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Nancy Mandel's email & phone number

Global Strategic Programs at ServiceNow

Nancy Mandel's Work Experience


Global Strategic Programs


Global Client Program Director - G2k's

January 2013 to December 2016


Customer Success Manager

May 2012 to December 2012

Mid Atlantic Area

Nancy Mandel's Education

Rutgers University

Bachelor of Arts (BA)

Rutgers, The State University of New Jersey-New Brunswick

BA, Bachelor’s Degree – RUTGERS COLLEGE

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About Nancy Mandel's Current Company

CA, Inc.

Sold software solutions to Top Named Accounts / C-level executives Achieved “Compass Club” award, earning 150% over quota in sales.

Frequently Asked Questions about Nancy Mandel

What company does Nancy Mandel work for?

Nancy Mandel works for CA, Inc.

What is Nancy Mandel's role at CA, Inc.?

Nancy Mandel is Security Sales Specialist (2003-2005)

What is Nancy Mandel's personal email address?

Nancy Mandel's personal email address is n****[email protected]

What is Nancy Mandel's business email address?

Nancy Mandel's business email address is n****[email protected]

What is Nancy Mandel's Phone Number?

Nancy Mandel's phone (305) ***-*148

What industry does Nancy Mandel work in?

Nancy Mandel works in the Computer Software industry.

About Nancy Mandel

📖 Summary

Global Strategic Programs @ ServiceNow Reporting directly into the VP-Chief of Staff WW Sales, responsible for collaboration and awareness cross GEO as well as representing the voice of Sales in select projects and programs cross company. Global Client Program Director - G2k's @ ServiceNow Responsible for the creation, development and execution of programs as well as oversight on projects cross compamy to enable sales success. Called upon for critical ad hoc Sales Executive Level projects. From January 2013 to December 2016 (4 years) Customer Success Manager @ ServiceNow Responsible for Account Management and Success post deployment of ServiceNow ITSM platform.Accountable for complete understanding of customers’ business strategy and internal initiatives to align ServiceNow as a solution of choice.Continuous management and education of the ServiceNow solutions to maximize customers ROI and drive adoptionReported and tracked performance by proactively conducting strategic account reviews with champions and executive sponsors to assess needs, trends and provide recommendation for increased adoption and utilizationManaged the relationship of Top Accounts including NYSE/Verisign/AIG/Ricoh, facilitating conversations with appropriate internal and external resources to ensure complete customer success and satisfaction often within difficult and complex circumstances. From May 2012 to December 2012 (8 months) Mid Atlantic AreaProgram Director, WW (Worldwide) Sales Operations @ CA Technologies Developed relationships with high value network customers (over 150 CIO’s) of top accounts. Researched and briefed GM (General Manager) in preparation for global travels. Managed project initiatives that brought sales and growth opportunities to the company including C-level summits and leadership events. Spearheaded corporate responsibility programs. From 2009 to November 2011 (2 years) Marketing Director @ CA Technologies Developed and led strategic marketing programs focused on Senior Level Executives (Seminar/Roundtables), Infrastructure Management, Workload Automation, State and Local Government, and Higher Education Campaigns. (Assisted in managing an area budget of $1.7 M+ and held accountability for ROI metrics for Mid-Atlantic area. Launched campaigns that impacted sales in the millions. From 2003 to 2009 (6 years) Security Sales Specialist (2003-2005) @ CA, Inc. Sold software solutions to Top Named Accounts / C-level executives Achieved “Compass Club” award, earning 150% over quota in sales. From 2003 to 2005 (2 years) Sales Executive, DEM (Distributed Enterprise Management) @ CA, Inc. Managed sales of infrastructure management solutions to top accounts in the region in a variety of industries. Worked with external partners. Expanded and maintained the customer base. From 2001 to 2003 (2 years) Divisional VP Service @ CA, Inc. Led the startup of a customer service team. Hired staff, developed and led training, handled performance management. Interfaced with Development teams, Pre Sales, Support, Post Sales and Senior Management. Built a strong team of 12, driving quality and customer satisfaction that generated sales in the millions. From 1999 to 2001 (2 years) Global Sales Support Manager - Reference Program @ CA, Inc. Managed a newly created role developing relationships and creating a pipeline with major accounts on Wall Street. Exceeded goals in the first 6 months and promoted within 1st year. From 1998 to 1999 (1 year)

Nancy Mandel’s Personal Email Address, Business Email, and Phone Number

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Nancy Mandel's Ranking

Ranked #595 out of 11,907 for Security Sales Specialist (2003-2005) in Florida

Nancy Mandel's Personality Type

Extraversion (E), Intuition (N), Feeling (F), Judging (J)

Average Tenure

2 year(s), 5 month(s)

Nancy Mandel's Willingness to Change Jobs



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