Chief Executive Officer @ From September 2015 to Present (4 months) Greater Detroit AreaChief Executive Officer @ Serve as CEO and member of company’s Board of Directors. Responsible for the growth and overall direction of the companies 3 divisions. From September 2014 to September 2015 (1 year 1 month) Greater Minneapolis-St. Paul AreaVice President & General Manager @ Responsible for business development and client delivery for Retail and Technology divisions. From August 2011 to September 2014 (3 years 2 months) Orlando, Florida AreaSenior Vice President, Global Contact Center Operations @ Led all global operations. Built one of the most successful medium-sized contact centers in the industry. From April 2008 to August 2011 (3 years 5 months) Senior Vice President, COO Latin American Operations @ Responsible for 8,000 employees in 7 countries. Helped manage ClientLogic’s multi-billion dollar acquisition of Sitel Corporation. From March 2006 to April 2008 (2 years 2 months) Senior Director @ Established the company's retail and cable support businesses and led a divisions through a decade of dramatic growth. From 1995 to 2006 (11 years) Operations Manager @ From February 1989 to August 1993 (4 years 7 months)
Peter Formisano is skilled in: Offshoring, Sales, Business Development, Contact Centers, Outsourcing, CRM, Call Centers, Vendor Management, Process Improvement, BPO, Leadership, Strategy, Management, Operations Management