Pierre-Frederic Jaffre's Email Addresses & Phone Numbers

📖 Summary

Global Services - Sales, Operations & Planning Cloud Computing - Enterprise Software Lead strategic programs enabling international teams adopt new business models in the cloud. Decisive in negotiating and closing large multi-million-dollar services deals, managing customer relations and proposing innovative solutions. Winner of the 2015 startup weekend Euro-Seattle.Strategic programs & Transformation, EMEA Services @ This position focuses on directing strategic programs and transformation projects across six regions in EMEA (multi-billion$, 8,000 employees in over 60 countries): 1. envision, design and cascade programs around the cloud transformation 2. develop new business models (e.g. interlocks), optimize sales operations 3. accelerate services adoption and usage, drive exceptional lifecycle experiences, as well as position Microsoft Services as the market maker for cloud-ready customers and partners #cloud #businessproductivity #mobility #services From February 2015 to Present (11 months) London, United KingdomWinner of the Start Up Weekend 2015 EuroSeattle @ #Platform #Cloud Computing #Talent Mgmt From January 2015 to January 2015 (1 month) Head of Workforce Planning & Resource Mgmt @ This position focused on leading the Global Workforce planning and resource management for Microsoft Services - the largest division within Microsoft with more than 21,000 employees serving customers and partners across 191 countries: strategic consulting and expertise, cloud-services deployment and customer support services - 1. directed strategic planning decisions at executive level in a +2-digit growth environment 2. enabled major workforce efficiencies across global and regional structures 3. sourced hundreds of m$ of vendor customer-related engagements every year, through 1000+ MS partners 4. team lead and role owner (incl. accountabilities, readiness, career path, global events) 5. optimized prescriptive/forecasting solutions, global resourcing tools, headcount/people metrics Based @ Redmond, USA - US Permanent resident (Green card holder) From October 2010 to December 2014 (4 years 3 months) Senior resource manager @ This position within Microsoft Services France focused on leading business excellence, including forecasts accuracy, key delivery metrics and compliance. It included capacity planning, staffing, and partner sourcing, readiness for the organization. Top achievements: - Subsidiary of the year in 2009 - Led two six-sigma initiatives enabling a better IP reuse & optimizing is sales/delivery capabilities - Redesigned the sourcing business model to improve interactions with the entire partner ecosystem From October 2008 to December 2010 (2 years 3 months) Global Client Manager @ HP Enterprise Business (formerly called Technology Solutions Group or TSG) is the largest global business unit of HP, offers servers, storage, software and information technology services. The functions of global Client Manager for the Enterprise Services division included account growth and management, global P&L performance, team effectiveness and customer satisfaction. 1. Business dev for two large Global Corporate Accounts: Total (Oil & Gas) and PSA (Automotive) 2. Own the services account growth plan, align to customer priorities and needs. 3. Negotiate & deploy innovative managed services involving pay-per-use, employee transfers, offshore delivery and global call centers services. 4. Lead global implementation teams across Europe, Asia, Africa and South America. Top achievements: - signed and renewed >50m$ multi-year multi-national outsourcing deal. Grew the delivery scope from one country to 20+ countries and +80,000 users. - transformed services account profitability, from losing (m$) per year due to penalties, into a +m$ profitable account From 2003 to 2008 (5 years) Master's Degree, Business Management and Information Systems, MPhil @ The University of Manchester From 1999 to 2000 Master's Degree, Information Technology @ Institut national polytechnique de Toulouse From 1997 to 2000 Pierre-Frederic Jaffre is skilled in: Professional Services, Enterprise Software, Cloud Computing, Strategic Planning, Workforce Planning, Managed Services, Business Transformation, Enterprise Architecture, Partner Management, Global Account Development, Start-ups, Business Process Improvement