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Olivia Cunney-Walsh

Head of Talent Development and Diversity @ CBRE Asia Pacific

Head of Talent Management & Diversity

Sydney, Australia

Ranked #873 out of 17,460 for Head of Talent Development and Diversity in United States

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Olivia Cunney-Walsh's Email Addresses & Phone Numbers

Olivia Cunney-Walsh's Work Experience

CBRE Asia Pacific

Head of Talent Development and Diversity

February 2015 to Present


Organisational Learning & Development Manager

November 2012 to Present


Head of Learning & Development

2012 to 2013

Olivia Cunney-Walsh's Education

Galway-Mayo Institute of Technology

Higher Degree in Software Engineering Software Development

2001 to 2005

CCFE - Castlebar College of Further Education

NCVA Certificate in Business Studies – Internet Applications & eBusiness. Distinction

2000 to 2001

Olivia Cunney-Walsh's Professional Skills Radar Chart

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Olivia Cunney-Walsh's Estimated Salary Range

About Olivia Cunney-Walsh's Current Company

CBRE Asia Pacific

Frequently Asked Questions about Olivia Cunney-Walsh

What company does Olivia Cunney-Walsh work for?

Olivia Cunney-Walsh works for CBRE Asia Pacific

What is Olivia Cunney-Walsh's role at CBRE Asia Pacific?

Olivia Cunney-Walsh is Head of Talent Development and Diversity

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What industry does Olivia Cunney-Walsh work in?

Olivia Cunney-Walsh works in the Commercial Real Estate industry.

About Olivia Cunney-Walsh

📖 Summary

I am a practised, qualified IT and Training professional who has worked in multiple change management projects with experience in Change Management, People Development Training, Technical Training, IT Security, IT Operations. I have strong leadership skills with demonstrated ability to motivate and achieve results at a high level of performance along with a positive attitudeHead of Talent Development and Diversity @ From February 2015 to Present (11 months) Organisational Learning & Development Manager @ Planning, developing, and providing training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops using a blended learning style. From November 2012 to Present (3 years 2 months) Head of Learning & Development @ Focusing on personal development training for the CBRE Pacific Business including management and leadership development training. Providing a clear learning and development roadmap for business lines using a blended leaning approach and creating new Training programs to meet our business needs. From 2012 to 2013 (1 year) Technology Training Manager @ - Leading the overall Training Program for the sustainable SAP modules for ANZ implementation to embed behavioral change. - Leading overall behavioural change training design, development and delivery efforts for all technical upgrade projects – Outlook migration, Windows 2007, BI reporting, CPWerx - Co-ordinating a virtual training team across regional Australia - Developing Project Team and Power User training strategies - Developing, delivering and managing Project Team and Power User change and skill build programs and monitoring execution of US skill build program and ensure Power Users/SME have required capability and skills - Strong stakeholder management skills, Risk Management & Issue Management across the ANZ business - Developing & managing performance measures for the ANZ training program - Embedding on-going sustainable training programs into business as usual From October 2010 to November 2012 (2 years 2 months) Sydney, AustraliaSAP Security & Controls Lead @ - Directly accountable for leading the overall SAP role security design - Successfully implemented the SAP training program to 2 Head offices, 4 plants and 4 DC’s - Development and delivery effort for a ANZ implementation of SAP - Executed against an integrated change management strategy by - Planning, administering and overseeing all aspects of the system security development and delivery across the organisation - Responsible for each end user account, functional role and our SAP SOX controls environment across five ANZ implementations. From July 2009 to September 2010 (1 year 3 months) Sydney, AustraliaBureau Business Manager @ ~ I managed the Inbound Bureau and Service desk sections of our Irish & UK Call centre operations - a team of 40 team leaders and operators. ~Development of detailed service delivery plans for various campaigns and clients, within agreed budgets. ~Liaising with and advising team leaders on inbound/service desk staffing and the priorities for other teams. Controlling and managing the internal MI and client reporting. ~ Communicating with clients to find out their calling requirements and driving teams to achieve their SLA’s and targets. ~ Planning resourcing for the Inbound & Service desk sections of the Callcentre ensuring adequate staffing was available at all times to achieve required targets within allocated budget. From May 2005 to February 2006 (10 months) Team Leader @ Responsibilities • Ensuring calls presented to the call centre are answered within agreed Service Level Agreements by closely monitoring the Symposium system and interpreting CDN statistics • Managing, motivating and supporting a team of 12 agents to achieve high standards of customer service by carrying out one to one meetings, call coaching and feedback sessions • Organising payroll amendments for each member and monitoring sickness and lateness • Daily contact with clients regarding script changes, advert schedules and any campaign concerns, chairing team meetings and working closely with other team coaches to ensure targets were met on sales campaigns From February 2003 to April 2005 (2 years 3 months) Higher Degree in Software Engineering, Software Development @ Galway-Mayo Institute of Technology From 2001 to 2005 NCVA Certificate in Business Studies – Internet Applications & eBusiness., Distinction @ CCFE - Castlebar College of Further Education From 2000 to 2001 Olivia Cunney-Walsh is skilled in: Change Management, Program Management, Performance Management, SAP, Project Management, Project Planning, Training, Business Intelligence, SAP Implementation, Business Development, Strategy, Risk Management, Management, Talent Management, Employee Training

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In a nutshell

Olivia Cunney-Walsh's Personality Type

Extraversion (E), Intuition (N), Thinking (T), Judging (J)

Average Tenure

1 year(s), 7 month(s)

Olivia Cunney-Walsh's Willingness to Change Jobs



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