Product Management professional with over 15 years of experience in shaping the e-commerce and social commerce product strategy at companies like Yahoo, eBay and Microsoft. Execution-focused leader who excels in driving innovation through detailed planning, data analysis and strong cross-team collaboration. I am passionate about simplifying experiences and delighting customers.
Specialties: Social Commerce, E-commerce Industry, Consumer Web Product Management, Cross-Functional Team Leadership, Planning and Project Management, Mentoring and Communication.
Sr. Director of Product Management @ From November 2015 to Present (2 months) Director of Product Management, Yahoo Shopping @ As the Head of Yahoo Shopping, I am responsible for the Yahoo Shopping P&L, defining the strategy and executing the roadmap From March 2013 to November 2015 (2 years 9 months) Manager, Product Management - eBay Loyalty @ Defined the global strategy and the annual product roadmap for the eBay Loyalty and Incentives programs. From January 2013 to March 2013 (3 months) Manager 2 - Product Management /Senior Product Manager 2- Social Commerce @ • Lead the Social Commerce Experimentation team that focuses on rapid prototyping and deployment of experiences to understand how users shop with other users during the discovery and research phases of the shopping funnel.
• Delivered content to support the evangelization of the Social commerce strategy and vision for Board presentations, CEO and CTO review meetings and conferences. Presented at Social Media Week.
• Developed the Experimentation strategy and roadmap and executed on it by leading the Product Management, Design and Engineering teams. Improved team throughput by reducing development cycles from 4 months down to 30 days.
• Launched eBay Help Me Shop (mentioned in Mashable and Fast Company), eBay Help Me Find, Qurate (iOS native app) - experiences focused on understanding how users interact with their social and interest graphs when they are researching products. From May 2011 to December 2012 (1 year 8 months) Senior Product Manager 2 - Fashion Vertical @ • Managed multiple projects focused on improving buyer and seller experience for eBay Fashion. Awarded a Spot award and the eBay Critical Talent Award for ramping up quickly and driving multiple initiatives.
• Defined the 2011 Fashion Social shopping strategy and identified opportunities to pursue in the social shopping space. Presented the eBay Fashion social shopping features at Facebook.
• Launched updates for the first release of Fashion Profiles which allows users to save commonly used attributes and drove the 2011 strategy for personalization
• Launched multi-sale and merchandizing support on the eBay flash sale site – Fashion Vault which enabled our business team to be able to run multiple sales a week and also market different promotions to users more effectively.
• Led global strategy sessions to review different design options and identify the core features for the launch of Fashion Outlet in North America and Europe. Partnered with the research team to conduct usability studies and delivered product requirements. From May 2010 to May 2011 (1 year 1 month) Senior Product Manager - Microsoft Office Product Marketing Group @ • As the co-owner of the Office Direct Business, maintained and grew 40 Microsoft Office worldwide electronic software distribution online stores with an annual revenue of over $100M (~ 2 Million customers/month).
• Led the strategy and architected the design for the Office 2010 Direct Channel stores that allowed customers to download the trial and buy Office 2010 electronically.
• Launched the Microsoft Office 2010 Beta download web site by leading a cross functional team of vendors and internal teams in the design, development and execution of the site with traffic averaging about 200K visitors/day and site conversion averaging about 50K downloads/day.
• Rolled out process improvements and site redesign based on Multivariate tests (MVT) which helped exceed team revenue goals by nearly 40%. From July 2007 to April 2010 (2 years 10 months) Senior Online Product Manager/Senior Site Manager @ • Developed and executed on the strategic vision for 30+ Microsoft.com Server and Tools product sites.
• Consistently rated as “Exceeding expectations” in yearly reviews. From March 2005 to July 2007 (2 years 5 months) Program Manager II @ • Responsible for all program management aspects of WindowsServerFeedback.com
• Rated 5.0/5.0 for quickly adapting to the needs of the project and exceeding expectations From February 2004 to February 2005 (1 year 1 month) Product Marketing Engineer @ • Responsible for all product management and marketing aspects of NI Developer Zone - an online repository of technical content on ni.com.
• As the lead Business Project Manager, drove the design and world wide deployment of the Services and Support modules from Oracle 10.7 to Oracle 11i. Selected as member of the Service Customer Advisory Board at Oracle.
• As an Applications Engineer, provided industry leading technical support and onsite technical training. Selected as the Applications Engineer of the month From February 1999 to February 2004 (5 years 1 month) Austin, Texas AreaEngineering Operations Intern @ Proposed process enhancements to reduce time delay from purchase point to customer delivery by 56% which could generate ~ $17MM over 5 years. Project completed successfully ahead of schedule. From 1998 to 1998 (less than a year) Austin, Texas Area
Women's Executive Leadership Program @ University of California, Berkeley - Walter A. Haas School of BusinessProduct Management Program, Executive Education @ University of California, Berkeley - Walter A. Haas School of BusinessMaster of Science (MS), Electrical and Computer Engineering - Incomplete @ The University of Texas at AustinBachelor of Science, Electrical and Computer Engineering @ University of Oklahoma Nisha Victor is skilled in: E-commerce, Cross-functional Team Leadership, Business Analysis, Product Management, Product Strategy, CMS, Product Requirements, Product Launch, User Experience, Product Planning, Mobile Devices, Analysis, Analytics, Program Management, SaaS