Senior Technical Writer @ Executive Office of the President, The White House
Senior Information Designer/Analyst @ Self-Employed Freelance Technical Writer
M.A. Degree Candidate, Nonfiction Writing @
Johns Hopkins University, Washington, DC
More than 20 years of experience working in a technical environment as a business process analyst, senior technical writer, and senior editor. Strong communication and collaboration skills including peer review and author conferences to drive work products and publications from inception through production-ready manuscript. Recognized by peers for producing quality documentation for mission-critical, top secret government programs
More than 20 years of experience working in a technical environment as a business process analyst, senior technical writer, and senior editor. Strong communication and collaboration skills including peer review and author conferences to drive work products and publications from inception through production-ready manuscript. Recognized by peers for producing quality documentation for mission-critical, top secret government programs under demanding deadlines. Understands and accepts the dynamic of ensuring deadlines are met and the resulting efforts that may be required to accomplish this.
Trained and certified in technical writing and editing by Johns Hopkins and Georgetown universities. Hands-on technical writing and editing for advanced system engineering programs for NASA and Department of Defense (DoD) operating with TS/SCI clearance; current knowledge of enterprise networks, secured telecommunications architectures, and information technology in the intelligence sector.
Senior Technical Writer/Editor @ Writes and edits technical articles, publications, presentations, and other materials to communicate clearly and effectively on research findings, technical developments, and other information for presentation to a wide range of internal and external audiences. Develops requirements using interviews, document analysis, business process descriptions, and use case scenarios. Ensures consistency of expression, logical organization and development, readability, and conformity of grammar and style per government publication standards. Proficiency in analytical and product management skills with proven track record to effectively operate in a multi-tasking, priority-interrupt environment. Assesses information and uses best-in-class electronic production tools and processes to edit materials, coordinate graphic materials with other document elements, and suggest layouts.
Accountable to senior managers for the planning, coordinating, and the time-sequencing steps required to produce a publication. Responsible for mapping and tracing requirements to configuration managed documentation. Interviews programmers, engineers, developers, and other technical personnel to become familiar with product technology and development methods. Prioritizes tasking, determines template to be used, edits, proofreads, and performs quality assurance on product deliverables including technical documents, white papers, reports, proposals, presentation, and multimedia briefings. Ensures products are well written, comply with set standards, and maintains style consistency. Establishes and maintains direct customer interface with high-level government and contractor management. Advises management and prominent government and non-government authors on electronic and/or hard-copy presentation media, audience needs, organization, style, format, and publishing requirements. Coordinates with management in deciding acceptability of manuscripts based on subject matter, substance, and quality. From May 2002 to Present (13 years 8 months) Senior Technical Writer @ Developed documentation including detailed site surveys, installation and implementation plans, and design recommendations for the network cable infrastructure upgrade of the White House Complex including the New Executive Office Building (NEOB), Eisenhower Executive Office Building (EEOB), White House West Wing, White House East Wing, and the Jackson Place Townhouses (JPTHs). Interpreted results of site surveys and translated into site-specifics tailored documentation in accordance with Telecommunications Industry Association (TIA) and Electronic Industries Alliance (EIA) standards.
Developed documentation schedules to meet aggressive release dates. Responsible for sign-off and accuracy of all AutoCAD drawings, floor elevation drawings, and associated text documents. Captured the essential elements of the Executive Office of the President (EOP) infrastructure to assist in the release of the Request for Proposal (RFP) and the Statement of Work (SOW) of the copper and fiber upgrade of the EOP Campus. From November 2001 to April 2002 (6 months) Senior Information Designer/Analyst @ Wrote and edited technical documentation and training materials for clients in the telecommunications and information systems industries. Performed in-depth research and assisted in the development of user, operations, and systems documentation. Managed documentation activities and developed schedules. Deliverables included: technical content guidelines for outside vendors, software design documents, design documents, user manuals, security plans, and installation and deployment plans. Wrote many of the documents from the technical end users’ perspective.
Participated in meetings, interfaced with management teams, design teams, and development staff to determine needs and “fact find” necessary information for document text. Possess an ability to obtain information, and ask and understand responses to questions that are technical in nature. Performed substantive editing, copyediting, proofreading, page layout, design, and ensured final delivery of both electronic and hard copies in accordance with contract in-house styles and the Chicago Manual of Style.
Client List: Road Runner/AOL Time Warner, Herndon, VA; NEXTEL, Herndon, VA; GE SpaceNet, McLean, VA; GlobalOne, Reston, VA From April 1999 to October 2001 (2 years 7 months) Senior Information Designer and Documentation Manager @ Solely managed a 4,000-page documentation set, comprising of 13 unclassified and 2 classified documents for the Ballistic Missile Defense Organization (BMDO) Simulation for a distributed, object-oriented, physics-based discrete event simulation. Worked closely with 45 programmers/analysts to capture modeling and simulation military scenarios. Tasks included review of TRW integration plans, test and verification plans, and tracking and analysis of data collected for complete lifecycle documentation set.
Utilized the latest technologies and publishing software tools, conducted information gathering interviews, writer/editor consultations, draft preparation, and systematic documentation updates to all client deliverables and products releases. Provided a structured context and framework for programmers and analysts to prepare their reports and findings. Demonstrated strong technical skills and an ability to accomplish concurrent writing and editing duties with minimal supervision. Created document set in Adobe FrameMaker. From August 1997 to April 1999 (1 year 9 months) Senior Technical Writer and Editor @ Solely responsible for complete documentation development including writing, editing, formatting, and preparing technical content and graphics for two Department of Defense (DoD) projects. Documented the framework that allowed the National Air and Space Warfare Model Advanced Prototype (NASM/AP) to interface with the DMSO DoD HLA RTI 0.33 that provided services necessary for interoperability among next generation DoD simulations. Simulations included basic air platforms, weapons, sensors, communications networks, and various ground assets. Documented results for analyzing warfare scenarios where air power played a lesser role. Provided structuring and substantive editing of materials for final delivery orders and related business development system plans. Ensured that the application provided adequate security for all information collected, processed, transmitted, and stored. From September 1995 to August 1997 (2 years) Technical Writer and Proposal Writer @ Prepared responses to Request for Proposals (RFP) from government agencies with a 45-day turn around. Wrote and edited descriptive and technical documents. Selected personnel and résumés that met requirements for Statement of Work (SOW) guidelines. Participated in proposal reviews with managers and technical personnel. Managed small administrative staff of four with duties on an as needed basis. From April 1994 to September 1995 (1 year 6 months) Program Facilitator for U.S. Army Breast Cancer Research @ Developed and implemented technical and administrative requirements for processing and evaluating more than 3,000 proposals to disseminate $210 million in contracts, grants, and fellowships to further breast cancer research. From October 1993 to April 1994 (7 months) Writer and Editor for NASA Space Station Freedom Program @ Created and edited proposals, issue briefings, status reports, marketing plans, and story board strategy sessions for the senior management of the program headquarters of NASA’s Space Station Freedom Program Office (SSFPO). Authored original documents and edited text of technical and program materials presented to NASA Headquarters, the SSFPO, as well as to Congressional members, their staffs, and press releases for dissemination to the general public. From September 1991 to October 1993 (2 years 2 months)
Graduate Certificate, Editing & Publications @ Georgetown University, Washington, DC From 1996 to 1998 M.A. Degree Candidate, Nonfiction Writing @ Johns Hopkins University, Washington, DC From 1994 to 1996 B.A., Arts, Humanities, and Social Sciences @ Colorado State University
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