What company does Paul Brook work for?
Paul Brook works for LivePerson
What is Paul Brook's role at LivePerson?
Paul Brook is SVP & Global Head of Customer Success
What industry does Paul Brook work in?
Paul Brook works in the Computer Software industry.
Paul Brook is the Senior Vice President and Global Head of Customer Success at LivePerson Paul is a member of LivePerson's executive team and is responsible for Professional Services, Customer Value, Customer Support, Account Management, Education, and Customer Experience. Prior to Joining LivePerson, Paul spent almost Two years at SuccessFactors where he was Chief Customer Officer and Head of Customer Success for SAP's Cloud division. Paul's Career has also included Thirteen years at Oracle where he held a number of leadership positions including Vice President, Global Applications Support, where he was responsible for running a global support organization of 2,500 employees. Paul has over 19 years of wide ranging information technology experience including 15 years managing global support organizations where he as demonstrated. • Proven track record of implementing corporate strategy and vision • Proven track record of driving strategic change across global organizations, multiple lines of business • Proven Track record of delivering industry leading, world class, customer support Paul is a Customer advocate who believes that beautiful products deserve a beautiful customer experience Paul is a seasoned support leader who believes that Customer Success, Customer Satisfaction and Service Excellence delivered at the most attractive cost structure, is the cornerstone of any successful business Paul has also led support organizations at GetThere LP and Versys CorporationsSVP & Global Head of Customer Success @ From May 2013 to Present (2 years 8 months) San Francisco Bay Area Paul Brook is skilled in: SaaS, Enterprise Software, Cloud Computing, Business Intelligence, Business Analysis, Leadership, Technical Support, Management, Oracle, Professional Services, Business Strategy, Integration, Strategic Planning, PMP, ERP, CRM, Customer Experience, Account Management
Introversion (I), Sensing (S), Feeling (F), Judging (J)
2 year(s), 8 month(s)
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