Over 24 years of international leadership, management & business development within the Technology industry. Balancing people, processes & technology to deliver tangible competitive advantage & growth. Specialties: Business Transformation. Technology industry. Strategic planning. New business & partnership development. Transform & incubate strategy into established competitive advantage. Organic growth. Mergers, acquisitions & carve-outs. Initiate, design & deliver change. Managed Services. Bringing calm to chaotic situations. Working across boundaries, be they; international, organisational, hierarchical, functional or operational. Coaching. Mentoring. Team building. Individual & team development, promotion & performance management. Budget management. Business case development, presentation & execution. All forms of communication from line of business to chairman. MBTI & DiSC (personality & behavioural) profiling. PRINCE2, Agile & Scrum project management, ITIL v3, ISO9001, ISO14001, ISO27001, Lean, TQM, QA/QC methodologies. Broad technological experience leading & managing diverse teams across all business areas, infrastructure, application, development, reporting, communication, data centre, security & system elements. Client engagement, escalation management, solutions architecture.

Chief Technology Officer (CTO) @ From March 2014 to Present (1 year 8 months) IT Director @ Technology Strategy. IT department’s strategic direction, construction, partnership and IT team leadership to achieve corporate-wide synergies in people, processes and technology. Business capability innovator. Post-acquisition ground-up refresh, relocation and consolidation of all business processes, technology systems & infrastructure to ISO27001 IT Security Management standards. Data centre, system, cloud infrastructure migration and email upgrade/migration completed early and under budget. Successful consolidation of CRM, ERP & Service Operations systems. From April 1996 to February 2014 (17 years 11 months) Managed Services @ Foundation, incubation & development of international B2B Managed Service business from a standing-start based on an ITILv3 approach. Pre-launch R&D, customer testing, ground-up build of new business capability, marketing, sales, partnership development, recruitment, team-building, operations, management, leadership. Development & delivery of Cloud Storage operations & infrastructure. From January 2010 to October 2011 (1 year 10 months) TCA @ Teaching Company Associate (agent of change) to facilitate technology transfer & thought leadership between Kingston University and ICM Limited (Plastics manufacturer, Rotchester, Kent). Report to MD. Focused on improving profitability through pricing, tactical, operational efficiency & organisational development. Extensive experience in practical and effective business process re-engineering, quality management, assurance & control. From 1994 to 1996 (2 years) Engineer @ From 1993 to 1994 (1 year) Energy Consultant @ From September 1992 to June 1993 (10 months) IT & Pricing Consultant @ Part-time From June 1991 to June 1993 (2 years 1 month) Development Engineer @ From June 1991 to August 1992 (1 year 3 months)

MBA, Business @ The Open University Business School From 2006 to 2009 MSc with Commendation, Technology @ Kingston University From 1995 to 1999 BEng Hons, Manufacturing Engineering @ Kingston University From 1989 to 1993 Nick Westall is skilled in: Strategy, Leadership, Management, Cloud Computing, Data Center, IT Strategy, Virtualization, Managed Services, ITIL, Storage, NAS, Disaster Recovery, Solution Architecture, Enterprise Software, SaaS, CRM, Storage Area Networks, Functional Requirements, Business Continuity, IT Service Management, Pre-sales, Organizational Culture, Business Development, Project Management, VMware, Professional Services, Agile Methodologies, Storage Virtualization, SAN, Storage Solutions, Business Strategy, Coaching, Mentoring, DISC, MBTI, ISO 27001, Leading Change, Business Services, Bringing calm from chaos, Problem Solving, Creativity, Innovation, M&A, Carve-outs, Lean, ISO 14001, ISO 9001, Scrum, PRINCE2, Organisational...