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INTERIM CIO - IT DIRECTOR - CHANGE PROGRAMME MANAGER IT professional with extensive experience and a proven ability to develop and deploy IT strategies which support organisational transformation. A high level of inter-personal skills and gravitas, combined with excellent communication skills and a commitment to quality. Key skills: Leadership • Change Programmes • Business Transformation • Programme & Project Management • Strategic Planning • IT Service Development • Coaching & Mentoring • Turnarounds • MSP • ITIL • Prince 2 • Virtualisation • Business Continuity • Vendor Management • Information Governance • Myers-Briggs Practitioner • NLP Specialties: IT Strategy Development IT Shared Services IT Service Transformation Project & Programme Management Business Psychology IT Culture Change Staff Development & Team-working Member of the CIO 100 - The CIO Magazine list of top 100 CIOs for 2014.

Director of Major IT Projects @ From May 2014 to Present (1 year 8 months) Head of IT (fixed term) @ Leading the development and implementation of an IT Shared Service Overseeing significant infrastructure technology upgrades Developing strategic partnerships with 3rd party suppliers From January 2013 to December 2013 (1 year) IT Director @ IT Director at Inner North West London PCT covering Kensington & Chelsea, Hammersmith & Fulham and Westminster. Leading the IT Team through the transition period and developing IT Services for the emerging GP Consortia within the INWL area. From September 2010 to December 2012 (2 years 4 months) IT Director @ Interim Head of IT at James Paget University Hospital, Great Yarmouth. - implemented IT Service Catalogue - undertook management development exercises with the senior IT Team using Myers-Briggs psychometric tools - implemented a new project governance methodology to improve decision making - led major server relocation project - assisted with the recruitment of a permanent Head of IT From April 2010 to August 2010 (5 months) IT Director @ Arts development agency providing £500m per year in grants to individuals and organisations; approximately 600 staff serving London and 9 regions.; Lead overall IT strategy to support ongoing organisational transformation. Direct a staff of 27, based in London and Manchester. Manage £2M revenue budget and £1M annual project budget. Engage key stakeholders to ensure alignment of IT with rest of the organisation. Key Accomplishments: - Redesigned IT Department, and introduced new outward-facing posts, business analysts, IT service manager & IT project manager, to provide closer links between IT and key stakeholders. - Moved IT Team from London to Manchester, recruited 20 new staff and managed redundancy process for leavers. - Implemented ITIL-based Service Desk to ensure high quality IT support, achieving excellent results from user surveys, including 96.9% satisfaction with the way calls are handled. - Implemented strategic outsourcing of non-essential operational tasks to improve efficiency and focus on key services. - Created a comprehensive IT service level agreement, and the mechanisms to measure KPIs. - Developed robust business intelligence system to streamline MIS reporting and improve the speed and quality of responses to Parliamentary Questions and Freedom of Information requests. - Deployed an enterprise-wide grant management system that replaced 9 separate systems and facilitated consistent grant delivery across organisation. - Led a project to virtualise Arts Council servers, reducing number from 80 to 20, saving £50k per year, improving performance and reducing carbon footprint. - Led a project to deliver on-line grants applications to improve accessibility to Arts Council services and create internal efficiencies (eg centralised grants team). From May 2005 to March 2010 (4 years 11 months) Head of IT @ CNWL is one of the largest Mental Health Trusts in the country with over 3000 employees working over 100 separate sites. As Head of IT I led a team of 15 comprising; service desk team of 7, network team of 5 and systems team of 3. I had budget responsibility for £1M pa. Key Accomplishments: - Rolled out 300+ new PCs and deployed Windows 2000 to provide a standard platform for all staff and to provide more access to clinical IT systems - Managed a successful bid for Strategic Health Authority funds - £250K - to improve infrastructure - Led major infrastructure project to digitally connect all Trust sites - Led a project to implement a Trust-wide intranet to promote better internal communications and provide access to online drug handbook which improved clinical outcomes.. - Saved £50k per annum in hardware support and licence costs by migrating staff onto National NHS email and directory system. - Implemented drug management software to track and monitor more than £1m each year in medication spending and provided robust security system for automated methadone dispenser. - Led an information governance group which made significant improvements in information and IT security across the organisation From October 2001 to May 2005 (3 years 8 months) IT Services Manager @ IT Servicedesk software provider with approximately 200 staff serving the UK and US markets (now operating as Touchpaper). IT Services Manager: Managed all aspects of IT, providing key technical and support skills. Coordinated PC specifications with head of development and worked with sales director on hiring and growth plans. Coordinated PC orders and ensured delivery estimates were accurate. Monitored help desk support levels and ensured a high level of systems availability Key Accomplishments: - Established VPN links to US and European offices. - Implemented Webmail service to provide remote access to email. - Coordinated major relocation projects, designing new communications room and redesigning internal network. - Upgraded infrastructure to address potential Y2K issues. - Lowered IT expenses and improved reliability by switching PC and laptop vendors. From November 1999 to October 2001 (2 years) Network & Infrastructure Manager @ Responsible for the network and IT infrastructure of the campus with 2,500 PCs and Macs and around 14,000 end users, comprised of Management, Academic staff and students . Responsible for a broad range of technology incorporating Windows, Apple, Novell, Unix, Mitel, NAS, ATM, Cisco etc. Led a project to update the campus network by introducing an ATM core Managed the relocation of Computing Services to a new building Led a team of 11 technical staff looking after all aspects of the University infrastructure. From January 1998 to November 1999 (1 year 11 months)

MSc, Occupational Psychology @ University of Leicester From 2011 to 2013 BSc (Hons), Psychology @ University of Surrey From 1984 to 1987 OPPVarious IT Training Providersother Owen Powell is skilled in: IT Strategy, Business, Public Sector, Change Management, Stakeholder Management, Governance, PRINCE2, Program Management, ITIL, Project Management, IT Service Management, IT Management, Business Analysis, Project Delivery, Stakeholder Engagement