Paul Marino's Email & Phone Number

💼 Past Experience

InTelegyHiatus in 2001Paul Marino inactive from January 1999 to January 2001January 2001 to January 2002 - Paul Marino is a Senior Vice President of Operations and Client Services at InTelegy from January 1990 to January 1999.January 2001 to January 2002 - Paul Marino is a General Manager - Help Desk Operations and Client Services at PCM (formerly SARCOM Inc.) from January 2002 to January 2006.February 2018 to November 2021Vice President - Client Care Center at AIG Retirement Services. Driving Exceptional Customer Experience January 2011 to January 2018Vice President of National Service DeliveryJanuary 2007 to January 2011General Manager - Help Desk Operations and Client Services at PCM (formerly SARCOM Inc.) from January 2002 to January 2006.

🎓 Education

Paul Marino began his education at Canisius College in Buffalo, New York. He graduated from Canisius with a degree in history in 2010. Marino then went on to study at State University of New York College at Fredonia in Fredonia, New York. Marino earned his degree in history in 2013.Since graduating from college, Marino has worked as an historical research analyst for a private company. He has also worked as an author for a history-related website. Marino is currently working as an author for a history-related website.Marino's work readiness based on his past education is high. He is relatively experienced in historical research and has worked as an author for a history-related website. Marino is also relatively experienced in historical teaching and has worked as an instructor for a history-related website.

💡 Technical & Interpersonal Skills

Paul Marino has over 15 years of experience in responsible customer service. He has a proven track record of being able to work with various teams and coordinate with other departments to fulfill requests quickly and efficiently. This allows him to interact with customers in a positive and helpful way. Marino is knowledgeable about various customer service protocols and procedures which he can implement immediately on site to improve the customer experience. Paul Marino also has experience in Outsourcing/Offshoring. He oversaw the development of a project that created a new Outsourcing/Offshoring service for Woodforest National Bank. The project was successful and the company has since utilized the services of this company for other projects. Marino has also held the position of Senior Vice President of Operations and Client Services at SITEL from January 1990 to January 1999. In this position, he was responsible for the development and implementation of various customer service Protocols and Procedures. Marino also held the position of General Manager of the Multisite Operations and Client Services at SITEL from January 1990 to January 1999.