Natalie Martell's Email

I’m passionate about technology and how it is incorporated in our daily lives via the web. I decided to stop dabbling in web development and join an immersive program that would give me the skills needed to excel as junior web developer. Past experience includes customer service, inventory management and analysis. Skills in resolving inventory discrepancies and implementing procedures to ensure and maintain inventory accuracy. Achieved established targets and inventory accuracy goals of 99% or better. Spearheaded change to streamline genius admin tasks and procedures for maximum productivity thus decreasing shrink and total adjustments. Have supported thousands of customers with Apple Product Repairs, assured that all questions are answered and any remaining issues/concerns are resolved before leaving with their device. 100% Net Promoter Score for 2014.

Student @ • 12 week immersive web development course • Applied Git and Github version control system for projects and collaborative work • Front end languages and frameworks: Bootstrap, HTML, CSS, Javascript, Jquery, Angular.Js, Backbone.js • Back end languages and frameworks: Ruby, Sinatra, Ruby on Rails, Node.js • Create and maintain SQL and NoSQL databases. From August 2015 to November 2015 (4 months) Austin, Texas AreaGenius Admin @ • Directed repair workflow and Genius Room staff while investigating and resolving product discrepancies • Streamlined administrative tasks to ensure maximum efficiency and productivity • Collaborated with all departments to achieve established targets and goals • Managed service part inventory and troubleshoot and diagnosed product issues • Main point of customer contact for product information and repairs • Achieved 100 percent Net Promoter Score for 2014 From June 2013 to August 2014 (1 year 3 months) Back of House Specialist @ • Controlled all store inventory and executed daily product counts • Received and stocked products and maintained store appearance per company guidelines • Trained and assisted in onboarding all Back of House newly hired employees • Operated Apple systems to research and correct inventory discrepancies From August 2011 to June 2013 (1 year 11 months) Inventory Control Team @ 2009-2011 Petland, El Paso, TX Inventory control management (2010-2011) • Regulated store inventory and conducted monthly cycle counts to confirm product availability • Ensured adherence to budget to maximize cost savings • Facilitated vendor relations and created and submitted purchase orders • Analyzed product margins to confirm appropriate profit variance • Developed system that significantly decreased receiving and stocking time Inventory Control Clerk(2009-2010) • Guaranteed inventory accuracy by assisting with receiving and stocking products and performing monthly cycle counts • Constructed in-store displays and created alluring product signage • Generated purchase orders From April 2009 to August 2011 (2 years 5 months)

Web Development @ General Assembly From 2015 to 2015 Bachelor of Business Administration (B.B.A.), General Business @ The University of Texas at El Paso From 2006 to 2010 Natalie Martell is skilled in: Ruby on Rails, Ruby, CSS, HTML5, Git, Github, Sinatra, PostgreSQL, Web Development, Meteor, Customer Experience, JavaScript, jQuery, Customer Service, Teamwork