Senior Product Manager @ From September 2015 to Present (4 months) London, United KingdomProduct Development Manager @ Manager of the group’s Product Owners, turning product vision into actionable work whilst continually refining the product development process. Developing highly scalable web services for PlayStation developers that provide retention-boosting game features with insightful telemetry and analytics. Responsible for ensuring that product backlogs are prioritised correctly, user stories are delivered accurately, and providing a pragmatic product roadmap. • Delivered a fivefold increase in product planning foresight by implementing the Scaled Agile Framework, improving programme and portfolio-level communication and processes. • Improved the reliability, accountability and credibility of Scrum-level development practices by: ‣ Replacing task-driven planning with outcome-driven planning. ‣ Introducing techniques to ensure that all team members are listened to and make consistent estimates. ‣ Consistently delivering on agreed milestones, and making informed recommendations on product scope. • Expanded team capabilities by coaching and guiding Junior Product Owners and provided constructive feedback for development team leads. • Currently working on a project to raise staff awareness of (and prevent) abuse and surrounding issues in online communities. From March 2014 to September 2015 (1 year 7 months) London, United KingdomTeam Lead, SCEE R&D @ Seconded to SCE’s European R&D department to manage the development of non-game applications for PlayStation platforms and Smart TVs. Projects included Live Events Viewer, a video streaming application; Facebook for PlayStation Vita, an official Facebook client app; and PlayStation Vue, a new cloud TV service. • Fostered strong relationships with global stakeholders by consistently delivering products on time and ensuring regular communication occurred across multiple time zones. • Enhanced the team’s abilities by offering training and providing technical leadership and UI/UX design feedback. • Championed customer needs by delivering a Facebook client for PlayStation TV that surpassed stakeholder requirements without requiring a larger development budget. From March 2013 to March 2014 (1 year 1 month) London, United KingdomDeveloper Support Lead @ Managed a team of support engineers providing assistance to internal and third party development teams. Worked to improve internal processes and provided assistance to the wider platform development team. • Helped define the future direction of the PS Home platform by capturing and analysing feature requirements from developers and representing their voice in platform steering committee meetings. • Evangelised the platform and shared information on new SDK releases by presenting at game development conferences in Europe and the US with highly positive attendee feedback. • Cultivated strong relationships with the PlayStation developer community through regular communication, meetings, and organising developer workshop and events. • Reduced financial overheads of publishing pipeline by performing full technical analysis of the existing system and then specifying a new publishing web application, including database design, technical requirements and UI/UX. From October 2010 to September 2012 (2 years) London, United KingdomField Application Engineer @ Front line support engineer role, providing help, documentation and samples to the PS Home developer community and administering the PlayStation Home Developer Network website. • Reduced support load by proactively writing technical documentation for our SDK and developing sample code. • Ensured that SDK and platform development was on course by analysing technical specification documents, participating in build reviews and providing feedback on pre-release builds. From June 2008 to October 2010 (2 years 5 months) London, United KingdomIntern XNA Developer @ Provided developer feedback on XNA Game Studio for Zune by developing several Zune games, game engines and tech demos before XNA’s release. From November 2007 to March 2008 (5 months) Client Reporting Assistant @ Guaranteed the integrity of customers’ financial reports by developing testing plans and visiting print shops. From October 2006 to October 2007 (1 year 1 month)

MSc @ University of Bristol From 2005 to 2006 BSc @ University of Exeter From 2002 to 2005 Neil Littlejohns is skilled in: Product Management, Product Ownership, Product Development, Public Speaking, Evangelism, Lua, Mobile Applications, Program Management, Team Management, Team Leadership, Technical Writing, Technical Documentation, Platform Design, Japanese, French