Pranesha Bunsee's Email Addresses & Phone Numbers

📖 Summary

My present: Currently focusing on open source web development and seeking projects in any of volunteer, freelance, contract or full-time capacity. My core web development competencies are javascript/jQuery and Ruby on Rails. My previous experience: I am a business process specialist with 21 years of solution delivery experience, with the past 10 years successfully occupied at TIBCO Software Inc. I have fulfilled many roles across various projects, from sole implementer on smaller projects to team lead & architect on global projects. I work on full software life cycle from requirements gathering through to implementation & testing inclusive of performing knowledge transfer to customer technical resources and mentoring team members throughout the project life cycle. I have very strong process analysis & process modeling skills, in-depth TIBCO iProcess knowledge and experience using TIBCO ActiveMatrix BPM technology, which exposes processes as services (PaaS). Worked in many market sectors including: Pharmaceuticals, Healthcare, Market Research, Financial (banking and insurance) sectors with majority of projects in Financial sector. Solid UNIX and database skills. Solid scientific education and logical thinker. Specialties: Business Process Management (BPM), Web DevelopmentBusiness Process Consultant from TIBCO Software Inc. @ Did the process development in ActiveMatrix BPM for a pre-sales cycle. Installed the following TIBCO products and produced installation documents specific to the customer environment: - ActiveMatrix BPM - Spotfire - Enterprise Message Service (EMS) - BusinessWorks (BW) From April 2014 to April 2014 (1 month) Greater Philadelphia AreaBusiness Process Consultant from TIBCO Software Inc. @ Assisted team lead to do several proof of concepts using ActiveMatrix BPM. Used the ActiveMatrix BPM API to trigger outgoing events from process A to process B and to listen for incoming events from process B & then move process A onto the next step. The objective was to make a long-lived process suspend processing and interact with other PaaS (process as a service) asynchronously. From February 2014 to March 2014 (2 months) BPM Consultant from TIBCO Software Inc. @ Short-term assignment to resolve some urgent implementation challenges. Customer was switching from using iProcess development IDE to Business Studio IDE. Assisted with various Business Studio implementation questions with iProcess Engine as the target deployment environment. Resolved the 2 key issues on the first day onsite. Used the remaining time of the 3 week engagement to do knowledge transfer to customer technical resources on BPMN usage and process design patterns. Successfully resolved all customer questions well ahead of scheduled end date. From December 2013 to December 2013 (1 month) Developer / Solution Designer from TIBCO Software Inc. @ Implemented a mortgage document intake business process within 75 calendar days (phase 1 delivery cycle). Assisted with implementation of phase 2 for French localization. Investigated process orchestration for the BMO use case in ActiveMatrix BPM product. Produced a fully functional proof-of-concept. From February 2013 to November 2013 (10 months) Business Process Management Architect from TIBCO Software Inc. @ Worked with development teams in India primarily and Singapore. Liaised with customer and QA team at Citibank Brazil. Worked with the head of the BPM CoE using TIBCO ActiveMatrix BPM to implement the Commercial Customer Relationship Opening process for Citibank Brazil. Defined exception handling framework, best practices for Business Studio development, design patterns & naming conventions. Assisted with requirements analysis close-off for the account opening process & designed the integration of ActiveMatrix BPM & BusinessWorks with FileNet and iText PDF generator. Worked on another project concurrently focusing on replacement of an in-house bespoke database-driven workflow system. Performed installation of latest version of TIBCO ActiveMatrix BPM in DEV environment. Working with development teams in Singapore and India for implementation delivery. Achievement: TIBCO Software Inc. awarded me with the "Consultant of the year for Americas region" recognition. From October 2011 to October 2012 (1 year 1 month) Team Lead / Business Process Consultant from TIBCO Software Inc. @ Team members were located in Germany, UK, India and US. Worked with a team from Infosys located in all of above places to get the workflow separations and environment upgrades done. Based on the success of the previous separation of workflows along with case data for one of the business teams at Deutsche Bank, a project was initiated to complete similar initiatives for all other business teams sharing the iProcess hosting infrastructure. Separated out the remaining application teams collateral from the shared US iProcess node in DEV, INT, UAT and PROD. Provided guidance for improving the hosting infrastructure, cleaning up old environments and creating new environments to host iProcess, BusinessWorks (BW) and Enterprise Message Service (EMS) product sets. Performed environment upgrades for BusinessWorks, EMS, iProcess Engine, iProcess Server Objects, iProcess Workspace Browser. From November 2010 to March 2012 (1 year 5 months) Business Process Consultant from TIBCO Software Inc. @ Assisted in a pre-sales cycle at a cards processing network, TSYS. Performed business process requirements analysis for the Call Center and extended that to