Paul Reynolds

As the Chief Research Officer at Information Services Group (ISG), Paul Reynolds plays a pivotal role in shaping the future of data-driven insights within the outsourcing and technology advisory sectors. Since joining ISG in 2008, he has been instrumental in launching and expanding the company’s Research business, establishing a suite of innovative syndicated and custom research products that empower clients to navigate complex business challenges. His expertise in research methodologies and business analysis has enabled him to lead the global Momentum business, where he collaborates with over 60 of the world's leading outsourcing service providers.

Paul’s passion for leveraging data to drive better outcomes is evident in his commitment to thought leadership and advisor relations. He has developed strategic frameworks that enhance segmentation and targeting for service providers, ensuring they can effectively meet the evolving needs of their clients. His leadership skills are complemented by a deep understanding of survey design and data visualization, allowing him to distill complex information into actionable insights.

Recognized as a thought leader in the industry, Paul is dedicated to fostering a culture of innovation within his team, encouraging collaboration and the exploration of new ideas. His ability to synthesize research findings into compelling narratives not only informs decision-making but also positions ISG as a trusted advisor in the marketplace. With a strong track record of delivering impactful solutions, Paul Reynolds continues to drive ISG’s mission of helping clients achieve their business objectives through insightful research and analysis.