Rachel Phethean's Email Addresses & Phone Numbers

Theater Tech Assistant; PAC (Performing Arts Center) @ Glendale Community College Assist in all aspects of theatre production including construction of scenery, setting up seating, equipment and stage sets, loading and unloading equipment from trucks, and installing lighting equipment. Flexible work schedule to meet the needs of each performance. Incumbents ability to lift heavy equipment.Assists in the...

Theater Tech Assistant; PAC (Performing Arts Center) @ Glendale Community College Assist in all aspects of theatre production including construction of scenery, setting up seating, equipment and stage sets, loading and unloading equipment from trucks, and installing lighting equipment. Flexible work schedule to meet the needs of each performance. Incumbents ability to lift heavy equipment.Assists in the construction and dismantling of stage sets using power and hand tools; move scenery on and off stage. Set up and position seating, musical equipment, stands, microphones, backdrops and projection screens. Install lighting equipment by following directions on lighting plot. Run lighting and sound boards for small events and routinely run spot light. Makes adjustments at rehearsal such as re-aiming lights and adding or re-positioning microphones. Load and unload equipment and props from trucks.Teach students to build scenery with the use of hand and power tools; assigns work and monitor quality of work of students. Maintain tools and equipment in good working order by making minor repairs. Inventory and recommend purchasing of supplies and equipment.Sweep and mop floors. Knowledge, Skills, & Abilities in the usage of hand tools and power tools. Ability to effectively communicate and manage others.Theatrical/stage or costume production and maintenance experience, training, and education. From August 2019 to December 2019 (5 months) Phoenix, Arizona AreaCorporate Procurement Coordinator @ Swift Transportation • Identified, developed and evaluated marketing strategies based on knowledge of company objectives and market trends. • Worked with marketing and communications teams on standardization, design, and production of marketing materials. • Analyzed performance of marketing programs to identify the best opportunities. Managed new product and content releases.• Developed innovative product solutions grounded in customer needs. Managed all company customer engagement campaigns.• Collaborated with marketing CO to promote goods and services. Worked effectively in a cross-functional, fast paced environment. • Created strategies to promote advertising and motivate negotiations. Created comprehensive product lists and service offerings.• Led concept development and organized operations resources. Evaluated return-on-investment and profit-loss projections. • Completed analysis by assessing strengths and weaknesses of competitors. Produced engaging online marketing campaigns.• Improved brand awareness through SEO optimization and attractive web design. From July 2014 to August 2016 (2 years 2 months) Phoenix, Arizona AreaEvent Director VP @ Society for Creative Anachronism, Inc. • Developed department's incentive performance plan which motivated staff and resulted in 23% increase productivity. • Updated standardized employee training and led to increases in customer satisfaction by 12%. Designed promotional materials. • Achieved successes in cost control, revenue generation and marketing effectiveness. Forecasted needs and adjusted plans.• Executed integrated advertising campaign across multiple media channels. Executed quality assurance programs.• Analyzed program data to assist in strategic decision-making. Prepared standard operating procedures. • Surpassed revenue goals in four consecutive quarters. Coordinated and directed project meetings. Maximized client satisfaction.• Design and implement efforts to publicize events and promote sponsorships • Responsible for managing special events requiring the highest level of customer service and event expertise• Developed significant relationships with support group• Overseen the planning, implementation, and logistics of the events• Trained, placed, managed, and evaluated volunteers• Managed the mutual responsibilities and expectations of both volunteers and staff• Developed reports and other documents• Schedules and participates in events - together with team members• Researches events and evaluates past success to create detailed project plans each year as input for the teams' strategies• Updates regularly all reports/documentation for tracking and assessment purposes• Participates in event related meetings or inquiries as needed• Direct team on specific functional needs related to event bids, facilities, volunteers (i.e.: volunteer process clarification/changes/improvements, training, and communication). • Assists with financial data requests from business/Talent Acquisition Team as needed. From February 2000 to March 2016 (16 years 2 months) Penal CountyCoordinator for Operations and Maintenance @ Arizona Public Service (APS) • Participate in and perform management level support services and functions. • New employee Training: benefits, Per Diem, and payroll. Support managers with requisitions, budget monitoring, and meetings. • Manages schedule and work assignments for work crews; oversees department operations in the absence of a manager; training.• Job planning and support service functions including budget, orientation, and management. • Administers certification of apprentices and enters the certification onto the company website. • Manage budget, equipment, and supply chain purchases, functions to comply with OSHA; arrange travel. • Interact with CO’s, administrators, Linemen, Trouble-men, apprentices, external organizations, vendors, and the general public.• Submit job details including bid information into Maximo based on APS Spec Code books and As-Built drawings• Train and instruct employees in job duties and company policies or arrange for training to be provided.• Review reports about production, payroll, and shipping to monitor work activities / evaluate performance.• Brochure design and event photography• Schedule maintenance and repair work.• Plan layout of stockrooms, warehouses, or other storage areas / considering turnover, size, weight, and related factors about items.• Special Event and Holiday Event Planning for two buildings 500+ employees From September 2006 to August 2012 (6 years) Phoenix, Arizona AreaCoordinator for Power Outages @ Diversified Support Services - APS Contractor • Prepare invoices, reports, memos, letters, and financial statements, other documents, using word processing, spreadsheet, database, or presentation software.• Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors.