Image of Paul Brook

Paul Brook

SVP & Global Head of Customer Success

Senior Vice President - Customer Success & Services at New Relic, Inc.

San Francisco Bay Area

Section title

Paul Brook's Email Addresses & Phone Numbers

Paul Brook's Work Experience

LivePerson

SVP & Global Head of Customer Success

May 2013 to Present

San Francisco Bay Area

Paul Brook's Professional Skills Radar Chart

Based on our findings, Paul Brook is ...

Conscientious
Talkative
Driven

What's on Paul Brook's mind?

Based on our findings, Paul Brook is ...

47% Left Brained
53% Right Brained

Paul Brook's Estimated Salary Range

About Paul Brook's Current Company

LivePerson

Frequently Asked Questions about Paul Brook

What company does Paul Brook work for?

Paul Brook works for LivePerson


What is Paul Brook's role at LivePerson?

Paul Brook is SVP & Global Head of Customer Success


What is Paul Brook's personal email address?

Paul Brook's personal email address is p****[email protected]


What is Paul Brook's business email address?

Paul Brook's business email addresses are not available


What is Paul Brook's Phone Number?

Paul Brook's phone (**) *** *** 162


What industry does Paul Brook work in?

Paul Brook works in the Computer Software industry.


Who are Paul Brook's colleagues?

Paul Brook's colleagues are Rupal Chawla, Edwin Knuth, Matthew Thomas, Gus Shaffer, Emily Caples, Alejandro Cuesta, Ron Alexssen, Barbara CPA, Erik Ruthven, and Christina Guida


About Paul Brook

📖 Summary

Paul Brook is the Senior Vice President and Global Head of Customer Success at LivePerson Paul is a member of LivePerson's executive team and is responsible for Professional Services, Customer Value, Customer Support, Account Management, Education, and Customer Experience. Prior to Joining LivePerson, Paul spent almost Two years at SuccessFactors where he was Chief Customer Officer and Head of Customer Success for SAP's Cloud division. Paul's Career has also included Thirteen years at Oracle where he held a number of leadership positions including Vice President, Global Applications Support, where he was responsible for running a global support organization of 2,500 employees. Paul has over 19 years of wide ranging information technology experience including 15 years managing global support organizations where he as demonstrated. • Proven track record of implementing corporate strategy and vision • Proven track record of driving strategic change across global organizations, multiple lines of business • Proven Track record of delivering industry leading, world class, customer support Paul is a Customer advocate who believes that beautiful products deserve a beautiful customer experience Paul is a seasoned support leader who believes that Customer Success, Customer Satisfaction and Service Excellence delivered at the most attractive cost structure, is the cornerstone of any successful business Paul has also led support organizations at GetThere LP and Versys CorporationsSVP & Global Head of Customer Success @ From May 2013 to Present (2 years 8 months) San Francisco Bay Area Paul Brook is skilled in: SaaS, Enterprise Software, Cloud Computing, Business Intelligence, Business Analysis, Leadership, Technical Support, Management, Oracle, Professional Services, Business Strategy, Integration, Strategic Planning, PMP, ERP, CRM, Customer Experience, Account Management


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In a nutshell

Paul Brook's Personality Type

Introversion (I), Sensing (S), Feeling (F), Judging (J)

Average Tenure

2 year(s), 8 month(s)

Paul Brook's Willingness to Change Jobs

Unlikely

Likely

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