Senior Technology Executive (CTO/CIO) with over 20 years experience directing, developing, and executing innovative software, hardware, and web-based products/services for leading organizations including Google, Expedia, WebMD, Nordstrom.com, and Intel as well as several successful start-up companies. Recognized expertise in traditional software development functions, as well as emerging Internet technologies including Big Data, NoSQL, and computer privacy/security issues. Able to bring world-class strategic leadership to a company’s global technology operations and achieve highly challenging business and profitability objectives.
* Named CTO of the Year in the Retail Sector by InfoWorld, in addition to acknowledgement as one of the Top 25 Most Influential CTOs in the country by CTO Magazine.
* Led effort to re-architect and successfully launch a new version of the Expedia.com platform, the largest such project in the company's history.
* Directed successful full-scale redesign and launch of Nordstrom.com’s e-commerce site and B2B system, resulting in numerous awards and record sales revenues.
* Capable of building and overseeing leading-edge research and development functions, including off-shore development centers
* Extensive network of contacts within the high technology and VC communities, combined with experience leading mergers, acquisitions, strategic alliances, and capital formation initiatives.
* Superior communication skills including specific training in public speaking and media relations.
* Holder of seven technology patents and six additional patent applications.
Specialties: Technology strategy, management, budgeting, organizational design, product innovation, architecture, product development, turnaround situations
Co-Founder/Investor & CTO/CISO @ Founding member of innovative new startup focusing on building a SaaS solution for precisely determining the correct amount of sales/use tax due for any transaction in any state.
The Federal Tax Authority (Fed-Tax.net) has been certified by the Streamlined Sales and Use Tax Governing Board as one of six Certified Service Providers able to calculate and remit sales tax for all SSUTA states. From May 2009 to Present (6 years 8 months) Strategic CTO/Technology Consultant/Advisor @ Provide technology guidance to several nascent startups. CTO, board member, advisor, and consultant. Affiliated companies include:
* TailorWell – Provide strategic guidance in development of a new business concept and project plan. Developed high-level requirements for new platform, and build/buy/partner options [Executive technology consultant, 5/2011-6/2013]
* OnSale.com – Helped launch new group-buying website. Researched and selected location for new offshore development center [Executive technology consultant, 6/2011-8/2011]
* FlyMuch, Inc. – Assisted in fundraising and provide strategic technology guidance for new startup building a travel recommendation engine [Board member, 1/2011-3/2012]
* 3D Travel, Inc. – Helped launch 3DHawaii and 3DLasVegas travel portals that combine 3D Buildings on Google Earth and rich content in a travel portal with private label capabilities [Chief Product Officer, 4/2010-5/2011]
* WebRecord.com – Assisted parent company (Mylife.com) in technology platform architecture and launch of new B2B people search company that aggregates social profiles with publicly-available personal information [Strategic Technology Advisor, 5/2009-1/2011] From May 2009 to Present (6 years 8 months) Co-Founder & CTO @ Hotel Insider is a new global travel and leisure brand operating in the premium space. We will launch an innovative state-of-the-art online and mobile technology that will enable users to book flights and hotels in one seamless, intuitive experience. This will enable discerning travellers to quickly and easily find stunning hotels anywhere on earth that match their exact requirements. We will focus exclusively on the premium end of the market. From September 2012 to July 2015 (2 years 11 months) Greater New York City AreaAdvisor @ BetaAngels is a Super Angel investment platform formed and driven by highly experienced tech practitioners and investors mostly based in London, New York City, Stockholm and Tel Aviv. Our Team includes founders, executives and investors in globally successful technology companies such as Amazon, Ancestry.com, Expedia, eDreams (now Odigeo), Spotify, Siri and Waze.
We seek to invest and partner with compelling early- and growth-stage ventures led by stand-out teams that address large, fast-developing markets, and do so with superior technology and business models. From September 2013 to September 2014 (1 year 1 month) London, United KingdomDirector of Engineering @ Oversaw all Google infrastructure and web search infrastructure projects in Europe. Owned end-to-end availability and performance of the infrastructure underpinning most of Google's most visible services and properties. Gained invaluable international experience.
Hired by Google's VP of Engineering in Europe to manage the infrastructure and web search infrastructure teams in Zurich, which are responsible for several large scale, high availability global and regional initiatives. Recruited, hired, and led a team of approximately 85 very bright engineers from multiple countries. Provided hands-on leadership of projects including prioritization and scheduling, system architecture, and interface with potential and existing customers as well as global Focus Area Leads at Google headquarters. Responsible for technical project leadership, team motivation, and ensuring a great, 100% reliable experience for Google users around the globe while simultaneously enabling a rapid pace of innovation and change in these services. Projects included:
* Distributed job scheduling and configuration language (Borg)
* Tape backup for Google's largest web properties, including Gmail
* Global bandwidth management/enforcement
* Structured search, including Google Base
* Google Sitemaps
* Index selection for European regional index
* Indexing pipeline diagnostics
Named as European Focus Area Coordinator for all infrastructure and web search infrastructure projects EMEA-wide (present in five engineering offices). Led project transitions during defragmentation process. Kicked off and lead European security and privacy initiatives. From January 2008 to May 2009 (1 year 5 months) EVP Technology/CTO @ Executive Vice President of Technology, CTO, and corporate officer for Expedia, Inc, the world’s largest on-line travel agency (OLTA). In charge of all technology, software development, and IT operations for all Expedia properties, including Expedia.*, Hotels.com, Hotwire.com, NewTrade, et al.
