B.A, General Business Administration @
East West University
Created automated marketing system to increase retention.
Added new features to the CRM like the Payment processing app and App store.
On the team that entirely redeveloped the CRM.
Gather requirements and specifications from clients (faculty and staff)
Created dynamic PDFs using iTextSharp library
Work independently to logically solve problems From June 2010 to June 2011 (1 year 1 month) Network Administrator @ Configured and automated Active Directory services
Managed DNS, DHCP, Print, FTP, VPN, Exchange, and Virtual Servers
Implemented backup and restore process for exchange server, file server, application server, SQL databases and other critical configuration settings
Installed WiFi for the entire University using Aruba Networks
Updated, configured, and monitored email filter using Barracuda Networks
Provided helpdesk support for students, faculty and staff in the entire university
Supervised and assisted other IT Personnel in image creation and installation, hardware troubleshooting, and other IT problems
Developed content management websites for website administrator using Serena Collage contribution management system.
Designed website prototypes using Adobe Photoshop CS
Trained, on-boarded, and assisted intern and other freelance developers From September 2007 to August 2009 (2 years)
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