San Jose, California, United States
Digital Transformation Consultant
2017 to 2020
Sequoia Cloud Solutions
Director Application Delivery (Acquired by Presidio Networks)
2013 to 2017
Cloud Business Strategist
2011 to 2013
San Jose, CA
Director Strategic Services (newScale - acquired by Cisco Systems)
2007 to 2011
San Mateo, CA
ITSM Practice Leader
2002 to 2007
Level 3 Communications
Service Level Manager
1999 to 2001
Lean Six Sigma Black Belt
1998 to 1999
What company does Nick Schneider work for?
Nick Schneider works for CloudBees
What is Nick Schneider's role at CloudBees?
Nick Schneider is DevOps Architect
What industry does Nick Schneider work in?
Nick Schneider works in the Information Technology and Services industry.
DevOps Architect @ CloudBees San Jose, California, United StatesDigital Transformation Consultant @ Sumplify Guiding organization through their DevOps transformations and improving their software delivery performance by focusing on the 4 DevOps cornerstones: Technical Practices, Automation, Architecture and Culture.- Delivered a DevOps Assessment and VSM service to an Application Services Software Company guiding their Digital Transportation journey and increasing their relevance with customers advancing their network automation solutions- Delivered a DevOps Transformation Blueprint to an international Software Development and Delivery leader, implementing an automated self-service software delivery tool, helping them eliminate hours of DevOps toil helping them delay forecasted cost of hiring an additional DevOps Engineer- Delivered a Value Stream Mapping Service (VSM) and a subsequent self-service portal to a Global Financial Services client ultimately empowering them to reduce their time to market by 4 weeks and double their productivity- Delivered a DevOps Culture and Relationship Mapping Assessment to a Marketing Automation client which helped evolve their DevOps culture and reduce handoffs and dependencies across their Software Delivery Lifecycle From 2017 to 2020 (3 years) Denver, CODirector Application Delivery (Acquired by Presidio Networks) @ Sequoia Cloud Solutions Led team of DevOps engineers responsible for infrastructure / productivity automation, environment provisioning, build health / branch management, deployment health, environment management, SOP’S, knowledge transfer and support transition. Additional role serving as Product Manager for separate Cloud Commerce Platform software product.- Having lost key personnel, employed transformational leadership in order to retain, stabilize and grow team in chaotic environment characterized by conflict, hardship and a culture of local goals (e.g. velocity, utilization)- Accelerated the software delivery lifecycle with delivery / deployment standardization, CICD automation (e.g. Jenkins, Puppet, Selenium, AWS, etc) and by streamlining our hotfix delivery process- Achieved increased deployment frequency (monthly to weekly), shorter lead time for changes (months to weeks), shorter MTTR (days to hours) and lower change fail rate (>50% to achieved strategically significant cloud automation and management high ground in key Cisco accounts-----> grew net new software and services revenue by 200%+- Leveraging the TOGAF Enterprise Architecture framework, developed and successfully piloted a comprehensive ITaaS service offering based on Cisco IT’s “Cisco on Cisco” IT Transformation story From 2011 to 2013 (2 years) San Jose, CADirector Strategic Services (newScale - acquired by Cisco Systems) @ Cisco Built a Strategic Consulting practice which served as a critical driver for newScale business, partner and practice development as well as product management, marketing and customer solution delivery. Member of leadership team that successfully transformed the organization from an enterprise service catalog focus to an enterprise cloud focus.- Built comprehensive service portfolio which encompassed service catalog pre-launch, launch, expand and adoption services, added over 20 new customers in result; ultimately receiving Sales Performance Award- Led a critical customer success program targeting crucial adoption services for stuck or at risk clients, ultimately retaining 6 strategic customers; 3 of which joined the 1 Million service requisitions club and 1 whose program and CIO were showcased by The Wall Street Journal- Central to newScale’s cloud focused transformation, built cloud maturity model and cloud maturity assessment (based on extensive market research and benchmarking) which helped numerous organizations set and validate their cloud computing strategy- Transformed implementation methodology accounting for full breadth of cloud people, process and technology requirements enabling significant improvements in speed and agility - enabled strategic retail customer to reduce cycle time for delivering a test server environment from 12 weeks to 30 minutes - Transformation success achieved when newScale was awarded the Best of VMworld 2010 Award for Private Cloud Solutions and was subsequently acquired by Cisco as a core component in their cloud software suite From 2007 to 2011 (4 years) San Mateo, CAITSM Practice Leader @ Pepperweed Consulting Founded a $6M consulting business managing practice development, sales, marketing and solution delivery. Offered best in industry consulting services for the implementation of ITIL best practices.- Accounted for > $6M in annual revenue by leading presales, delivery and account management for numerous strategic accounts.- Recruited, trained and professionally developed 20 of the top ITSM consultants in the industry- Managed the creation of a comprehensive set of pre-sales and delivery packages and consulting materials- Achieved 90% + consultant utilization rate while adding over 30 new customers to the company account ranks- Created SFDC reports to better understand customer account profiles From 2002 to 2007 (5 years) Pittsburgh, PAService Level Manager @ Level 3 Communications Managed customer relationship between IT and IT's business stakeholders. Baselined and continually improved business aligned IT service quality through a constant cycle of negotiating, measuring, reporting and reviewing IT service achievements and consequently initiating corrective actions to eradicate unacceptable levels of service.- Architected an industry first business process aligned Service Level Management program. Negotiated 36 process aligned global SLA's, which covered 297 applications in 3 regions with only a 2 person team.- Reengineered the Incident Management process. Reduced MTTR targets by 27% through process improvements and Remedy system enhancements while concurrently experiencing a 33% reduction in IT support staff.- Institutionalized a comprehensive post mortem incident review process which identified and tracked outage issues through resolution. From 1999 to 2001 (2 years) Broomfield, COLean Six Sigma Black Belt @ GE Capital Responsible for forming and leading cross-functional business process reengineering teams; applying GE’s metric driven change management methodologies. Business engagement throughout the execution of the projects to ensure a successful transition through communication, change management, training, and post-implementation support. Conduct business process analysis, system requirements, as well as data modeling and detailed functional design.- Co-managed accounting center consolidation, reducing headcount from 86 to 42. Outsourced 20 % of accounting center in parallel with office consolidation.- Served as a member of the GE Corporate Audit Staff auditing accounting process controls and quality.- Built customer focused process management system resulting in better fiscal close and cash control processes. From 1998 to 1999 (1 year) Barrington, IL
Extraversion (E), Intuition (N), Thinking (T), Judging (J)
3 year(s), 0 month(s)
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