Reporting directly to CEO, provided strategic leadership to 1000 engineering and IT employees in six locations globally. Developed company-wide technology vision, strategic roadmap, and goal alignment with the businesses. Responsibilities also included platform and IT strategy, architecture, and formation of a PMO. Corporate officer, served on corporate executive committee. Provided due diligence support for major acquisitions. Managed $220M technology budget. Chaired patent review committee. From May 2005 to September 2007 (2 years 5 months) Director, Advisory Services @ Led high-level strategic consulting engagements with Ciscos top worldwide accounts.
Provided leadership to newly formed team of senior professional service consultants providing strategic technology, business, and risk management services to largest Cisco accounts worldwide. Customers included Microsoft, Ford, Home Depot, Caterpillar, Deutsche Bank, and Union Bank of California.
Functioned as a team leader and technical subject matter expert in large, complex C level engagements. Provided thought leadership in business governance, business process re-engineering, extensible architectures, and IT infrastructure services including network, data center, security, and mobility. Developed professional services offerings portfolio, best practices, and intellectual capital. Drove revenues through business development, repeat business, and sales pull-through. Met revenue, utilization, and realization goals while maintaining 100% customer satisfaction and service delivery quality. From May 2004 to May 2005 (1 year 1 month) SVP/Chief Technology Officer @ Recruited at the executive level to create and implement a new technology strategy for the worlds largest consumer and physician health portals.
Reported to the CEO of the online division of WebMD, a $700MM publicly traded company, with responsibility for designing/architecting all core applications including a new content management system, CRM system, and data warehouse. Led all software development, data center, and operations support and maintenance. Provided leadership guidance for HIPAA security and privacy compliance. Quickly came up to speed on complex technology environment (Microsoft and UNIX) inherited from over 30 corporate acquisitions. Instituted production change management and quality processes and controls. Assessed technology engineering team in three locations, quickly made appropriate staffing changes, and reorganized technology team for increased efficiency. From February 2003 to May 2004 (1 year 4 months) EVP/Chief Technology and Information Officer @ Oversaw all technological development and execution of Nordstrom.com, the leading online retailer of quality fashion apparel.
Directed and administered all stages of technological development for two scalable and highly trafficked sites, from pre-conception to launch and ongoing updates. Designed, developed, and implemented award-winning re-launch of site, resulting in record $1MM in single-day sales, up from less than $1MM in sales per entire year. Developed EDI- and XML-based backend, automating inventory updates, orders, and shipment confirmations. Served as chief architect for new product development, including Inventory Management System. Provided production support, upgrades, and maintenance of all legacy systems at headquarters, call center, and fulfillment center. Systems include CRM, ERP, WMS, and custom systems on IBM AS/400, HP3000, Windows, and Unix platforms. From December 1999 to February 2002 (2 years 3 months) President/Chief Technology Officer @ Recruited to manage all corporate IS functions for this startup software firm developing secure Internet-based file collaboration products and services.
Conceptualized and implemented complete reorganization of primary product line, from packaged software applications to web-based ASP. Designed and developed secure, browser-based software. Authored business plans, reports, and patent applications. Purchased, installed, configured and tested all production hardware. Assembled and managed a qualified staff of 45. Managed human resources, payroll, and salary and performance reviews. Authored monthly board reports, and participated in business development and sales presentations with potential customers and partners. From July 1998 to December 1999 (1 year 6 months) VP of Research and Development @ Managed all research, new and existing product development, quality assurance, and technical support for J. River, Inc., a provider of secure Internet content distribution software.
Released two new versions of industry-leading terminal emulation package before playing instrumental role in expanding corporate vision to expand product offering. Served as lead architect on development of all new security products including Internet firewall application, network monitoring and troubleshooting utilities, and Music Exchange secure content distribution system (http://www.musicex.com). Provided system architecture, design, and programming for content distribution system. Hired and supervised developers, orchestrated relocation of office, and managed multi-million dollar budget. From January 1996 to July 1998 (2 years 7 months)
MS, Computer Science @ University of Wisconsin-Madison From 1984 to 1986 BA, Math, Physics @ St. Olaf College From 1980 to 1984 Paul Onnen is skilled in: E-commerce, IT Strategy, Big Data, Scalability, B2C, Travel, Multi-channel Retail, Healthcare IT, Software Development, Change Management, Management Consulting, Internet, People Management, Product Development, Architecture