Orestes Paschalinas's Email Addresses & Phone Numbers

📖 Summary

Experience in web development and CRM development. Currently working as a Technical Support Engineer. Working on freelance projects with PHP, mySQL / Oracle SQL , CSS, Javascript etc. Experience on graphic design with Photoshop and Indesign on freelance projects.Technical Support Engineer @ Certified SugarCRM Administrator. From July 2015 to Present (4 months) Munich Area, GermanyCRM Administrator & CRM Developer @ • Working with Project Management & Marketing & Customer Service departments to manage the company's databases (Oracle 11g- SQL), including updating their lists and segmenting lists for targeted cross-channel marketing campaigns. • Installation and administration of a CRM portal. • Training of Sales Agents to use the CRM system: training sessions, writing documentation and user manuals and video tutorials. • Writing automated tasks to find non valid data like phones with wrong phone numbers or wrong codes with PHP/SQL and routing auto-emails to relevant department to update database. Scripts on data mining like batch acquisition of phone numbers and geolocation from google maps. • Syncing Oracle 11g Database and bulk email service Mailchimp via APIs. Coding custom applications (PHP , HTML , Javascript , CSS) to acquire better client target groups • Running email / SMS campaigns via SQL queries segmenting client database(+500.000 contracts). • Creating web landing pages (HTML, CSS , jScript) • Producing reports on ROI , Conversion Rate with Excel spreadsheets and Powerpoint Slides • Creating push smartphone notifications, administrating smartphone application • Participation in Planning of Advertising Campaigns (Facebook Ads) • Monitoring Customer Satisfaction Survey & In-house Employees Surveys and producing the results of the surveys From August 2014 to July 2015 (1 year) GreeceFreelance Desktop Publisher @ Working on a freelance basis/contract as a desktop publisher. I have completed book designs layouts/covers for publishing houses or university teachers. * Adobe InDesign + Adobe Photoshop From January 2009 to January 2015 (6 years 1 month) GreeceFreelance Web Developer & Debugger & Publisher @ *Enviromental Sustainability Chamber Created the chamber's website on a joomla CMS http://environ-sustain.gr/ PSD -> CSS / HTML by a previous graphic printed material. Edited heavily CSS so as to meet the customer's need. Edited the Chamber's logo. Used custom HTML modules to integrate Google Maps , Logos and other media. Assisted on email marketing of the chamber. Created the chamber's social media integration and essential SEO techniques. *Theofanoudis Jewellery Using HTML5 and CSS3 along with a wide range of effects (fade-ins , fade-outs, transitions etc.) from Jquery library.PHP with POST and GET functions and mysql queries outputting html parts from a mySQL base. No Content Management System used, 100% handwritten code. AJAX & JQUERY to SELECT and UPDATE data from a mySQL dabatabase. http://www.theofanoudisjewels.gr *Studio Amid An e-shop for downloading Greek Audiobooks. Website powered by Joomla CMS. Major editing of CSS stylesheets and PHP chunks of code to fit clients' needs. -> studioamid.gr *OA Literary Agency Created a Drupal CMS for a literary agency. Edited CSS stylesheet to meet clients demands. -> oaliterary.com *Rasti.al Social Media Administrator (Facebook , Twitter, creating Newsletter) along with SEO with Google Analytics and Google Webmaster Tools. Enhanced HTML tags for boosting up SEO rank. *Epistilion Constructions Front-end web development of a website for construction building based on HTML and CSS www.epistilion.com *Andreou's Pediatric Center Tracing a hack attack and debug a heavy traffic web portal with massive storage data (tens of GB). Check and debug thousands of line of code in PHP to find solution. *Oneiropolima Created by HTML and CSS and loads of Javascript. Used also a Joomla CMS for some features From January 2007 to January 2015 (8 years 1 month) GreeceCustomer Service Representative @ Call center agent, operating corporate CRM software (customer relationship management), customer service, updating ORACLE databases and providing feedback to the company for customer requests. Offline simultaneous teamwork to sort out files and records. From July 2006 to February 2007 (8 months) Athens, GreeceCustomer Service Representative @ Call center agent, operating corporate CRM software (customer relationship management), customer service, updating databases and providing feedback to the company for customer requests. Simultaneous teamwork for faster results. From August 2005 to June 2006 (11 months) Athens , GreeceDigital Systems, Information Technology @ University of Piraeus From 2001 to 2008 Orestes Paschalinas is skilled in: CRM, CRM development, MySQL, PHP, SQL, Oracle Database, Databases, phpMyAdmin, Linux, Bash, Photoshop, Amazon Web Services..., Cloud Computing, HTML 5, CSS3, Web Development, AJAX, jQuery, JavaScript, SVN, Joomla, Dreamweaver, Customer Service, InDesign, Microsoft Word, Web Content Management, Microsoft Excel, PowerPoint, XHTML, Wordpress, Drupal, cPanel, XML, Plesk, TCP/IP, jQuery UI, CMS, HTML, Apache, Google Analytics, MailChimp, XAMPP, WAMP, RESTful WebServices, NetBeans, Touch typing:~60WPM, Xdebug, Database Marketing, SugarCRM