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Nicole Torgersen

Senior Manager of User Experience @ Gap Inc.

UX Creative Director at Gap Inc.

San Francisco Bay Area

Ranked #1,093 out of 21,860 for Senior Manager of User Experience in United States

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Nicole Torgersen's Email Addresses & Phone Numbers

Nicole Torgersen's Work Experience

Gap Inc.

Senior Manager of User Experience

April 2013 to October 2014



January 2013 to March 2013


Director of User Experience

December 2011 to December 2012

Nicole Torgersen's Education

California State University, Sacramento

BS Graphic Design

1997 to 2002

Nicole Torgersen's Professional Skills Radar Chart

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Nicole Torgersen's Estimated Salary Range

About Nicole Torgersen's Current Company

Gap Inc.

Thought leader contributing to design strategy of Gap’s online and in-store experiences. Collaborating cross-functionally and across brands to develop a Design System for use on all projects touching the digital experience across the five Gap, inc brands.

Frequently Asked Questions about Nicole Torgersen

What company does Nicole Torgersen work for?

Nicole Torgersen works for Gap Inc.

What is Nicole Torgersen's role at Gap Inc.?

Nicole Torgersen is Senior Manager of User Experience

What is Nicole Torgersen's personal email address?

Nicole Torgersen's personal email address is n****[email protected]

What is Nicole Torgersen's business email address?

Nicole Torgersen's business email addresses are not available

What is Nicole Torgersen's Phone Number?

Nicole Torgersen's phone (**) *** *** 237

What industry does Nicole Torgersen work in?

Nicole Torgersen works in the Retail industry.

About Nicole Torgersen

📖 Summary

User-centered design leader with 14+ years experience in UX design, visual design and direction. Directed experiences for a wide range of users both Saas and boutique sites - B2B, B2C and C2C - web, mobile and email. Experience building cross-functional teams, aligning business direction, and developing UX strategy. Hands-on design and HTML/CSS experience. Passionate about leveraging technology and great design to create meaningful user experiences.Senior Manager of User Experience @ Thought leader contributing to design strategy of Gap’s online and in-store experiences. Collaborating cross-functionally and across brands to develop a Design System for use on all projects touching the digital experience across the five Gap, inc brands. From April 2013 to October 2014 (1 year 7 months) Consultant @ Designed a product for the consumer market which will offer the ability to enhance and share personal videos via new web and mobile applications. Also responsible for evolving a traditional brand guide from an established logo and color palette to a full digital guide which established the online brand presence and defined standards for consistency across applications both proprietary and partnerships. Collaborated as part of a small UX team to design the web and mobile applications from the ground up, evolving an application previously developed for professional videographers to a consumer-facing experience. From January 2013 to March 2013 (3 months) Director of User Experience @ Lead the User Experience Design team at Monster, responsible for it's presence globally in 50+ countries. Team consisted of Interaction Designers, Visual Designers and Copywriters. • Work included products for job seekers, recruiters/employers and federal/government contracts. • Developed global design strategy, site guide and pattern library. • 508 & WCG Accessibility overhauls to Seeker site in 2011-2012. • Engaged with leadership cross-functionally to infuse Design Thinking. • Instrumental in leading strategy on high-visibility federal and government projects. • Revolutionized workflow with engineering team to bring tighter collaboration, speed development, lighten page weight, and raise quality standards. • Lead a team of 17 creative professionals across 6 cities, including 2 managers. From December 2011 to December 2012 (1 year 1 month) Creative Director, User Experience @ Directed the Visual Design team owning the UI for Monster and it's online entities globally with a presence in 50+ countries. • Developed the first Monster pattern library and site standards guide. • Systematically rolled out a new grid system • Involved in 2 site-wide overhauls (2008 and 2010) to infuse fresh thinking, reduce page load, streamline development lifecycle and enable quicker iteration. • Designed job seeker apps for Android, iPhone, and iPad across 30+ countries. • Lead design for ground breaking new professional social networking platform • Revolutionized the UX workflow within the Monster organization alongside the Global Operations team. • Implemented system for engagement, analysis, capacity planning and delivery of UX work. • Lead a team of 9 Visual Designers. From August 2009 to December 2011 (2 years 5 months) Senior Visual Designer @ Responsible for the Job Seeker site. • Involved in the overhaul of the consumer site in 2008 (and again instrumental in a lead position in 2010) which won a Webby award in 2009. • Collaborated with Product and Interaction Designers, Development, Marketing and Ad Operations to create pixel-perfect visuals and ads for a global audience. • Develop low-fidelity prototypes for research, attended usability test sessions and participated in debrief meetings where findings were used to update the UX and product strategy. Integrated user research findings and worked in an iterative fashion to revise visuals and retest as time permitted. • Initially responsible for the entire Job Search flow from the search form to results, saving searches, job detail view and apply to manage account. Inherited UI design for the rest of the core site including home page, resume flows, and profile builder as well as personalization modules throughout the site. • Transitioned my role to Global Creative Director in order to oversee stronger consistency, web standards, and overall communication within UX and with other teams to improve UI quality and performance. From May 2008 to July 2009 (1 year 3 months) Creative Director @ Supported the owner of a growing consultancy firm in the Sacramento area. Lead the project management, print and web design, front end development, and quality testing for SMB and fortune 500 clients including NetApp, Charles Schwab, Toshiba, Hitachi and Informatica along with prominent small businesses in the Sacramento and San Francisco Bay Areas. • Designed and coded HTML and CSS for all key clients. • Drove the movement to web standards compliant and 508 accessible front end development. • Responsible for maintaining high quality design and implementation of front end code. • Designed print materials and managed relationships with print houses and vendors. • Developed proposals and negotiated scope and cost with customers. • Managed 4 designers, interns and engineering consultants. From November 2001 to April 2008 (6 years 6 months) Sacramento, California AreaUI Designer and Developer @ Designed web sites and print collateral, developed front end code, managed client relationships including preparing proposals, presenting mockups, coordinating go-live and post-launch followup as well as ongoing maintenance. From November 1999 to October 2001 (2 years) BS, Graphic Design @ California State University, Sacramento From 1997 to 2002 Nicole Torgersen is skilled in: User Experience, User-centered Design, Team Leadership, Visual Design, Design Patterns, Strategic Leadership, User Interface Design, Cross Functional Team Building, Oral & Written Communication Skills, Cross-functional Team Leadership, Agile Methodologies, E-commerece, Interaction Design, Mobile Design, User Research

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In a nutshell

Nicole Torgersen's Personality Type

Introversion (I), Intuition (N), Feeling (F), Judging (J)

Average Tenure

2 year(s), 1 month(s)

Nicole Torgersen's Willingness to Change Jobs



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Nicole Torgersen's Achievements

Top Product of the Year

Issued by HR Executive Magazine · 2011

People's Voice - Best Employment Site

Issued by Webby Awards · 2009

Innovation Leader

Issued by HR Executive and Information Week · 2010

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