• Greet visitors and determine whether they should be given access to specific individuals.• Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.• Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings.• Supervise and train other clerical staff and arrange for employee training by scheduling training or organizing training material.• Meet with individuals, special interest groups and others on behalf of executives, committees and boards of directors.• Review operating practices, procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, expenditures.• Submit department vehicles for monthly preventative maintenance as well as any emissions test that may be required.• Create and distribute in the field, customer power outage notifications From November 2005 to September 2006 (11 months) Pharmacy Technician @ Express Scripts Mail Order Pharmacy • Receive written prescription or refill requests and verify that information is complete and accurate.• Answer telephones, responding to questions or requests.• Clean, and help maintain equipment and work areas, and sterilize glassware according to prescribed methods.• Assist customers by answering simple questions, locating items or referring them to the pharmacist for medication information.• Prepare and process medical insurance claim forms and records.• Establish and maintain patient profiles, including lists of medications taken by individual patients.• Maintain and utilize training material• Maintain and Back up the Section Leader on all departmental reports• Attend and maintain up to date information on all new policy, procedures, tools, equipment, etc... and pass on meeting, training, and seminar information to the rest of the department. From 2003 to 2005 (2 years) Phoenix, Arizona AreaMedical Records Technician @ Arizona Medical Imaging • Transition into electronic medical record (EMR).• Vital Records Control / Meditech / Avatar – training / administrative rights• 3M coding• Quality Management• Chart Auditing• New hire Orientation Facilitator• Release of Information (ROI) – proficient in procedures associated with sensitive patient information• Health Insurance Privacy And Portability Act (HIPAA) – proficient in safeguarding sensitive information.• The Joint Commission (TJC) – proficient in the requirements of TJC for accreditation• Excellence in working with Microsoft Office: Word, Excel, Access - adaptable to new technology and updates.• Excellence in leadership, communication, and organizational skills with the ability to seamlessly multi-task long and short-term priorities in order to gain desired results while maintaining dutiful respect for compliance in all regulated environments From 2000 to 2003 (3 years) Mesa, ArizonaConstruction Material Coordinator @ Contractors’ Warehouse • Supervise in the Shipping / Receiving of materials, Schedule Deliveries Warehouse / Field• Manage / Train Contractors / Volunteers, assign schedules• Manage all delays and ensure compliance to all material requests• Prepare required reports for all cost accounts and procurement to ensure compliance to all account payable requirements• Prepare required documents and drawings and maintain all files for material delivery sites and prepare efficient work schedule• Maintain all information for status of materials on weekly basis• Forklift Certified – Propane / Electric / Gas, Off-Road, Boom, Rail Car From 1997 to 2000 (3 years) La Habra, CaliforniaInstructor: Lifeguard, Rifle, Handicraft, Maintenance, Volunteer Fire Crew @ Boy Scouts of America (BSA) Lost Valley Scout Reservation (LVSR) • Conducting art and craft classes for ages 8 - 18. • Optimization of resources provided by BSA. • Merit badge Certified • Improving and broadening imagination of young minds. • NRA Firearms Instructor • CPR Certifies Lifeguard Instructor• Live on site / patrol property, seasonal and year- round maintenance• Health / Safety / Security. Organize or Supervises employees and volunteers • Volunteer Fire Fighter for BSA Forestry Fire Crew• Bookkeeping of petty cash• Reconciliation of camp reports, deposits, purchase orders and retaining business records. • Assist in operating and capital expenditures• Budgets, Bids and Construction Improvements From 1993 to 2000 (7 years) Warner Springs, CaliforniaAssistant Manager @ Edwards Cinemas • Interim Manager • Monitor employees to ensure compliance with applicable regulations• Satisfaction of participants, and resolution of any problems that arise.• Confer with staff to coordinate work details.• Inspect facilities to ensure that they conform to customer requirements.• Coordinate services for movie openings, such as facilities, signage, displays, special needs, event security.• Consult with customers to determine objectives and requirements for events such as meetings, conferences, and conventions.• Monitor budgets, review administrative procedures, progress.• Review bills for accuracy, and approve payment.• Evaluate and select providers of services according to requirements.• Arrange the availability of audio-visual equipment, transportation, displays, and other needs.• Plan and develop programs, agendas, budgets, and services according to customer requirements.• Maintain records of event aspects, including financial details.• Conduct post-event evaluations to determine how future events could be improved.• Hire, train, and supervise support staff required for events.• Read trade publications, attend seminars, and consult with other meeting professionals to keep abreast of meeting management standards and trends.• Direct administrative details such as financial operations, dissemination of promotional materials, and responses to inquiries.• Design and implement efforts to publicize events and promote sponsorships. From 1993 to 1996 (3 years) Brea, CaliforniaPersonal Assistant EMT Lab @ Glendale Community College • Traveled with the manager and attend meetings. Created reports using Microsoft Excel spreadsheets. • Maintained inventory and maintenance schedules. Created presentations using Microsoft PowerPoint. • Negotiated contracts and handled bill payments. Updated product on websites and compiled information for meetings. • Organized and prepared lab before high net worth clients’ arrival. Ran errands, including detailing the company car. • Devised and maintained office systems to deal with paper flow efficiently. Conducted extensive online and phone research. • Coordinated overnight travel arrangements and accommodations. Handled all aspects of vehicle maintenance. • Researched options for the best pricing on hotels, flights, and home furnishings. Attended and ran business meetings.• Organized professional calendar. Organized work projects including company parties, fundraisers, and morale boosters. From August 2016 to July 2019 (3 years) Glendale, Arizona