designers to manage product releases on docs.oracle.com with two Directors and two Senior Managers reporting to me. Oversaw domestic, Indian and Mexican offshore engineering teams. - Engaged with a large stakeholder community to deliver a unified help center with a consistent information experience for all Oracle products. Led Agile delivery of all issues tracked daily. - Deployed Elasticsearch across the entire site, enabled SEO tuning by each product teams. - Drove IT engagement for many hundreds of million hits/month and multi-terabit of traffic via cluster setup, failover, and storage infrastructure setup. From May 2014 to July 2015 (1 year 3 months) Redwood Shores, CASr. Director of Engineering (Corporate R&D) @ Juniper Networks Developed and executed a persuasive business case for providing an innovative solution to Juniper’s longest standing challenge, the company’s ability to reliably communicate the product roadmap to customers, partners and field representatives. - Established and grew an engineering and training team to 50 employees with a Director and 2 Senior Managers reporting to me. Oversaw domestic and India offshore teams. - Educated senior executives, gained enthusiastic support and stakeholder buy-in on the development of Pathfinder, a centralized resource for product feature information, competitive intelligence, product roadmaps, deployability, the recommendation to sales and access to technical documentation and bug information. It is in active use by 2000+ Sales team members and our customers. - Spearheaded the development and maintenance of business dashboards for the Corporate R&D business unit. - Successfully developed a multi-year corporate content vision, with an xml-based modular documentation strategy and rich web applications to create a remarkable user experience. - Evaluated and made a build-or-buy decision for corporate infrastructure. Managed vendor relationships for the P1 infrastructure with 24x7 support. - Streamlined OEM-branding and localization efforts for all products. - Owned the Global Engineering Training function and curriculum for Juniper employees. - Maintained responsibility for the Tech Pubs and Training groups, documenting all changes, upgrades, and releases From January 2005 to May 2014 (9 years 5 months) Sunnyvale, CAOwner @ Mesh Software, Inc. Software solutions consulting in the Financial as well as the Publishing industry. Here are some exampes.- Architected the paypal.com website with structured xml- Chief architect for Cisco first sgml solution for maintaining Product Catalog- Manager at enStage to deliver a credit-card processing system- Manager at ECTone to define an e-Commerce gateway From January 1997 to June 2007 (10 years 6 months)
Member, Technical Staff
1993 to 1996
VP of Software Engineering
Mountain View CA
Director of Enterprise (Corporate Services, Architecture and R&D Labs)
August 2015 to March 2018
Menlo Park, CA
Sr. Director of Engineering
May 2014 to July 2015
Redwood Shores, CA
Sr. Director of Engineering (Corporate R&D)
January 2005 to May 2014
Mesh Software, Inc.
January 1997 to June 2007
What company does Rajal Shah work for?
Rajal Shah works for Silicon Graphics
What is Rajal Shah's role at Silicon Graphics?
Rajal Shah is Member, Technical Staff
What industry does Rajal Shah work in?
Rajal Shah works in the Computer Software industry.
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