HR skill set and expertise in the change management and implementation of global, regional and local HR operations covering strategy, processes , practices and systems and delivery of HR excellence in unionized environments.

Global Head of High Volume Hiring and Talent Acquisition CoE @ From May 2014 to Present (1 year 5 months) Head, Talent Acquisition Consumer Banking @ • In a matrix role I co-ordinate and assure delivery of high volume hiring and CoE activities across the bank covering more than 50 countries. • Develop and implement best in class talent assessment and selection tools and technology suitable for high volume, senior and specialist hiring. • Ensure close business partnering with leadership across the Bank. • Co-create and drive business led hiring strategies, launch job role EVPs for maximizing attraction, including end to end review of terms and conditions, reward, benefits, development and career paths for front line sales and services talent as key enabler to reduce voluntary attrition, and to nurture, grow, support and maximize leverage of the key internal talent pipelines. • As a member of both the consumer bank HRLT and talent acquisition LT in a matrix role, I lead, influence and rollout change in accordance with the talent acquisition and talent management agendas. • Co-ordinating the junior talent attraction and hiring programs for graduates into the Bank for all countries. From April 2013 to April 2014 (1 year 1 month) SingaporeDirector @ Professional HR Consultancy for all HR Key Processes, Controls, Operations, Transformation and Change Management. From August 2012 to March 2013 (8 months) LondonRegional HRVP Operations UK and EMEA @ • Responsible for highly effective and efficient HR service delivery to the business for 15,000 employees across 12 countries. • Led a team of 30 FTE’s for transactional processing of hires, transfers, leavers, payroll (local and expatriate); references; Tier 1 and 2 response; global service delivery co-ordination of annual compensation round; global organization design and management; employee records and documentation; leveraging the supporting HRIT (SAP; Taleo). • Lead role in developing the One-HR strategy and execution for transferring HR service delivery from Canary Wharf to the Barclays shared services in Poole and Chennai. • Creation of the Barclays One-HR Operations processes and framework to create a global service structure with fit for purpose simplified processes with localization, including RPO for payroll outsourcing to a global vendor. • Projects delivery including global processes design, legal right to work review, HRIT data integrity, HR MI reporting and legal employing entity review. • Management of SLA’s, KPI’s and metrics, monthly MI reporting, dashboard tracking and publication. • Manage compliance including SoX, tax, data security and privacy, risk management and controls , risk assessment and HR audit planning and execution. • Delivery of bespoke projects including global processes design, legal right to work review, HRIT data integrity, HR MI reporting and legal employing entity review. From August 2010 to July 2012 (2 years) Canary Wharf, LondonGlobal Head HR Processes and Systems @ • Reporting to HR Director for Downstream, led a virtual specialist team to ensure global design , co-ordination, implementation and deployment of the HRSS strategy, functional plan, the annual staff engagement survey. • Led communication and engagement with the HRLT on the compelling business case for the HR operations systems and processes changes and for articulating and producing the benefits which were be delivered. • Designed, implemented and managed global HR processes, tools and techniques for HR operational excellence projects including – “Process on a Page” (PoP’s) and the 3 E’s “Engage, Educate and Embed”. • Developed the Downstream HR risk matrix identifying all key areas of exposure, together with mitigation plans for addressing each scenario. • Ensured implementation of compliant, efficient and fit for purpose end-to-end HR operations activities from the HRSS centres and delivery to SLA. • Business HR Steerco member for global SAP HR/Payroll implementation and supporting people processes under the global HRSS model. • Produced the KPI’s dashboard to measure the efficiency and effectiveness of HR operations in leveraging SAP and its associated processes through performance metrics including “first time right” transactional accuracy ; key people and organisation management data errors in SAP ; HR FTE reductions ; compliance incidents. • Supported the development and rollout of global data privacy compliance standards and programmes across Downstream HR, including virtual training and toolkits around the operating rules for HR practitioners. • Lead HR auditor to ensure policies, processes and procedures compliance by country HR teams. From January 2004 to February 2010 (6 years 2 months) London, United Kingdom

Master's degree, Manpower Studies, MA @ Westminster University From 1986 to 1988 Nick Jones is skilled in: Change Management, HR Transformation, Performance Management, Human Resources, Personnel Management, Organizational Design, Deferred Compensation, Talent Management, Management, Employee Engagement, Succession Planning, HR Consulting, Employee Relations, Talent Acquisition, Organizational..., Recruiting, Payroll, Leadership Development, Outsourcing, SAP, SAP HR, Graduate Recruitment, HRIS, Leadership, Strategy, Employer Branding, HR Policies, Stakeholder Management, Workforce Planning, Culture Change