include other channels. From May 2011 to July 2011 (3 months) Business Process Consultant from TIBCO Software Inc. @ Worked with teams from Germany, UK, India and US. Separated out workflows from a shared iProcess node into separate nodes for one application team. Moved their collateral from US environment to UK environment, along with case data. Properly tested rollback/backout planning was documented and tested in development and integration environments. The completion of this work was critical and a very successful initiative for the customer. It resulted in an immediate ease off on the capacity & system availability problems the customer was facing with the hosting infrastructure. Challenges faced: The case data migration is not supported out-of-the-box in the iProcess Engine product. A custom methodology / instruction set was crafted by one of the global architects at TIBCO. I used that basic methodology and enhanced it to address all gaps in the instruction set. The methodology was tested extensively and perfected. Tools used: TIBCO iProcess Engine, TIBCO ActiveMatrix BPM, TIBCO BusinessWorks, TIBCO Enterprise Message Service (EMS) Solaris, RHEL 5.x, ORACLE 10g and 11g, SQL Server 2008 From August 2010 to October 2010 (3 months) Business Process Consultant from TIBCO Software Inc. @ On-site to assist customer with upgrade of iProcess Engine and related components from v10.x to v11.x in PROD environment. Related components were: - TIBCO iProcess Client and ActionProcessor - TIBCO Enterprise Message Service (EMS) - TIBCO BusinessWorks (BW) From April 2010 to May 2010 (2 months) Business Process Consultant from TIBCO Software Inc. @ Reviewed an account opening process implemented in TIBCO iProcess. Resolved performance issues and made several other process design recommendations. From November 2009 to December 2009 (2 months) Business Process Consultant from TIBCO Software Inc. @ Upgraded iProcess Engine and related components from v10.x to v11.x in DEV and INT environments. Related components were: - TIBCO iProcess Client and ActionProcessor - TIBCO Enterprise Message Service (EMS) - TIBCO BusinessWorks (BW) From October 2009 to December 2009 (3 months) Business Process Consultant from TIBCO Software Inc. @ Assisted the BPM CoE with specific questions about BPM hardware sizing, architecture, best practices and I did a code review of the BPM implementations. From August 2009 to September 2009 (2 months) Business Process Consultant from TIBCO Software Inc. @ As part of a conversion from Vitria workflow to TIBCO iProcess Engine, reviewed the Vitria processes to understand the existing workflow implementation and modeled the logical business process definitions in TIBCO iProcess Engine. From April 2009 to May 2009 (2 months) Business Process Architect / BPM Team Lead from TIBCO Software Inc. @ Worked with a team from Perficient for use case analyses. Worked with the SOA Architect from TIBCO to analyse and plan overall solution implementation. Performed high-level analysis & prioritization of customer processes. Created the process orchestration strategy. Worked with one other team member from TIBCO Software to do proof of concept using TIBCO orchestration and process tools. Assisted customer with capacity planning for iProcess infrastructure, with creating the product set compatibility matrix & environment configuration planning. Technologies used: iProcess Engine on RHEL 5.0 with Oracle 10g, iProcess Conductor on RHEL 5.0 with Oracle 10g, iProcess Analytics on RHEL 5.0 with Oracle 10g. From March 2008 to February 2009 (1 year) Technical Consultant from TIBCO Software Inc. @ Assisted with iProcess implementation. Technologies used: iProcess Engine on Redhat Linux ES with Oracle 10g From September 2007 to December 2007 (4 months) Business Process Consultant from TIBCO Software (South Africa) @ Assisted with large-scale implementation of workflow and integrations to line of business systems. My technical focus was on process design and architecting the BPM layer and its interactions with the EAI layer. In addition, we worked closely with the SAP team, legacy system replacement teams and technical representatives from the customer to obtain and contribute technical information that assisted with architecting the solution. Tools used: Enterprise Architect, TIBCO iProcess Decisions, TIBCO iProcess Conductor, TIBCO iProcess Browser Client, TIBCO iProcess Engine, TIBCO iProcess Modeller, TIBCO Business Studio, TIBCO General Interface Builder From June 2006 to August 2007 (1 year 3 months) Pretoria Area, South AfricaBusiness Process Consultant from TIBCO Software (South Africa) @ Provided architectural and implementation guidance to resources from TIBCO partners to implement a solution to enhance interaction of the Department of Foreign Affairs with their customers (diplomats and consular officers). The solution comprised several processes that allow the customers to request services (like, registration of extension of diplomats term of service in South Africa, registration of new diplomat & family members, registration & de-registration of diplomat vehicles, etc.) offered by the government department via their website. From January 2005 to May 2006 (1 year 5 months) Pretoria Area, South AfricaSenior Consultant from TIBCO Software (South Africa) @ Performed quality assurance of several credit processes developed using TIBCO iProcess Modeller by a TIBCO partner resources. From October 2004 to December 2004 (3 months) Johannesburg Area, South AfricaBusiness Process Consultant from TIBCO Software (South Africa) @ Reviewed the customers disaster recovery environment for iProcess Engine. Tested the existing failover environment. Recommended design for failover and created an inventory of components required. From June 2004 to September 2004 (4 months) Johannesburg Area, South AfricaBusiness Process Consultant from Staffware (South Africa) @ Delivered a solution to streamline customer relationship managers’ interactions with business services teams across several regional offices. The system was accessed by several geographically dispersed regional offices. Demonstrated TIBCO iProcess Analytics using customer’s dataset. From January 2004 to May 2004 (5 months) Johannesburg Area, South AfricaBusiness Process Consultant from Staffware (South Africa) @ Performed proof-of-capability for integration from TIBCO iProcess to Genifax (fax server software). Demonstrated that TIBCO iProcess can trigger outgoing faxes in Genifax, performed related exception handling and assessed scalability of the solution. From December 2003 to December 2003 (1 month) Johannesburg Area, South AfricaBusiness Process Consultant from Staffware (South Africa) @ Delivered several processes for sick pay claims handling mapped in TIBCO iProcess. Processes spanned: Short-term disability, Long-term disability, Sick Pay, Underwriting of the above processes. From January 2003 to November 2003 (11 months) Johannesburg Area, South AfricaBusiness Process Consultant from Staffware (South Africa) @ Delivered a customer complaints process for the insurance department. From November 2002 to December 2002 (2 months) Johannesburg Area, South AfricaBusiness Process Consultant from Staffware (South Africa) @ Assisted customer resources to develop several processes tied to services offered to bank card holders. Processes were developed to handle lost and stolen cards, merchant interactions in terms of transaction verification and customer requests such as limit increases, overdrafts, etc. Assisted customer with iProcess API to integrate processes with the core banking system. The solution was also deployed at a bank in Switzerland. Technologies used were TIBCO iProcess Engine, TIBCO iProcess API & web client, SQL Server database. From July 2002 to October 2002 (4 months) Johannesburg Area, South AfricaConsultant from ScanComp CC @ Government / Parastatal / Utilities Performed the following duties: • Maintained a laboratory information management system and implemented enhancements. • Maintained handheld loggers and interface software between the handheld loggers and the laboratory information management system. • Maintained a meter management system and implemented enhancements. • Deployed handheld loggers for meter reading and provided training to meter readers on the use of the loggers. • Implemented Y2K compliance for the above-mentioned systems. • Provided telephonic support for the above-mentioned systems. • Performed data migration from the meter management system to a new billing system. • Wrote and deployed software to migrate data from the laboratory information management system to the LabVantage off-the-shelf laboratory system. • Assisted in configuring the LabVantage off-the-shelf software to provide the user interface for capturing lab results. Technologies used: ORACLE Forms, SQL, PL/SQL, Pro*C, SQL Report*Writer, SQR, UNIX command line, ORACLE database, VBA within Excel, Reflections Terminal Emulator Scripting, MSDOS batch scripting, PSION and RADIX handheld loggers, SQL*Loader, Crystal Reports 8.0, Sybase Infomaker. From January 1997 to December 2001 (5 years) Pietermaritzburg Area, South AfricaJunior Programmer from APPDEV CC @ Performed the following duties: • Maintained a laboratory information management system and implemented enhancements. • Maintained handheld loggers and interface software between the handheld loggers and the laboratory information management system. • Maintained a meter management system and implemented enhancements. • Provided telephonic support for the above-mentioned systems. Technologies used: ORACLE Forms, SQL, PL/SQL, Pro*C, SQL Report*Writer, SQR, UNIX shell scripting, ORACLE database, VBA within Excel, Reflections Terminal Emulator Scripting, MSDOS batch scripting, PSION handheld loggers, SQL*Loader, Crystal Reports 8.0. From March 1994 to December 1996 (2 years 10 months) Pietermaritzburg Area, South AfricaJunior Programmer from APPDEV CC @ Maintained COBOL software for a vehicle canopy manufacturing company. From December 1994 to December 1994 (1 month) Durban Area, South AfricaJunior Programmer from APPDEV CC @ Maintained a COBOL system and implemented minor change requests. From November 1994 to December 1994 (2 months) Durban Area, South AfricaJunior Programmer from APPDEV CC @ Worked with QData Consulting Services. Developed software to enable reporting on student composition and course offerings for Natal University. Technologies used: ORACLE Forms 3.1, ORACLE Reports, Sybase Infomaker. From June 1994 to November 1994 (6 months) Durban Area, South AfricaWeb Development Intensive @ NYCDA From 2015 to 2015 Bachelor of Science (Honours), Computer Science @ University of Natal From 1999 to 2000 Bachelor of Science, Computer Science and Statistics @ University of Natal From 1991 to 1997 Northbury Park Secondary Pranesha Bunsee is skilled in: EAI, Business Process Design, TIBCO iProcess, TIBCO, BPMN, Business Analysis, Process Analysis, Solution Architecture, SOA, Oracle, Requirements Analysis, TIBCO ActiveMatrix BPM, TIBCO iProcess Suite, Integration, Business Process Management